Heath Hooper

I took my 80 year old mother here after she called about an ad she had seen on Facebook, she spoke to Heath and he told her she had to come in and they had a vehicle he felt might work for her. Upon arrival an ad she had seen on Facebook, she spoke to Heath and he told her she had to come in and they had a vehicle he felt might work for her. Upon arrival at the dealership we immediately felt unwelcome. Heath told us we came at a bad time as he was with another customer but they were out on a test drive, the way he said it had me almost ready to walk out, very crass and short. He kept looking past my mother and wouldn't even look her in the eyes when he told us to sit at a table and he'd get with her when he had time for a credit application. We waited patiently for about a half an hour, which wasn't an issue as we knew he was busy. When my mother made a joking comment and told him he could smile I little he snapped that he smiles a lot and immediately asked her for more information about the application Not even trying to make any small talk. Everyone was so cold and had no personality at all. Even the sales manager was cold and emotionless when he came over to go over the application with my mother. My mother who is normally very quiet and demure was very insulted and told the sales managers much. But he was too busy being a self absorbed cocky xxxxx to my 80 year old mother to care about anything she was saying. I will tell everyone I know, and post on every social media outlet that I have about the treatment this dealership showed a senior citizen. More

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I had a great experience at Mears Nissan in Canton Ohio. I had put a deposit on a vehicle two weeks prior to my arrival and they immediately removed the listing. Derek was exceptional with prompt communicat I had put a deposit on a vehicle two weeks prior to my arrival and they immediately removed the listing. Derek was exceptional with prompt communication and he even picked me up from the airport which was an hour away from the dealership on his day off. I was then introduced to Heath and he was very punctual and informative. Dustin helped me navigate the financial side of things and was even able to provide training to a coworker so the process was explained extremely thoroughly. He was able to answer all questions that I had and he created a very pleasant atmosphere. Lastly, the manager gave me a gift card to help out with gas for my 20 hour drive back home and they provided a really cool goody bag with tons of great stuff. I highly recommend Mears Nissan and will definitely do business with them again when I’m back in the market for a vehicle. Thank you all! More

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Everyone was very nice and helpful. I would deffinately buy from here in the future I would deffinately buy from here in the future More

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One of the best new car purchase experiences I’ve ever had. We were looking for a specific make, model and trim package. We saw the vehicle on their web page and contacted Derek. Our concern was whethe had. We were looking for a specific make, model and trim package. We saw the vehicle on their web page and contacted Derek. Our concern was whether it would be available as we were driving up from Columbus, OH to test drive and hopefully purchase the car. Derek was great, when we got to the dealership, he seamlessly transitioned us to Heath, who was absolutely fantastic to work with. I believe we got a very fair price with our trade in and completing the transaction with Dustin was great. I only regret we do not live closer to this dealership as our experience was nothing short of excellent and I would continue to do business with them and service my vehicles with them if I lived in the area. More

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Worst car lot I've ever dealt with. I cant believe they are a dealership because they act like a fly by night place that don't care about you after they sell you the junk vehicles they have. I imagine Park are a dealership because they act like a fly by night place that don't care about you after they sell you the junk vehicles they have. I imagine Parkway in New Philadelphia is the same since it's the same owner More

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Update upgrades My mechanic called Mears regarding a repaired that he was going to do. Mears let him know that my car had missed some updates and took it over and Me My mechanic called Mears regarding a repaired that he was going to do. Mears let him know that my car had missed some updates and took it over and Mears handled them immediately. I appreciate my mechanic caring enough to do this but also Mears took care of the updates immediately. Thank you, Julie More

by jmcabee Verified Customer Verified Customer

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Nissan Everyone was nice and I was in and out with my car in less than two hours. I went in knowing what car I wanted and no one tried to up sell me anything Everyone was nice and I was in and out with my car in less than two hours. I went in knowing what car I wanted and no one tried to up sell me anything so it was really nice More

by NICOLETW75 Verified Customer Verified Customer

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Low pressure Quick, convenient, and a helpful, friendly staff. Wether your there for an oil change or looking to pick up a new vehicle you cant go wrong. Quick, convenient, and a helpful, friendly staff. Wether your there for an oil change or looking to pick up a new vehicle you cant go wrong. More

by nitronate69 Verified Customer Verified Customer

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Excellent Service Department I have been taking my Nissan to Mears Nissan for service from when it (Mears) was first established in my area. I have never left an appointment diss I have been taking my Nissan to Mears Nissan for service from when it (Mears) was first established in my area. I have never left an appointment dissatisfied. The service staff is highly knowledgeable, accommodating, and very pleasant. More

by charlottekres Verified Customer Verified Customer

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very good I had no problem buying a vehicle or servicing a vehicle there but will never lease a vehicle there ever again. They are slap happy with their record I had no problem buying a vehicle or servicing a vehicle there but will never lease a vehicle there ever again. They are slap happy with their records and hassel you way before your lease is up. More

by CINDY Verified Customer Verified Customer

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