Heather Hancock
Finance Manager
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
80 Reviews
Write a Review80 Reviews of Heather Hancock
October 23, 2025
This was the fourth Subaru and the seventh vehicle we have purchased at this dealership. The sales people we have worked with have been knowledgable and professional and easy to deal with. This purchase have purchased at this dealership. The sales people we have worked with have been knowledgable and professional and easy to deal with. This purchase transaction was easy to do and the explanations More
Other Employees Tagged: Kevin Johnson, Mel Dobbs , Lisa Phillipsprovided our after-purchase orientation and even after the fourth Subaru purchase, she taught us several new things we had not known before.
October 19, 2025
Heather, Juan and Luis were all wonderful to work with. Very nice, knowledgeable, and not pushy. Great buying experience! Very nice, knowledgeable, and not pushy. Great buying experience! More
Other Employees Tagged: Juan Ramirez, Luis Diaz, Trevin Bowles
October 16, 2025
Great service as always. Rick got me out in record time so that we could make our scout meeting. It’s always been a pleasure to do business with you. Thanks! Rick got me out in record time so that we could make our scout meeting. It’s always been a pleasure to do business with you. Thanks! More
Other Employees Tagged: Rick Burke
October 10, 2025
Very nice salesman. Kevin was willing to answer any questions. Love our new vehicle. And appreciate the help! Kevin was willing to answer any questions. Love our new vehicle. And appreciate the help! More
Other Employees Tagged: Kevin Johnson
October 09, 2025
I appreciated the low pressure approach assistance in finding our vehicle. However, I would have liked a preview of all the “options” that were presented during the paperwork phase. That was a lot of i finding our vehicle. However, I would have liked a preview of all the “options” that were presented during the paperwork phase. That was a lot of important choices to make on “the spot.” More
Other Employees Tagged: Rick Burke
October 07, 2025
Your team really made purchasing a new car a rather easy process. They answered all our questions and worked hard to get us into a car we love and in our budget. process. They answered all our questions and worked hard to get us into a car we love and in our budget. More
Other Employees Tagged: Nicole Kelley , Justin ?
September 24, 2025
Great place to buy a car understanding and friendly people I have by all my cars from them and I will come back to them in the future to come people I have by all my cars from them and I will come back to them in the future to come More
Other Employees Tagged: David Nicely, Melissa Sigmon- SUBARU
September 15, 2025
Star was excellent. They worked with me to get me the perfect car for my family and one that I could afford. They worked with me to get me the perfect car for my family and one that I could afford. More
Other Employees Tagged: Star Ritchie
September 15, 2025
Everyone was so supportive and caring. Terry was very knowledgeable and kind! I appreciate every person that helped me through this process! Terry was very knowledgeable and kind! I appreciate every person that helped me through this process! More
Other Employees Tagged: Mike White, Maria Durham , Terry Coffey

