Harvey Portwood

There is a definite reason why this dealership has an almost perfect 5 star review with over 8,000 customer reviews. We recently purchased a certified used truck from Longo that we had seen advertised on almost perfect 5 star review with over 8,000 customer reviews. We recently purchased a certified used truck from Longo that we had seen advertised online, got it home, realized that it wasn't the right one for us, called them the next day and asked if we could bring it back and pick out another one. It isn't an easy process, however they did everything necessary to return the one we bought, and get us in another truck, at a great price, that better met our needs. Our salesman, Carlos Moreles, was very fair, accommodating, and patient with us throughout the purchase, the return, and the final purchase. He will be our guy on all our family's future purchases. While at Longo, we met the dealership GM, Daniel Sanchez, Sales Managers Harvey Portwood and Preston Mitchell, Finance Manager Olu Betiku, and the Service Director, Billy Stewart. Each of them were understanding of our situation, and happily worked with us to expedite the return and repurchase of our final truck. Awesome team of professionals. Best dealership experience we have ever had. More

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I recently purchased a car from Longo Toyota of Prosper and I couldn't be happier with my experience. From the moment I walked in, I felt welcomed and never pressured to make a purchase. Instead, the team and I couldn't be happier with my experience. From the moment I walked in, I felt welcomed and never pressured to make a purchase. Instead, the team genuinely wanted to ensure I was happy with my choice and ready to proceed. I had the pleasure of working with Jeff Hall, who was incredibly helpful and knowledgeable. I highly recommend working with Jeff if you're in the market for a new car. Additionally, Harvey Portwood, the sales team director, was awesome to work with and made the entire process smooth and enjoyable. One of the reasons that would encourage me to purchase another Toyota for my wife is the way Longo Toyota treats their customers after the purchase for any recurring services. I usually work with Cameron Knott, who is great to work with and makes my visits for recurring maintenance or service a positive experience. Thank you, Longo Toyota of Prosper, for making my car buying and maintenance experience a positive one! More

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I am very happy with My new truck purchase at Longo Toyota. They worked with me on trade in and still gave me a discount on the new truck. When I pulled into the dealership and walked inside, I notice Toyota. They worked with me on trade in and still gave me a discount on the new truck. When I pulled into the dealership and walked inside, I noticed it was the nicest dealership I have ever seen. Thanks Matthew C More

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As always this Toyota dealership in Prosper, TX provided a 5 star experience! A special shout out to Ferledy Fuentes and David Maldonado, that made my experience seamless and enjoyable. Everyone knows how w a 5 star experience! A special shout out to Ferledy Fuentes and David Maldonado, that made my experience seamless and enjoyable. Everyone knows how we struggle to find the perfect car sometimes, but as a team effort they went above and beyond and within a few hours I was going home driving my new dream car! I can’t recommend their services enough, even being a long term customer, everything from the amenities to the service and financial team was flawless. It is a pleasure doing business and I will definitely be back to upgrade my car in the future. More

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Tony and Harvey were awesome. They did everything they could to get me in a new Tundra - Excellent Customer Service! They did everything they could to get me in a new Tundra - Excellent Customer Service! More

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I went to Longo Toyota to help my older parents purchase a new vehicle. These guys are amazing! Very patient and took time to explain everything to my parents in simple terms what was happening, what they a new vehicle. These guys are amazing! Very patient and took time to explain everything to my parents in simple terms what was happening, what they were agreeing to and answered all questions, even if they had already covered it previously. Pricing was extremely fair, follow up after our first visit was polite, consistent but was never pushy or annoying. I want to personally call out Tony “Superman” Bailey. By far the most professional and enjoyable sales advisor I have ever worked with. I wish I would have met him a few months ago so I could have purchased my personal vehicle form him! Preston in finance was also amazing, polite and professional. My parents are by no means sophisticated auto buyers, but he never once made them uncomfortable. The dealership is bright, clean and pleasant to be in. The vehicle we found online was EXACTLY what was presented on the website. There were no hidden fees or addendums on the SUV after we arrived. Pricing was the best in town and we didn’t need to go through and extended back and forth negotiation to get what we wanted. I know auto purchasing can be stressful, but Longo Toyota is just different. I can truthfully say this was actually pleasant and would highly recommend Longo to anyone looking for a new vehicle. More

