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Heather Lampros
Heather Lampros at Bocker Auto Group
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Heather Lampros

Service Writer

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.9
24 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

4.9

24 Reviews

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24 Reviews of Heather Lampros

March 26, 2025

Dealership Rating
Employee Rating

Great service & they provided detailed explanation of the repairs. I appreciated the shuttle service provided More

by deboer935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

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Mar 27, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and appreciated the detailed explanations of your repairs, as well as the shuttle service provided. We strive to ensure our customers at Bocker Chevrolet GMC have the best experience possible. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 21, 2025

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Employee Rating

The staff was very friendly and knowledgeable. They got my truck in and out very fast. More

by wagens93
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2025

Bocker Auto Group responded

Thank you for your kind words! We’re thrilled to hear that you found our staff at Bocker Chevrolet GMC to be friendly and knowledgeable, and that your truck service was quick and efficient. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 15, 2025

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I’ve always had good experiences with Bocker service. They replaced the windshield within 2 business days of when I purchased my “new” preowned car, and they even detailed it at the same time since I too More

by lwag2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock

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Mar 15, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service at Bocker Chevrolet GMC. It's fantastic that we could replace the windshield quickly and detail your preowned car for you. We appreciate your support and look forward to seeing you again for your future needs! Sincerely, The Bocker Chevrolet GMC Team

March 06, 2025

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Employee Rating

Wonderful staff and very helpful. They explained all service work to be done very well. I will go back again next time I need service. More

by JWILLIAMS5801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

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Mar 06, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Bocker Chevrolet GMC helpful and that they clearly explained the service work. We truly appreciate your feedback and look forward to seeing you again for your next service visit! Sincerely, The Bocker Chevrolet GMC Team

February 26, 2025

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Employee Rating

On time and as promised. Heather (service representative) is attentive and friendly. Everyone at the service center seems to be concerned with your experience, More

by tj.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

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Feb 27, 2025

Bocker Auto Group responded

Thank you for your kind words, TJ! We're thrilled to hear that your service experience at Bocker Chevrolet GMC met your expectations and that Heather provided attentive and friendly support. Our team genuinely cares about our customers, and it's great to see that reflected in your visit. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

February 25, 2025

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Employee Rating

Brad was great! Went in for an oil change and tire rotation. When it was completed I asked Brad about a feature on my new car I didn’t know what it was for. He went More

by DDBOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

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Feb 26, 2025

Bocker Auto Group responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Brad during your oil change and tire rotation at Bocker Chevrolet GMC. It's fantastic that he took the time to explain the feature on your new car to you. We appreciate you sharing your experience and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

February 16, 2025

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Employee Rating

Always gets me in for service in a timely manner and are always up front and honest of what it takes and cost to fix and maintain my vehicles! They are all great to work with. More

by bigdaddy7678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the timely service and honesty from our team at Bocker Chevrolet GMC. It's always our goal to ensure a great experience for our customers, and we're glad to hear you feel that way. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team

February 13, 2025

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Employee Rating

Always fast friendly service. Courtesy car dropped me off and picked me up from a medical appointment while my truck was being serviced..!!! More

by gtremble6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy, Gretchen Cross

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Feb 13, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast and friendly service at Bocker Chevrolet GMC. It’s great to know our courtesy car made your visit even more convenient while your truck was being serviced. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 08, 2025

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Employee Rating

BOCKER has always been a great dealership friendly people in good service. Easy to get an appointment for service and quality work is always done. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

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Feb 10, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about Bocker Chevrolet GMC and our team's friendly service. It's great to hear that you find it easy to schedule appointments and that you're consistently satisfied with the quality of our work. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 05, 2025

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Employee Rating

Gave propt service adhering to schedule time. Kept me informed of everything being performed on behicle. Provided a warm, friendly atmosphere with clean waiting area. More

by kerin-gv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

Report | Print
Feb 05, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you received prompt service and felt informed throughout your visit at Bocker Chevrolet GMC. Creating a warm and friendly atmosphere is a priority for us, and we're glad you enjoyed the clean waiting area. We look forward to welcoming you back in the future! Sincerely, The Bocker Chevrolet GMC Team

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