22 Reviews
Write a Review22 Reviews of Heather Drake
April 12, 2024
David was exceptional to work with! Highly recommend. Heather Drake from service is also terrific. Highly recommend. Heather Drake from service is also terrific. More
Other Employees Tagged: David Malette
April 01, 2024
Ales completely changed my view about Leith BMW. My experience was exactly what you should expect with a luxury car company. He educated me, he always followed up with me, and ultimately he helped m My experience was exactly what you should expect with a luxury car company. He educated me, he always followed up with me, and ultimately he helped me drive away with the car of my dreams. Cheers, Ales! Thank you SO MUCH! More
Other Employees Tagged: Ales Olecky, Kelly Barbour, John Angilello
October 11, 2023
The best experience Ales was the best sales person I ever had explaining everything about the car and the process grate job had explaining everything about the car and the process grate job More
Other Employees Tagged: Sean Beach, Ales Olecky
February 13, 2023
We have worked with Ales Olecky to purchase several BMW's over the last 10 years. He is exceptional, honest, and consistently provides great customer service. We always enjoy the experience and support we r over the last 10 years. He is exceptional, honest, and consistently provides great customer service. We always enjoy the experience and support we receive when we purchase our vehicles - and more importantly, the post-sales experience where he is always willing to help us work with Service if any issues arise. We have only purchased vehicles from Ales since coming to the Raleigh area 10+ years ago, and as long as he is at Leith, we will continue to buy our vehicles from him and Leith BMW. More
Other Employees Tagged: Ales Olecky
December 26, 2022
I’ve bought 3 BMWs from Ales. With each time I’m reminded what makes buying from Ales a positive experience - the combination of exceptional customer service and great knowledge o With each time I’m reminded what makes buying from Ales a positive experience - the combination of exceptional customer service and great knowledge of the product. I’m sure I’ll be back again! More
Other Employees Tagged: Ales Olecky
May 31, 2022
Outstanding service, Ales simplified my buying process for new BMW. I had a very good purchasing experience with Leith BMW. for new BMW. I had a very good purchasing experience with Leith BMW. More
Other Employees Tagged: Ales Olecky
March 25, 2022
My most recent horrendous experience with Leith BMW was quite shocking and disappointing. The service agent was quite rude and discourteous. Interestingly, this was quite controversial experience between t quite shocking and disappointing. The service agent was quite rude and discourteous. Interestingly, this was quite controversial experience between their Sales team and Service Team. Salespeople made promises while selling their cars that the Service Team refused to entertain or honor. Eventually, I was planning to trade-in my car at the end of this year with a new Electric BMW; however, this breach of trust was irreversible. I had similar distasteful experience with my last Mercedes car at Leith. Overall, Leith cannot be trusted with what they promise. Eventually, they are there to get you. So, be careful! More
December 22, 2021
Ales made this easily the best car buying experience I have ever had. He is a true professional. We also love our new X7 have ever had. He is a true professional. We also love our new X7 More
Other Employees Tagged: Sean Beach, Ales Olecky , Brian Winters
May 18, 2021
My old salesperson is no longer with Leith BMW but he always told me to use David Mallete as a backup, David was AMAZING most of all very knowledgeable and confident in making the sale happen. I'm one w always told me to use David Mallete as a backup, David was AMAZING most of all very knowledgeable and confident in making the sale happen. I'm one who never has time so he respected that & my entire time in the dealership was less than 2 hours. My type of salesman. This is my 3rd purchase Thanks David More
Other Employees Tagged: David Malette , Brian Winters
October 26, 2020
I just purchased my second BMW X5 from Ales Olecky at Leith. I went back to Leith, specifically to Ales, because of the high-quality, professional and attentive service he provided the 1st time around. N Leith. I went back to Leith, specifically to Ales, because of the high-quality, professional and attentive service he provided the 1st time around. Neither were brand new vehicles, but you would have thought they were for the excellent service and attention I received. Ales has stayed in touch over the years and I would always say hi to him if I was at the dealership for something. He is extremely patient and knows how to listen and address concerns. He isn't pushy or overbearing. I was bringing my old X5 in for service with Heather and Jason (who both are also excellent and extremely attentive and professional), but when I found out how much work needed to be done, I decided to trade it in. I found what I wanted literally immediately on the website, found the vehicle I wanted and texted Ales. He responded immediately and I was in the dealership that afternoon at 3pm to find Ales waiting for me outside with the vehicle cleaned and ready, paperwork ready to sign. ALL through texts and a couple phone calls. After a quick test drive and final paperwork with the finance guy (can't remember his name, but I have his card in the vehicle- he was excellent as well), I was on my way. Leith stands by their vehicles and will quickly correct anything that's wrong after you drive your vehicle off the lot. I will be a customer of Ales and Leith for a long time to come! More
Other Employees Tagged: Ales Olecky, Jason Williams