Heather Hancock
Heather Hancock at Southern Team Hyundai Nissan Subaru Volkswagen

Heather Hancock

Finance Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of Heather Hancock

October 23, 2025

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Employee Rating

This was the fourth Subaru and the seventh vehicle we have purchased at this dealership. The sales people we have worked with have been knowledgable and professional and easy to deal with. This purchase More

by DOUGWATERS
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Johnson, Mel Dobbs , Lisa Phillipsprovided our after-purchase orientation and even after the fourth Subaru purchase, she taught us several new things we had not known before.

October 19, 2025

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Heather, Juan and Luis were all wonderful to work with. Very nice, knowledgeable, and not pushy. Great buying experience! More

by CROWESFEET
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Recommend Dealer
Yes

October 16, 2025

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Great service as always. Rick got me out in record time so that we could make our scout meeting. It’s always been a pleasure to do business with you. Thanks! More

by Swvarider
Recommend Dealer
Yes

Other Employees Tagged: Rick Burke

October 10, 2025

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Very nice salesman. Kevin was willing to answer any questions. Love our new vehicle. And appreciate the help! More

by NANAJEAN4
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Johnson

October 09, 2025

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I appreciated the low pressure approach assistance in finding our vehicle. However, I would have liked a preview of all the “options” that were presented during the paperwork phase. That was a lot of i More

by KAGARDNER6285
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rick Burke

October 09, 2025

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They were pleasant to work with. If in need of another car I will probably talk to y'all first. More

by MCBROOM.JOHNW
Recommend Dealer
Yes

Other Employees Tagged: Heather Hancock

Oct 10, 2025

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 07, 2025

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Your team really made purchasing a new car a rather easy process. They answered all our questions and worked hard to get us into a car we love and in our budget. More

by HSCHEER81
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Kelley , Justin ?

September 24, 2025

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Great place to buy a car understanding and friendly people I have by all my cars from them and I will come back to them in the future to come More

by NELSONSANTIAGO05
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Recommend Dealer
Yes

September 15, 2025

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Star was excellent. They worked with me to get me the perfect car for my family and one that I could afford. More

by WSNIDERRN3
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Recommend Dealer
Yes

Other Employees Tagged: Star Ritchie

September 15, 2025

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Employee Rating

Everyone was so supportive and caring. Terry was very knowledgeable and kind! I appreciate every person that helped me through this process! More

by SINADRA1991
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike White, Maria Durham , Terry Coffey

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