Heather

What if your brake fluid is really low, don’t you want it filled up. Maintenance on a platinum service!!! Answer; only if we do a brake job… filled up. Maintenance on a platinum service!!! Answer; only if we do a brake job… More

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Love the place. Customer service is great. Waiting time A+. Nothing more to say but keep it up. And thanks for a job well done. A+. Nothing more to say but keep it up. And thanks for a job well done. More

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Been a customer for 20 years and they have been consistently reliable and trustworthy, with competitive prices. This time I knew I needed new tires and they brought it to my attention without bein consistently reliable and trustworthy, with competitive prices. This time I knew I needed new tires and they brought it to my attention without being forceful, and offered me a set that was very competitive in price with Costco. I also like that the car’s entire service history is stored on their system, so they always know what needs to be done. They’re always very thorough with follow through, estimates on completion, and loaners or inexpensive rentals for longer service. More

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Bad service paid for oil changes tire rotation tires were never rotated I almost crashed dealership didn't care. All they do is give me a rental car. never rotated I almost crashed dealership didn't care. All they do is give me a rental car. More

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Tacoma Service Dave Oliver in Steven Creek its very helpful person my Tacoma is update all services I received my Tacoma on time . Thanks for help me. Asif Dave Oliver in Steven Creek its very helpful person my Tacoma is update all services I received my Tacoma on time . Thanks for help me. Asif More

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Effortless and reasonable My title says it all. The maintenance visit for my 2017 Tundra was truly effortless and reasonable. I strongly recommend Stevens Creek Toyota's serv My title says it all. The maintenance visit for my 2017 Tundra was truly effortless and reasonable. I strongly recommend Stevens Creek Toyota's service department. I enjoyed the purchase experience and the great maintenance has completed my satisfaction with the dealership. More

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Beware! Very crooked people for Service. 1984 Toyota Van was taken in for oil change. They filled with 1.3 quarts more oil than required to fill, and they complained of an oil leak! They to 1984 Toyota Van was taken in for oil change. They filled with 1.3 quarts more oil than required to fill, and they complained of an oil leak! They told me I needed to do an engine wash and come back to find why oil was leaking! I told them it was too much oil. (They also used the wrong weight of oil). Since then they have used almost every possible means to give me a run around. BAR (Bureau of Automotive Repair) evaluated the complaint and told me how to drain out the excess oil. They also told me that they have arranged with Barry Dillon, service manager, that he will give me either a free oil change the next time, or a refund on the price of oil. I chose the refund on price of oil, since I did not trust them with service again. I called Barry Dillon, and he never called back. So I sent an email to him, and got back a reply saying that I did not specify what kind of options I wanted on buying a new car! More

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Great service, friendly staff. Prices are reasonable. Easy to make or change appointment. The service is usually done in time or even sooner. Overall - great. Easy to make or change appointment. The service is usually done in time or even sooner. Overall - great. More

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