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Heather Copeland
Heather Copeland at Shottenkirk Toyota Granbury

Heather Copeland

Service Advisor

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of Heather Copeland

May 31, 2025

Dealership Rating
Employee Rating

Eli with Shottenkirk service in team are all very professional and helpful. No wait necessary! Great team! More

by margiewood07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez , Denise Bone

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Jun 03, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

Dealership Rating
Employee Rating

Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

Dealership Rating
Employee Rating

Moriah and the whole service department at Toyota is great! Would 10/10 recommend! Thank you! More

by Mo642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 29, 2025

Dealership Rating
Employee Rating

I Definitely recommend ELI, he made everything smooth and fast!!! Shottenkirk is the best place to do your maintenance at!! More

by maryligarcia219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez, Brooke Pierce, Efrain Eli Rodriguez

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Mar 30, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 27, 2025

Dealership Rating
Employee Rating

Came in for my service on my Prius Heather was my advisor and she was great! More

by Marty
Service Communication
Recommend Dealer
Yes
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Feb 28, 2025

Shottenkirk Toyota Granbury responded

Marty, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 31, 2025

Dealership Rating
Employee Rating

The process was quick and efficient, I gave Heather my request and the entire process took an hour. More

by Deb
Recommend Dealer
Yes
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Feb 03, 2025

Shottenkirk Toyota Granbury responded

Deb, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 31, 2025

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Employee Rating

They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for some great mechanics. Heather always takes the time to answer any questions I may have, and provides me More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 03, 2025

Shottenkirk Toyota Granbury responded

Anthony, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 31, 2025

Dealership Rating
Employee Rating

Their customer service is second to none. The product quality is consistently outstanding, exceeding my expectations every time.I was completely impressed with their professionalism and custom More

by JMartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 03, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 22, 2025

Dealership Rating
Employee Rating

The service is above standards for excellence. I am thankful to Heather and Brook for always helping make a good experience. More

by JMartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Pierce

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Jan 23, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 19, 2025

Dealership Rating
Employee Rating

I went in for my Toyota 4Runner’s dome light not working. Heather helped get the warranty to repair it. Thank you. More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 20, 2025

Shottenkirk Toyota Granbury responded

Meagan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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