Harvis Grammer

Zero rating for this service department and its management. During a routine service appointment for my Jeep, the service dept. deployed both airbags. The remedy offered by Harvis was only $1800.00 management. During a routine service appointment for my Jeep, the service dept. deployed both airbags. The remedy offered by Harvis was only $1800.00 as remedy. The deployment of the airbags has rendered most of the electrical system non-working. No wipers, no odometer, speedometer, no headlights, and a destroyed dash. This dealership's service department is poor at best. Due to the crash/downfall of new vehicle sales, a dealership's service department is one of the only ways they make money. Please do not use this dealership's service department. I have warned you the best way I know. I shall continue posting on every review board I have access to as well as the BBB. Thank you for your time. More

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Absolutely horrible customer service. OK to buy from, but they don't honor Chrysler warranty. Service Department is unqualified and beyond incompetent. I have no idea why Chrysler let's OK to buy from, but they don't honor Chrysler warranty. Service Department is unqualified and beyond incompetent. I have no idea why Chrysler let's them push their garbage products. More

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