Harolyn Humphrey
Harolyn Humphrey at Dennis Eakin Kia
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Harolyn Humphrey

Service Consultant

Dennis Eakin Kia

5200 E. Central Texas Expressway
Killeen, TX 76543

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4.8
167 Reviews
4.8

167 Reviews

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167 Reviews of Harolyn Humphrey

November 19, 2024

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Employee Rating

Dennis Eakin Kia is the best dealership I’ve ever dealt with when dealing with a dealership. The owners and the employees treat their patrons with the utmost respect. I’ve always been seen as a person, a V More

by TINALXNDER
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Recommend Dealer
Yes

November 18, 2024

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Harolynn was amazing, one of the best service representatives we’ve ever worked with. She helped us with Lyft, and made the time go by while our car was being worked on. Only would think to come More

by kaylie.davidson
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Recommend Dealer
Yes

Other Employees Tagged: Holly Newberry

November 16, 2024

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None, no true communication. Service was a joke, dealership is unpleasant to visit, and several others can agree. More

by daliajeronimo
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Recommend Dealer
No
Nov 19, 2024

Dennis Eakin Kia responded

Thank you for sharing your feedback. We understand your experience at Dennis Eakin Kia was not satisfactory, and we appreciate you bringing this to our attention. Your thoughts are important to us as we strive to improve our service. If you'd like to discuss your experience further, please feel free to reach out. We value your input and hope for the opportunity to address your concerns. Sincerely, The Dennis Eakin Kia Team

November 13, 2024

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Very polite staff that treat you like family. Wonderful to work with always. Would recommend to anyone More

by guamgirl1980
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Recommend Dealer
Yes

November 12, 2024

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I always get great customer service and everyone is very friendly and keep you informed about your service your getting. More

by cmguzmanstylist47
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Recommend Dealer
Yes

Other Employees Tagged: Chris Curry

November 12, 2024

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Service agent was great and provided awesome customer service. Vehicle service was completed expediently. Amazing service from start to finish. More

by JGomez
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Recommend Dealer
Yes

November 11, 2024

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Awesome facilities. Excellent staff and managers. Harolyn is fantastic. Got my car into to service immediately, and the diagnostic report in 2 hours. My engine had faile More

by cassmith0527
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Recommend Dealer
Yes

November 11, 2024

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I don’t like the fact that you give me an option to do a maintenance package as I scheduled my appointment but then when someone picked my car up they were charged double . The 195,000 mile package cost me More

by michele.evans0102
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Terry Cameron

Nov 13, 2024

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We understand your concerns regarding the maintenance package and the unexpected charges. Your feedback is important, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly at Dennis Eakin Kia so we can address your specific situation and work towards a resolution. We value your business and hope to improve your experience moving forward. Sincerely, The Dennis Eakin Kia Team

November 10, 2024

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Great service, always gets the job done the first time. Would recommend to others for service. More

by mlashl12345
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Recommend Dealer
Yes

November 10, 2024

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Excellent service from the establismebt/Williard. Trying to write up to 15 words for then minimum! More

by jaisykim93
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Recommend Dealer
Yes
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