Hatim Yousef
Hatim Yousef at A-1 Toyota

Hatim Yousef

Sales Manager

A-1 Toyota

50 Amity Road
New Haven, CT 06515

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rated
64 Reviews
not yet
rated

64 Reviews

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Dealership Experience

9 yrs, 11 mos

64 Reviews of Hatim Yousef

February 01, 2024

Dealership Rating
Employee Rating

A great establishment and very friendly staff. My third car from them and it’s always a pleasure to be there. Abdul, Yahia, Hatim, Mostafa, Gary and Eddie are very professional and they always mak More

by Youness
Recommend Dealer
Yes

Other Employees Tagged: Gary Dos Reis, Eddie Oliveras, Mustafa Alsamraie , Abdul Fakih

Feb 01, 2024

A-1 Toyota responded

We appreciate your loyalty and are delighted to hear about your positive experiences with our establishment and staff. It's great to know that Abdul, Yahia, Hatim, Mostafa, Gary, and Eddie have consistently provided you with professional and hassle-free experiences. Thank you for referring friends to A1 Toyota, and we're thrilled that they've also had positive experiences. If there's anything else we can do for you or if you have any further feedback, please feel free to let us know. We look forward to serving you again in the future!

August 31, 2022

Dealership Rating
Employee Rating

I do not recommend this place. They are far from professional. I ordered a car from Dealer in June. On August 3rd, Salesperson Lina called me on the company phone and said that More

by Emre cifci
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 28, 2022

A-1 Toyota responded

Emre - we called you when your car came in and went over accessories with you, you said you wanted a remote start and tinted windows. We proceeded to install the remote start and then you called in after it was installed to cancel your accessories. We informed you the remote start was installed already and that we were able to cancel the tints before they were installed. Knowing this, you showed up from out of state to pick up the vehicle, then proceeded to try to negotiate with me to get the remote start for a discounted price or have it taken out. I respectively explained to you, with no hard feelings, that we are not a negotiating dealer and offered to give you your deposit back or put your name back on the list without charging you for the remote start. You decided to take the vehicle with the remote start in it. A few days later you called and emailed in and spoke to multiple people claiming that the remote start is not working properly and were told by every person including myself (via email) that the next step is to have the vehicle looked at by our certified technicians, and you have refused. Now you have just continued to call over and over and email over and over asking the same question that we have already told you the next step for, but you refuse to accept the response. I have never been rude or disrespectful to you, I have simply gone over procedures and processes with you, that you refuse to follow. You just keep demanding a refund or for us to just send you a remote start, without letting us actually look to see if there is a problem from what you claim. Gary dos Reis, General Sales Manager, A1 Toyota

September 17, 2021

Dealership Rating
Employee Rating

This is a great dealership. I traveled from out-of-state to purchase my vehicle because the prices are so competitive. My salesman, Bobby, was conscientious and attentive. The sales manager, Hatim, was ex More

by aardvark2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Dos Reis , Roberto (Bob-B) Ledesma

Sep 17, 2021

A-1 Toyota responded

Thank you so much for taking the time to rate and review A-1 Toyota. We appreciate it and look forward to working with you again in the future!

January 24, 2021

Dealership Rating
Employee Rating

I just purchase my fourth Toyota. The all new Venza boy am I so happy, Hatim one of the Mangers made it happen I Thank You! Jose, Amjad and Dado thank you for being very knowledgeable and seeing me through More

by jpittman
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 25, 2021

A-1 Toyota responded

Thank you so much for your kind words. We appreciate the recommendation and hope you enjoy your new Venza.

December 04, 2020

Dealership Rating
Employee Rating

Hatim Yousef is a dedicated employee with excellent customer service skills with attention to detail and making his customers feel welcome and important. The dealership is lucky to have such an employe More

by deehames31
Customer Service
Recommend Dealer
Yes
Dec 07, 2020

A-1 Toyota responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

October 01, 2020

Dealership Rating
Employee Rating

Mine and my wifes second time buying a vehicle from A-1. Dado is not only a professional salesperson, but an exceptional friend. Always makes sure my wife and I are taken care of. Thank you Dado! More

by Joe Teta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 05, 2020

A-1 Toyota responded

Joe - thank you for the wonderful review! We look forward to working with you again in the future!

May 13, 2020

Dealership Rating
Employee Rating

Probably the best dealership over ever been to. Andy is very responsive and Gary and Paul are both very helpful. Amazing customer service as well as amazing deals. Andy gave me an amazing deal on the car a More

by Supr4
Recommend Dealer
Yes

Other Employees Tagged: Paul Wright, Drew Collins, Amjad Alhajjali , Andrew Constantinou

May 15, 2020

A-1 Toyota responded

Thank you so much for the kind words and the 5-star rating! We appreciate the recommendation and hope you continue to love your GR Supra.

February 03, 2020

Dealership Rating
Employee Rating

Best thing that could happen to me was walking in A1 Toyota dealer, after a bad experience in some other dealer, I found Frank Crisafi at A1, he introduced me to Bryan Velez that with Eddie Oliveiras ma More

by Jaime Pereira
Recommend Dealer
Yes

Other Employees Tagged: Frank Crisafi, Eddie Oliveras , Bryan Velez

Feb 04, 2020

A-1 Toyota responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future!

December 31, 2019

Dealership Rating
Employee Rating

Outstanding Organization! Since 1992, I've purchased and services my vehicles at A-1 Toyota and I do not plan to ever go anyplace else! Over the course of this time, I've had t More

by Gary B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2019

A-1 Toyota responded

Gary - thank you so much for your wonderful review. We appreciate your loyalty and truly look forward to working with you again in the future!

October 29, 2019

Dealership Rating
Employee Rating

New 2020 Tacoma Fantastic, long-standing dealership right off RT 15/Wilbur Cross Pkwy. Friendly staff, plenty of room, clean service bay entrance and nice showroom. More

by CementMixxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Crisafi, Eddie Oliveras , Andrew Constantinou

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