Heather Cullen
Heather Cullen at Lou Sobh Honda
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Heather Cullen

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
1,079 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

4.9

1,079 Reviews

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1079 Reviews of Heather Cullen

January 18, 2025

Dealership Rating
Employee Rating

We found Heather to be a very professional, efficient, pleasant and friendly person. She resolved our issue in minimal time. More

by jcordova45
Service Price Transparency
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Recommend Dealer
Yes

January 18, 2025

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Took way too long for oil and filter change, this will affect my decision to visit this dealership in the future. More

by JHC31147
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Recommend Dealer
No

January 18, 2025

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As usual Heather was extremely professional and courteous. She clearly explained the service required to be performed. Explained the timeframe for the service and kept me informed on progress. She’ More

by cincione
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Recommend Dealer
Yes

January 18, 2025

Dealership Rating
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I was in and out within a reasonable amount of time. I was given an overview of choices for additional service which I chose to do. More

by LKLAMB22
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Recommend Dealer
Yes

January 17, 2025

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Very professional associates and excellent customer service. This is the one dealership that I will go out of my way to drive 45 minutes to 1 hour for service because I trust them 100%. More

by Victor
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Recommend Dealer
Yes

January 16, 2025

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Heather was efficient and very helpful. She answered my questions and recommended additional services that made sense, so I accepted her recommendation. More

by rothlmar
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Recommend Dealer
Yes

January 15, 2025

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They got me in an had me finished on my oil change service as promised in less than hour! More

by wayneu
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Recommend Dealer
Yes

January 15, 2025

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Super costly and unnecessary Maintainence item was done . Charged for item that was not done too More

by ankursur198124
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Recommend Dealer
No
Jan 16, 2025

Lou Sobh Honda responded

Good Morning Sir, I apologize about your experience, I am very interested in finding out some details of what happened , Please contact me directly at you convenience and I would like to understand the work we did that was not done. We will be glad to make this right Sincerely, David Wikle Part/Service Director 678-679-7278 dwikle@lousobhhonda.com

January 11, 2025

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Very pleased with my service visit yesterday. It was quick and easy and Heather kindly reminded me that I needed to make an appointment due to a recall notice. I greatly appreciated that and wi More

by JABECKWITH
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Recommend Dealer
Yes

January 10, 2025

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Excellent and timely service always! Heather goes above and beyond to ensure everything is taken care of. More

by SIM_GRANT100
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Recommend Dealer
Yes
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