8 Reviews of Harry Chen
February 09, 2022
The folks at Hyundai of Kirkland are the real deal. From initial welcoming to working with sales personnel Jessica, Harry, Mac, the numbers guy and Gary the Manager at Hyundai of Kirkland, I was treated lik initial welcoming to working with sales personnel Jessica, Harry, Mac, the numbers guy and Gary the Manager at Hyundai of Kirkland, I was treated like a long-lost friend. They did everything to make sure my purchase experience exceeded my expectations. They provided a positive experience for me. Makes me want to go out and purchase another vehicle, with Hyundai of Kirkland. Just for the experience More
Other Employees Tagged: Jessica Adams , Gary Robinson, Manager *****
November 29, 2021
I called before going in to ask about a trade in. My car was in the shop and unknown what was wrong. I figured they could not take it in on trade but called to find out either way. Harry in sales assured me was in the shop and unknown what was wrong. I figured they could not take it in on trade but called to find out either way. Harry in sales assured me it was no problem. Just have the vin number and miles he said. I had a Co worker take time out of work to drive me there. I talked to TWO different people and explain the same thing to both about my car. They both assure me it's no issue. My co worker leaves since I have good credit and since they said NUMEROUS times the trade is no problem I figured I'll leave in a car. We spend the normal couple hours going over everything and reach a deal. As I'm waiting for finance I ask the sales manager about how we get my trade in. The sales manager says no one told him the car wasn't there. The sales manager then gets up and walks away and has the salesmen come back and tell me it's no deal. The coward couldn't even look at me. Total lack of professionalism and communication. I understand why they wouldn't take my trade in, but don't lie about it! I was completely honest and upfront and these shady xxxxxxxx can't even look me in the face and say they messed up. Several hours of my day wasted, my credit pulled for no reason and waiting outside in the cold for a ride. I am beyond frustrated and will be posting this in several places. Please be aware that cowards can never be honest. I hope the general manager sees this and to make it right I want all three involved to make an honest apology for wasting time for their lack of integrity. More
September 14, 2021
We purchased our latest SUV from Hyundai at Kirkland from Harry Chen. We have been searching for a specific color/trim and have been to many Hyundai dealerships throughout the PacNW. Harry was the most pol Harry Chen. We have been searching for a specific color/trim and have been to many Hyundai dealerships throughout the PacNW. Harry was the most polite, helpful, and genuine salesperson that we had come across in our months of car shopping. He listened to what we were looking for and made us feel at home at the dealership. He remembered seeing us months ago and helped us secure the exact car that we were looking for - a tough feat in today's market! It was our pleasure to work with Harry and purchase a car from him. The sales team worked past closing time to ensure that everything was in place for us to drive off with our new car the same day. Thank you, Harry, for your personalized touch and service! More
March 15, 2021
Hyundai of Kirkland made my purchase of a 2021 Elantra SEL go well as I could hope. Tyler and Michael suggested some car models ;Chris and Harry were the main sales . Managers and finance Gary, Siam SEL go well as I could hope. Tyler and Michael suggested some car models ;Chris and Harry were the main sales . Managers and finance Gary, Siamak (and others ) were very helpful and all my many questions were answered fully I baught my 2009 Elantra in Kirkland, and returned for a trade -in , as all things went well . Everyone did their best thanks. Love the car. Bryan. More
Other Employees Tagged: Chris Duffy, Tyler Nuckelt
March 08, 2021
I had a great buying experience. I was able to test drive the model I was looking for and was given additional options for trim packages. Harry was very helpful and did an excellent job of answering my quest the model I was looking for and was given additional options for trim packages. Harry was very helpful and did an excellent job of answering my questions and making the entire process very positive. More