Harry Walker

This is a very deceiving and dishonest dealership and use bad tactics to get you to purchase a vehicle. They are actually known for taking an extremely long to to get you out the door as a way to ensure you bad tactics to get you to purchase a vehicle. They are actually known for taking an extremely long to to get you out the door as a way to ensure you are antsy to leave when the paperwork comes. They are very cut throat and seem to take advantage of single women that want to purchase a vehicle there. They rarely hold to their word on verbal agreements and no one knows of the promotions they run, they’re just to get you in the door apparently. I spoke to managers, salespersons, finance, marketing, and no one seems to have any info on the Amazon gift card and since it wasn’t included in the deal it’s not longer a possibility apparently even though I inquired about it with everyone and was told it could be retroactive. In addition, Victor, supposedly a lead/manager, blatantly told me that the price on their website was “more advertising nothing more” when I inquired about the price of a car dropping $5k on their website and I was working with him on issues of a previous car deal I bought there and was then trying to get numbers/purchase the vehicle I originally wanted. Not to mention I’m pretty sure it’s illegal to charge more than advertised price on their website (not including taxes, title, fees, etc). When a manager doesn’t even want to assist, is completely shady, and no one in the entire dealership knows of promotions they are running on their website and airing commercials for, it says a lot about the dealership. In addition, when I made a completely new online inquiry about the Highlander to finally get numbers for the vehicle and decided to purchase it, they completely cancelled the previous car deal I just bought and used my original trade in which “adjusted my total cash paid by a little but not enough to change my monthly payment”, however I wasn’t aware they were doing this and caught it when signing paperwork. The way they made it seem is that my total cash price would have been less had they taken the trade of the vehicle I had recently purchased but instead used my original trade to get more money from me. It doesn’t need to be said but ensure you are thoroughly reading the paperwork they put in front of you because I doubt it’ll be the same as your verbal agreement and make sure you have everything you agreed to on the we/you owe form. I also was promised a match on my APR since I had my own financing already approved but when I went to sign the paperwork, my APR was slightly higher than what I agreed to/brought but I wasn’t made aware of this and happened to see it on the paperwork (one of a few issues of the first deal I had here). That’s 2 times this dealership has not been forthcoming/honest in the best interest of the customer. The only positive interaction I had here was with Eddie Polanco, the sales rep who answered my online inquiry about the car I originally wanted and went down in price online. He was absolutely fantastic, straightforward, personable, and really made me feel that he cared and put effort in. If you do find a good deal on a car here, make sure to visit Eddie and read ALL of your paperwork because they WILL take advantage of you. More

by dxswauger Verified Customer Verified Customer

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This is the best dealership I have ever been at. Harry is an amazing salesmen that helped with all my problems and questions and got me into my dream truck. We will definitely be buying all future c Harry is an amazing salesmen that helped with all my problems and questions and got me into my dream truck. We will definitely be buying all future cars from him and Toyota of Tampa bay! More

by kaitlinroseland23 Verified Customer Verified Customer

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Such an amazing person and salesman. Great knowledge about all the cars and processes. I don’t like buying cars but Kenny was outstanding and I would recommend him to anyone! Great knowledge about all the cars and processes. I don’t like buying cars but Kenny was outstanding and I would recommend him to anyone! More

by gxd.iphone Verified Customer Verified Customer

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Harry was very helpful, answered all of our questions and made our experience very easy. Would recommend him to any friends looking for a car. made our experience very easy. Would recommend him to any friends looking for a car. More

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This place has made my life miserable since last october. Paid way too much for a 2021 Corolla went back in A couple days later to purchase a 2024 because it was basically the same price. One sales person to Paid way too much for a 2021 Corolla went back in A couple days later to purchase a 2024 because it was basically the same price. One sales person told us we had to drive it for 6 months before we could trade it in then.Another salesman said we could go ahead and get the 2024. By the time they had added on market adjustment warranties and everything else I owed THIRTY EIGHT 38! THOUSAND dollars for a corolla. In January I was able to contact the accounting foe Morgan Auto Group to get a partial refund for one of the warrantees they sold me. I have spent the past 2 weeks working with their finance and basically have been given the run around. I was told that I could purchase a used vehicle without the extra $3000 power train warranty.As soon as they found out I had trade in that they had offered 26k for they renigged. During this time we put 1700 miles on the car which they depreciated the value of the trade in down the 25k. depreciation per mile is supposed to be around 10 cents a mile. Basically, any solution that I had to try to reconcile this insane amount of negative equity i was in with them, they squashed.They were gonna screw me out of more money no matter what. Blame it on the banks if you want but bad business ethics are bad business ethics. I will take every opportunity I can to prevent this from happening to anyone else by this dealership. More

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Harry Walker was a great help with us buying the Tacoma. Christian in financial was also a great help with us. The finance mananger was not very polite or friendly. I would not have him working for me!! Christian in financial was also a great help with us. The finance mananger was not very polite or friendly. I would not have him working for me!! More

by JSPRUILL3 Verified Customer Verified Customer

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Very professional and pleasant and so was NIDAL who went of this way to help solve problem with Sun Toyota of this way to help solve problem with Sun Toyota More

by barbara.hospel Verified Customer Verified Customer

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Harry walker was very helpful and I am very grateful for his help and support. I am very happy with my purchase. his help and support. I am very happy with my purchase. More

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Harry was a pleasure to work with. He made the process very easy. I will definitely be telling my friends about this dealership. He made the process very easy. I will definitely be telling my friends about this dealership. More

by fletcherellen4 Verified Customer Verified Customer

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Thierno was absolutely incredible. He was so kind and helpful and prompt. We also worked with the manager Harry Whitaker. I would work with him every time if I could. Toyota of Tampa b He was so kind and helpful and prompt. We also worked with the manager Harry Whitaker. I would work with him every time if I could. Toyota of Tampa bay was so great to us, and we are so thankful for so much that they did: including free oil changes for a year and lifetime powertrain. Definitely check them out! More

by jillbwenger Verified Customer Verified Customer

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