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Heather Schmitt
Heather Schmitt at Legend Porsche Audi VW
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Heather Schmitt

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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5.0
173 Reviews
5.0

173 Reviews

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173 Reviews of Heather Schmitt

December 29, 2024

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Employee Rating

I always receive prompt, courteous and professional service. I am confident knowing that I am in good hands and that my car will be attended to quickly and efficiently and above all, correctly. Thank More

by NICOLINALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Murphy, Cathy Hagan, Karen Meszaros, Jeanine Guerin, Jonathan Kaminski

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Dec 30, 2024

Legend Porsche Audi VW responded

Hello, thank you for your wonderful feedback and continued support! We're thrilled to hear our team always provides you with an exceptional service experience. Our ultimate goal is always customer satisfaction and we will pass along the kind words to our team. Thank you for choosing Legend Volkswagen once again, we appreciate the amazing review! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 27, 2024

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Great, efficient, polite service! Great example of how all service centers should be. Very pleased. Thank you. More

by PROMANELLI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan, Jeanine Guerin, Jonathan Kaminski

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Dec 30, 2024

Legend Porsche Audi VW responded

Hello Paul, thank you for the wonderful feedback! We're thrilled to hear our team provided you with excellent service. Customer satisfaction is very important to our team and we will pass along the kind words. Thank you for taking the time to review our staff and for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 23, 2024

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Excellent would recommend all my Porsche friends to John in service! Kind friendly and helpful. All the parts were in stock had me in and out before lunch! More

by TARIQABDULLAH85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan, Piotr Motyl, Jeanine Guerin, Jonathan Kaminski

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Dec 23, 2024

Legend Porsche Audi VW responded

Hello Tariq, thank you for taking the time to review our service team! We're delighted Jonathan had you in and out promptly. We always aim to take the hassle out of car service and we're pleased to hear your service was completed quickly and efficiently. We wish you a very happy holiday season! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

December 19, 2024

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Employee Rating

Cathy is always the best to deal with. Always a great experience at Audi of massapequa. More

by jamiedent731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan, Jeanine Guerin, Jonathan Kaminski

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Dec 19, 2024

Legend Porsche Audi VW responded

Hello Jamie, thank you for your wonderful review! We're thrilled to hear the positive feedback about Cathy and that you always have a good experience with our team. Have a happy holiday season! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

December 13, 2024

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Employee Rating

People, place and service time were great. Especially the cleaning service. She did a great job. Shaun was very nice also. The price to change an engine filter on a Passat is rediculous. More

by cstar99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2024

Legend Porsche Audi VW responded

Hello Christine, thank you for taking the time to share your feedback with us. We're delighted to hear you had an amazing service experience. Cathy and Sean are valued members of our staff and we will pass along the kind words to both of them. We apologize that the pricing to change an engine filter was higher than expected. We aim to always provide the most competitive pricing possible and will be reviewing with our team. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 07, 2024

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Came in for a rattle, and they were professional and solved the problem as quickly as possible. I highly recommend the service here. More

by bstacy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Kaminski

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Dec 10, 2024

Legend Porsche Audi VW responded

Hello Elizabeth, thank you for the wonderful review! We're thrilled our team was able to assist you and get the issue resolved in a timely manner. We appreciate the positive feedback and thank you for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 02, 2024

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The staff was courteous and the service provided was excellent. They explained the issue and cost before proceeding. More

by dricany75
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Legend Porsche Audi VW responded

Hello Adriana, thank you for your wonderful review! We're thrilled to hear you had an amazing service experience with our team. We appreciate the great feedback and thank you for choosing Legend Volkswagen. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 17, 2024

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AWESOME! Scheduling an appt was easy. Service was excellent. Jon was knowledgeable, answered all my questions and helpful! My car looked brand new and hand More

by NCOHEN444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Maciejewski, Ivy Feinsilver, Jonathan Kaminski

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Nov 18, 2024

Legend Porsche Audi VW responded

Hello Nancy, thank you for the wonderful review! We're pleased to hear everything from scheduling to getting your car serviced was smooth and easy. We appreciate the great feedback and thank you for taking the time to review us! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 14, 2024

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Jessica is a very sweet and patient person who took her time to help me. More

by ratzo05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivy Feinsilver

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Nov 15, 2024

Legend Porsche Audi VW responded

Hello Eva, thank you for the positive feedback! We're pleased to hear Jessica was able to assist you and provided you with great service. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 12, 2024

Dealership Rating
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Always a pleasant experience at Legend Volkswagen. I have total confidence that my car is in good hands. Heather in service is excellent. More

by lwilliams405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Legend Porsche Audi VW responded

Hello Mr. Williams, thank you for your excellent feedback! We're thrilled to hear our team has always made your service visit with us pleasant and easy. We appreciate the kind words and will be sure to pass along the message to Heather. Thank you for choosing Legend Volkswagen and for taking the time to tell us about your experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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