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Heath Hooper
64 Reviews
Dealership Experience
8 yrs, 8 mos
Industry Experience
21 yrs, 2 mos
Employee Video
64 Reviews of Heath Hooper
November 14, 2018
Sales associate was great to work with; everyone at deale Sales associate was great; everyone at dealership was pleasant, easy to communicate with throughout the sales process. Showroom was bright and pleasa Sales associate was great; everyone at dealership was pleasant, easy to communicate with throughout the sales process. Showroom was bright and pleasant, my new car was impeccably prepared More
by TIMMORIARTY2001
Verified CustomerOther Employees Tagged: Dustin McVicker , Marcus McMullin
November 02, 2018
First oil change Great service. Everyone was super nice and friendly and they washed my car when finished.. We purchased car there two months earlier and experienced Great service. Everyone was super nice and friendly and they washed my car when finished.. We purchased car there two months earlier and experienced same level of service. Would highly recommend. More
by keenson
Other Employees Tagged: Dustin McVicker
October 04, 2018
Pleasant experience I usually use the same salesman and was disappointed he left the dealership. I was hesitant to try a new person but pleasantly surprised by the salesp I usually use the same salesman and was disappointed he left the dealership. I was hesitant to try a new person but pleasantly surprised by the salesperson who helped me. Heath was professional and friendly. He made things easy and had patience with me as I asked questions about the vehicle. He was great! More
by CJ_DOWNING
Other Employees Tagged: Dustin McVicker
September 18, 2018
Great experience We were looking for a used car since someone pulled out in front of my son and his car was totaled. We were able to negotiate a great price for a grea We were looking for a used car since someone pulled out in front of my son and his car was totaled. We were able to negotiate a great price for a great used Subaru. Heath, Dustin, and Marcus were great to work with. I would recommend them to anyone looking for a car. More
by msiefke
Other Employees Tagged: Dustin McVicker , Marcus McMullin
September 18, 2018
Great service!! They were very helpful with the whole process and everyone is very nice there. I really recommend this dealership and I really love my new car!! They were very helpful with the whole process and everyone is very nice there. I really recommend this dealership and I really love my new car!! More
by Amy
Other Employees Tagged: Dustin McVicker , Marcus McMullin
August 31, 2018
Mediocre The salesperson (Heath) was very good and personable. However, I’ve found the Service Department to be somewhat laxidasical. Very friendly and answer The salesperson (Heath) was very good and personable. However, I’ve found the Service Department to be somewhat laxidasical. Very friendly and answer all questions but ask none. Not very courteous or conscientious toward customer relations. Plus, the dealership’s department structure appears to lean toward company convienience as opposed to customer convenience. Example: I’m looking into new tires for my car. I’ve gone to three dealerships where the service department representative was able to pull up several tire manufacturers and give me a complete installation cost amount including a four wheel alignment. Not Mears. I had to get the tire amounts from the Parts Department and the Installation and alignment costs from the Service Department. Very inconvenient for me (the customer) In addition, I had to get and give my Nissan car’s tire size to the Parts Guy. 👎 More
by lllinn0
Other Employees Tagged: Dustin McVicker
August 27, 2018
Great Service! This was my first experience buying a new car and I was terrified. From the moment Heath came over to help us I was at ease! He was super knowledgeabl This was my first experience buying a new car and I was terrified. From the moment Heath came over to help us I was at ease! He was super knowledgeable and not pushy at all. I live in North Carolina and wasn’t planning on buying a car when I was in town so we ran into a lot of issues with getting documentation on my pay stubs and insurance card that added on a few hours to the process and the Mears team was so patient and accommodating! The credit dude was awesome too! Would definitely recommend going here! More
by hayley6williams
August 23, 2018
Oil change i think you need a lot more parking for your customers. Your place is to congested.. Work with salesman at Waikem Nissan. I plan on coming back beca i think you need a lot more parking for your customers. Your place is to congested.. Work with salesman at Waikem Nissan. I plan on coming back because of Heath,Derek and Dustin.Got to know them at Waikem and very very friendly guys. More
by dpalombo
Other Employees Tagged: Dustin McVicker , Derek Barto
August 20, 2018
Sealing the Deal in ease and comfort First, I appreciate the dealership reaching out to me, knowing my lease would soon be up. I appreciated the friendly, welcoming atmosphere by everyone First, I appreciate the dealership reaching out to me, knowing my lease would soon be up. I appreciated the friendly, welcoming atmosphere by everyone while I was there from all the sales people, the sales manager(s), and the receptionist. I felt like I was among friends. More
by tamilhuff
Other Employees Tagged: Dustin McVicker , Danielle Blood
August 07, 2018
Oil Change My husband took my car in for an oil change, with no complications. He also asked about used cars while he was there and received the information he a My husband took my car in for an oil change, with no complications. He also asked about used cars while he was there and received the information he asked for. More
by pats0255
