Heather King | Page 28

Heather was professional and very friendly. She explained service in a clear manner and did so with a smile. She explained service in a clear manner and did so with a smile. More

by zzangiet Verified Customer Verified Customer

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I’m on my third lease I’m very happy every time I renew and get new car.👍 and get new car.👍 More

by yardghost14 Verified Customer Verified Customer

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The friendliness and professionalism of the service department was great! I had an overall excellent experience. department was great! I had an overall excellent experience. More

by JPMEINEN Verified Customer Verified Customer

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I appreciated the low pressure up front sales approach. It was nice to have someone listen to me as a customer. It was nice to have someone listen to me as a customer. More

by Stephen Verified Customer Verified Customer

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Dishonest sales people, incompetent services techs. Bought a car from this place and was deceptively sold an environmental protection package I was led to believe was 129 dollars. It was actually 1000 Bought a car from this place and was deceptively sold an environmental protection package I was led to believe was 129 dollars. It was actually 1000 dollars. Car was being "sold as is",upon a test drive I immediately noticed issues with the car that I paid to be fixed by the dealerships service techs. Dropped my car off on 8/14/2024 and picked it back up on 8/15/2024 from the dealership and still had all the same issues I dropped it off with. Struts needed to be replaced but they told me it was sway links. They get the car and determine sway links are good but that a bushing need to be replaced. They replaced the bushing and this did nothing to remedy the loud obnoxious squeaking noise the car makes when driving down the street. Car also needed a fan relay switch to be replaced on bank 1 to fix the issue of the radiator fan not working. This was also ignored. The fix was a simple as replacing the relay switch the cost about 15 dollars. So much for "customer satisfaction". Then I call to complain about these issues and I'm met with poor attitudes and unprofessional sales people who claim "we understand". Thank you Chippewa valley mazda for making my 16 year old daughter's first car buying experience a horrible one. She learned a lot. More

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Always feel confident with their service department. Their staff is friendly and easy to work with. Not crazy about the. scheduling process. Their staff is friendly and easy to work with. Not crazy about the. scheduling process. More

by ScottMC1 Verified Customer Verified Customer

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Service for a recall on my CX-3 was straight forward and completed in short ordered. I was offered other services which I appreciated but declined. My only disappointment was this dealer dropping the “Buy H completed in short ordered. I was offered other services which I appreciated but declined. My only disappointment was this dealer dropping the “Buy Happy” program for car washes. More

by DAN44CASEY Verified Customer Verified Customer

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Another great service! ! Thank you, Heather you were a delight to work with!! and Bryce thank you for the awesome video of our car! Outstanding Customer Service!! ! Thank you, Heather you were a delight to work with!! and Bryce thank you for the awesome video of our car! Outstanding Customer Service!! More

by joflanagan Verified Customer Verified Customer

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The service department has always been thorough and friendly. They also completed my oil change in about 15 minutes. friendly. They also completed my oil change in about 15 minutes. More

by atwood.jane Verified Customer Verified Customer

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Communication was pleasant and efficient and the work was done in a timely fashion. They even went to beyond just repairing the recalled items, and made a list of other issues with front and parts. They didn done in a timely fashion. They even went to beyond just repairing the recalled items, and made a list of other issues with front and parts. They didn’t pressure me to fix those right away though. I appreciate that. More

by pfettig77 Verified Customer Verified Customer

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