Harrison Faecher

I had the absolute best experience at Heritage VW Parkville. Konstantinos, Charles, Melissa and Harrison took great care of us. A very quick and efficient process and everyone was so knowledgeable! I Parkville. Konstantinos, Charles, Melissa and Harrison took great care of us. A very quick and efficient process and everyone was so knowledgeable! I’ll definitely be back! More

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Back in for my third consecutive brand new car. Thank you Melissa, Charles & Harrison for your hard work & getting it done. See yall in another 3/4 years ☺️ Thank you Melissa, Charles & Harrison for your hard work & getting it done. See yall in another 3/4 years ☺️ More

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Melissa was very friendly and patient with us and was a pleasure to work with! pleasure to work with! More

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Melissa was great to deal with and very knowledgeable about all the details of the vehicle. I would contact her for my next vehicle purchase no doubt about it. Actually all of the employees were very n about all the details of the vehicle. I would contact her for my next vehicle purchase no doubt about it. Actually all of the employees were very nice and made our purchase very pleasant. Much different then any other vehicle buying experiences I’ve had in the past. More

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The patience of all the staff and help is better than any dealership I have ever worked with. I definitely have found a dealership that I will continue to go to whenever I need a new vehicle. Thank you to Ch dealership I have ever worked with. I definitely have found a dealership that I will continue to go to whenever I need a new vehicle. Thank you to Charles, Naz, Harrison and Konstantine for all your patience and help. All of you made the purchasing experience so smooth and quick. More

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I received an email from a Manager after the sale congratulating me on my purchase. I responded with a few questions and 3 business days later I haven’t gotten a response. Follow up could be better. congratulating me on my purchase. I responded with a few questions and 3 business days later I haven’t gotten a response. Follow up could be better. More

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Very good experience working with the the team. Very cooperative staff, guided me very well in making decisions Very cooperative staff, guided me very well in making decisions More

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Just purchased a preowned Voltswagon Golf alltrack wagon perfect for all my outdoor ventures. My salesman Antonio Satchell was outstanding! Answered all my questions about the car. He went out of hi wagon perfect for all my outdoor ventures. My salesman Antonio Satchell was outstanding! Answered all my questions about the car. He went out of his way to make sure the car had Apple CarPlay also About the roof rails for my paddleboard’s. I can purchase them through the parts department. Noticed a small dent as well as a few scratches on the bumper the dealership would take care of that without any questions also a second key, free of charge. Highly recommend this dealer, experience was one of my best. I have bought 37 cars. Because of this experience I will have my car serviced at heritage Volkswagen Pikesville. I’m sure the experience in the service department will be the same. More

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Personal, professional, great service from everyone we worked with. The team made a normally painful process quick and easy. worked with. The team made a normally painful process quick and easy. More

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Corey was great to work with. Very approachable and not overbearing. He was knowledgeable and friendly. Would definitely buy a car from him in the future! overbearing. He was knowledgeable and friendly. Would definitely buy a car from him in the future! More

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