Heather King | Page 30
Service Advisor
Chippewa Valley Mazda
2329 S Prairie View Rd
Chippewa Falls, WI 54729
Dealership Experience
3 yrs, 2 mos
Industry Experience
3 yrs, 8 mos
Languages Spoken
English
349 Reviews
Write a Review349 Reviews of Heather King
June 13, 2024
Very good experience. I was able to ask a few questions regarding how often to get an oil and rotate and got helpful information. The video that was texted to me was well I was able to ask a few questions regarding how often to get an oil and rotate and got helpful information. The video that was texted to me was well done and covered all that was done. Snacks and coffee was really nice. In todays world where customer service is not so great, the staff there were very impressive. Heather was very helpful and listened to all my "old man" questions. The last time I was in, she called me an hour after I left and told me I had left my coffee thermos there and she would have it at her desk. Now that is customer service and memorable. More
June 12, 2024
I was blessed. Heather was awesome! And I thank you for your kindness. Integrity, honesty. Heather was awesome! And I thank you for your kindness. Integrity, honesty. More
Other Employees Tagged: Trevor Ostendorf , Mitch Nielsen, Trent Petrich
June 07, 2024
The dealership is always clean and the wait time is close to what they say. to what they say. More
Other Employees Tagged: Trevor Ostendorf , Mitch Nielsen, Trent Petrich
May 31, 2024
Hubby brought car in. He says it went well. I enjoy the video updates Thanks for a great job! He says it went well. I enjoy the video updates Thanks for a great job! More
Other Employees Tagged: Trevor Ostendorf , Mitch Nielsen, Trent Petrich
May 31, 2024
Trevor was very nice and caring. He listens to his customers and really try’s to help them out. Very sweet guy He listens to his customers and really try’s to help them out. Very sweet guy More
Other Employees Tagged: Trevor Ostendorf , Trent Petrich
May 31, 2024
Awesome! They were so helpful in finding the problem and then explaining it to me as well sending me a video of the problem…above and beyond as far as I am c They were so helpful in finding the problem and then explaining it to me as well sending me a video of the problem…above and beyond as far as I am concerned. I think I have owned nine different Mazdas!!!! You are the best😘 More
Other Employees Tagged: Darien…service attendant
May 27, 2024
I am a little confused on why the piece of plastic that was hanging from our car wasn't noticed on the Friday the 10th of May when we brought the car in for new struts and shocks. We know it was already h was hanging from our car wasn't noticed on the Friday the 10th of May when we brought the car in for new struts and shocks. We know it was already hanging down because it was noticed as we drove it in by the people who picked it up. We had to make an additional phone call and an extra trip to have it fixed. Seems to me when they were working on the struts and shocks it should have been noticed and a phone call made. Brings to question the inspection process that is used. More

