Heather Deritis
Heather Deritis at BMW of West Chester
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Heather Deritis

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.7
102 Reviews
4.7

102 Reviews

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102 Reviews of Heather Deritis

May 10, 2025

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Employee Rating

The repair service was fine. My car is usually washed and vacuumed when I bring it in for service but I was not sure that the exterior had been washed because of the amount of po More

by rodrod1
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Recommend Dealer
Yes

May 10, 2025

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Heather was very helpful with everything from the beginning and everything has been perfect with my X3 since being serviced More

by chris
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Recommend Dealer
Yes

Other Employees Tagged: Heather in service

May 06, 2025

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The technician did not reprogram about the service he did I serviced my vehicle and changed engine and brake oil but I still get messages. It needs to be changed. More

by MARO1953
Recommend Dealer
No

Other Employees Tagged: Heather Deritis

May 05, 2025

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Employee Rating

Efficient service. No thank you. I'm not happy that the dealership is going to begin charging a fee for me to pay with a credit card. This is your cost of owning a busi More

by drsalladino
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

May 01, 2025

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Employee Rating

She was informative and courteous Tele in the loop even though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your d More

by ESTEGER
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Recommend Dealer
Yes

April 30, 2025

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Good customer service and inspection was outstanding because they found that I needed additional repairs thanks More

by dashon1125
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Recommend Dealer
Yes

April 25, 2025

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Very helpful employees that are very considerate of customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. More

by STARRBARR12
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

April 25, 2025

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Employee Rating

Great customer service and wonderful Service Writer! Love my car and this dealership more and more each visit. More

by HDERITIS0
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Recommend Dealer
Yes

April 24, 2025

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Amazing! Stupendous! Life-Altering but in a good way! Very positive customer sentiment! For real. More

by JIMJAWN
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney

April 18, 2025

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Employee Rating

All of the staff I came in contact with were HELPFUL, courteous, & responsive. Excellent service. More

by veking904
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Recommend Dealer
Yes
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