Heather Deritis

Wonderful service department and our advisor Heather was great. She kept constant communication and the technician took the time to explain all issues and resolutions for our vehicle. I couldn't be happier great. She kept constant communication and the technician took the time to explain all issues and resolutions for our vehicle. I couldn't be happier with the West Chester BMW service center. I've tried most Of the BMW dealerships in my area and none were better than West Chester BMW More

by Brian M Verified Customer Verified Customer

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Heather is great to work with, she's responsive and helpful. She is also just a pleasure to talk to. Thanks Heather! helpful. She is also just a pleasure to talk to. Thanks Heather! More

by sareid Verified Customer Verified Customer

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Heather is a great service advisor. Always a great experience with her. I bought my car from devon but service at west chester because of heather. Always a great experience with her. I bought my car from devon but service at west chester because of heather. More

by Mrandmrschang Verified Customer Verified Customer

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Heather was very polite and responsive. Heather wanted to be sure I was happy with BMW work. Heather wanted to be sure I was happy with BMW work. More

by jclancy30 Verified Customer Verified Customer

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Heather is a great service advisor. Always a great experience with her. I bought my car from devon but service at west chester because of heather. Always a great experience with her. I bought my car from devon but service at west chester because of heather. More

by Mrandmrschang Verified Customer Verified Customer

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Professional, courteous, and follows up with customer Makes sure customer is satisfied Fully recommend her for any assistance Makes sure customer is satisfied Fully recommend her for any assistance More

by BILL.SWINEHART Verified Customer Verified Customer

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Always great communication that is clear and professional. Heather was great and technicians are very thorough. professional. Heather was great and technicians are very thorough. More

by Sue Rush Verified Customer Verified Customer

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Heather is always welcoming when I bring in my car. She takes care of any request I have, always asking if there's anything else she can do for me. She always thanks me for coming in. And she loves big She takes care of any request I have, always asking if there's anything else she can do for me. She always thanks me for coming in. And she loves big dogs!!! More

by BERNIE526 Verified Customer Verified Customer

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The customer service was superb as always! My representative followed up as promised and my X5 was fixed as detailed. My representative followed up as promised and my X5 was fixed as detailed. More

by DJWOODY713 Verified Customer Verified Customer

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Had an awesome experience at BMW of West Chester! My service advisor, Heather, was fantastic — super friendly, communicative, and made sure I knew what was going on every step of the way. Everything My service advisor, Heather, was fantastic — super friendly, communicative, and made sure I knew what was going on every step of the way. Everything was done quickly and smoothly. It’s nice to see a team that really cares about great service. Highly recommend! More

by julesgerstenberg Verified Customer Verified Customer

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