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Harvey Portwood was the manager that worked tirelessly to get me out of a car another dealership should never of let on the road. Way above and beyond customer service. Thank you Harvey get me out of a car another dealership should never of let on the road. Way above and beyond customer service. Thank you Harvey More

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Bought my 1st new car in 8 years as Superman Salesman Tony Bailey impressed me with his patience and knowledge - Loving my ‘25 Camry Hybrid - Chad in F&I was phenomenal as well - Thank you Superman and Tony Bailey impressed me with his patience and knowledge - Loving my ‘25 Camry Hybrid - Chad in F&I was phenomenal as well - Thank you Superman and Chad - I’ll be referring you often and looking forward to servicing my car at Longo too. More

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This is vehicle #9 that I have sold to/or purchased from Longo Toyota of Prosper. All with Tony Bailey. Tony makes it easy for his customers. You see a vehicle, maybe even on he posted on social media, inqu Longo Toyota of Prosper. All with Tony Bailey. Tony makes it easy for his customers. You see a vehicle, maybe even on he posted on social media, inquire about it, make an appointment with him or even just show up, and he will get you handled with 100% professionalism and transparency. Any time I have had warranty repairs or maintenance, he asks if there is anything he can do to help me. The follow up calls, the friendship, smiles, help, all are unmatched. Tony even had some Advil for me for a headache I had when I came to pick my truck up. He gave each of my kids a $5 dollar bill and got my wife and I a small gift with our truck purchase. Incredible. The little things combined with the big things, are what keep me coming back here, time and time again. Thank you for what you do Tony! Longo had a Tundra on the lot, which I secretly had been longing and dreaming of for quite some time. A quite rare 1794 trim in Lunar Rock color (my favorite color). I had spoken to Tony Bailey about it a few times, but the truck was not in my price range, so I did not even bother pursuing it. As time went on, Tony reached out to me and I told him where I would need to be on my trade, what I would desire to pay for the 1794 truck, with a few vehicle modifications. He said he would send the information over to Harvey Portwood and call me back. Low and behold, Harvey and Tony worked a deal which made my dream possible. I told them it would be a few days before I could finalize documents. Tony Bailey sent me all of the documents that I could sign over the internet and I did so, came in on Saturday morning. Signed the rest of the papers and drove off in my dream truck/color shortly after arrival! No pressure whatsoever. On any of my vehicle purchases. The dealership is quiet and not fast paced. I appreciate that. Recently, I stopped into Toyota of Dallas for a part and when I walked in, there were salesmen all over the place, a big gong that someone hit every time a car was sold. Mass chaos, like a 3 ring circus. I turned around and walked out. Forever. Got my part elsewhere. But Harvey Portwood and Tony Bailey, I sincerely thank you for working with me on the truck. My wife loves it, kids love it, I LOVE it and I get compliments daily on it. It is a unique and beautiful and very nice truck and I am happy to see it in my driveway every day. Thank you both for making it happen. Car #10 might be a long long time away, but I sure hope you both are here to sell it to me when the time comes! More

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Not many places that I go into, where I feel like Elvis walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or acknowledge me. Thank you! I have bought several cars from here, serviced many of them here, and it does not go unnoticed. I feel more like a team member or family, than I do a customer. Nothing is fake, it all feels genuine, and I appreciate it. Kenneth James is just great every single time I need service or repairs/concerns. He’s easy to talk to, knowledgeable, and keeps me updated on my vehicles. My ace. Doug is almost a tie. Been knowing him for close to 20 years at Longo and his last dealership. I try to divvy up my services between the two. But both are excellent. Tony Bailey is my exclusive sales consultant and should be yours too! Nothing but the best customer service and easy buying process. Several other names to mention, all are worthy of praise, so they will be tagged. Thank you for the great service as always, at Longo Toyota of Prosper! More

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