World Kia Joliet

My name is Barbara, i just purchased a 2026 Kia Selitos, my sales person was JC, he was very helpful and knowledgeable about the car I purchased and he is a very friendly person. Thank you JC for making a s my sales person was JC, he was very helpful and knowledgeable about the car I purchased and he is a very friendly person. Thank you JC for making a stressful situation very comfortable. More

I’d like thank everyone that made it possible for me to get a awesome car. J C and the manager worked hard to make it possible for me get a nice car and not put in a hole financially. World kia is the Bes get a awesome car. J C and the manager worked hard to make it possible for me get a nice car and not put in a hole financially. World kia is the Best place if youneed a car and you don’t have the best credit score. Thanks guys More

This place is an under cam came in after I had an accident was promised that I was definitely approved. I’d be full approval everything amen they tried to throw a bunch of stuff three different car s accident was promised that I was definitely approved. I’d be full approval everything amen they tried to throw a bunch of stuff three different car sales people team up. They’re all scams. They’re all ridiculous. I actually have the nerve to copy. Not a bad review. Stay away from this place. This place is garbage. They even have reports against them. There are so many places. More

We are repeat customers of World Kia and now we are back. We worked with Tyler and she was awesome. Tyler made the process easy and fun and did not make me feel pressured at all. If you are looking for a new We worked with Tyler and she was awesome. Tyler made the process easy and fun and did not make me feel pressured at all. If you are looking for a new vehicle stop in to see Tyler, you won't be disappointed. More

JC, Roberto and Josh very helpful and made things smooth. Thank you to World Kia Joliet. Thank you to World Kia Joliet. More

Thank you so much JC and JP for an unforgettable experience. After having several horrible experiences, they made it remarkable. We were able to settle a deal that is fit for our family. Thanks Worl experience. After having several horrible experiences, they made it remarkable. We were able to settle a deal that is fit for our family. Thanks World Kia especially to JC and JP. More

Rudy was absolutely amazing took care of my every need. The car business needs more guys like him. Toptier service 10 out of 10 The car business needs more guys like him. Toptier service 10 out of 10 More

Tyler made my whole process very easy and fast I'm very pleased with the help she provided I recommend anyone stopping at world kia joliet to ask for Tyler. She's great. pleased with the help she provided I recommend anyone stopping at world kia joliet to ask for Tyler. She's great. More

I will never do business with this dealer again. If you value your hard earned dollars you won’t give them your business. I purchased a 2016 4Runner As-Is from this dealership in November 2024 If you value your hard earned dollars you won’t give them your business. I purchased a 2016 4Runner As-Is from this dealership in November 2024. Since the truck was As-Is I had a REASONABLE expectation that it would need some work. While I was looking the truck over, the salesman made a point to show me on the liftgate where they had repaired some rust. When someone tells me they’ve fixed something I expect that they’ve fixed it. Two weeks after purchase I made an appt to have the truck serviced because it was leaking power steering fluid and the rear windshield had fallen and wouldn’t go back up. When I dropped the truck off I explained to the service guy that I thought the rear windshield probably wasn’t put back together correctly when they fixed the rust. This was by far one of the WORST service experiences of my life. They had my truck for xxxx near two weeks just to fix the power steering issue. I was supposed to get my truck back before Christmas I did not. The only reason they provided me with a rental on 12/23 is because I flipped out on them. They do not communicate whatsoever. They did not provide updates on the progress of my repair unless I badgered them for it. That alone is enough for me not to go back there. Ultimately, they did fix the power steering. Now let me tell you about the liftgate. As I stated, the salesman told me they repaired the rust on the liftgate. Imagine my surprise when they told me the liftgate could not be fixed because the inside of it was so incredibly rusted out. According to them the only solution was to replace the entire liftgate and all the hardware for the window controls. I about lost my mind. How are you going to tell me this sucker is rusted beyond repair when you told me you fixed it? Oh I know! It’s because you’re dishonest, a liar, a cheat, etc. But I digress. World Kia’s response was you bought it As-Is there’s nothing we are going to do. Which is WILD because every member of the team who was involved in this situation agreed that there was no way I could have known how wrecked the liftgate was unless I pulled off the interior panel. It is now August 2025 and I just finished installing the new liftgate, window regulator, and motor. However, I’m missing one piece of the puzzle because I haven’t been able to get the window working (there is power to the rear lights and back up camera). I took the truck to the dealership to ask them to do me a solid since they lied about their work and it cost me an additional $2700 to repair. I was polite. The first guy I spoke to was a total xxxxxxx. Before I even said anything to him he said “that truck was sold 7mo ago.” I said “yeah that was me!” I explained the situation and with all the condescension he could muster he said “I work for Kia. I get paid by the hour…” I remained calm and said cool I’m going to go talk to them now. I went to the main dealership and talked to the kid in service. I again explained the situation this time stressing that I was giving them the opportunity to make this right and that I hadn’t gone scorched earth over this yet. Kid tells me they have to charge me to diagnose it to which I said absolutely not. I asked for the service manager who was conveniently in a meeting. I said that’s fine here’s my number have him call me. Naturally he never called. It’s been two weeks since I spoke to them without any response. And to top this all off, there’s no AC. Like it needs to be charged and it’s clearly pointless to go back to the dealership. So I figured it’s time to warn as many people as possible away from purchasing from them. Not only are they deceitful, their customer service is trash. Do yourself a favor and take your hard earned dollars elsewhere. More