Harold Stone
Harold Stone at Ciocca Toyota of Williamsport
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Harold Stone

Service Manager

Ciocca Toyota of Williamsport

203 Lycoming Mall Dr
Muncy, PA 17756

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4.6
339 Reviews
4.6

339 Reviews

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339 Reviews of Harold Stone

December 22, 2024

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Customer service is very polite, and a nice waiting area, and very clean ,ur on top of the time it we are told More

by DJWELLER
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Recommend Dealer
Yes

December 21, 2024

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Excellent as always. No surprises. Vehicle taken in at scheduled time, work completed as planned. More

by grittle
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joelan May

December 21, 2024

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Everyone we dealt with was very nice and helpful. Always sent a video of everything they were doing in the shop and explained everything as they went. More

by Phyllis
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Recommend Dealer
Yes

December 19, 2024

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Clean professional I was happy with the work and what the time involved and doing the extra that I had asked that was not on the original appointment in a timely manner never drove a Toyota before but I enjo More

by billsavidge
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Recommend Dealer
Yes

December 15, 2024

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Their service is good. I would recommend. The only thing I don't like is they're always saying something else should be done. I get the sell and they aren't pushy. I More

by DELLIOTT486
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Recommend Dealer
Yes
Dec 20, 2024

Ciocca Toyota of Williamsport responded

Thank you for your honest feedback! We’re glad to hear you’re satisfied with the service and appreciate your recommendation. We understand your concerns about additional service suggestions and will work to ensure we clearly communicate what’s essential for your vehicle while respecting your trust and decision-making. Your input helps us improve, and we value your continued business!

December 15, 2024

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Good customer service. Work was done timely and at cost quoted. Dropped vehicle off and was able to go back at my convenience. More

by SUEWHEAL
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2024

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service and that the work was completed on time and as quoted. We always aim to make the process as convenient as possible, and we're happy it worked well for you. We appreciate your business and look forward to serving you again in the future!

Dec 20, 2024

Ciocca Toyota of Williamsport responded

Suewheal, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon!

December 14, 2024

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They did what I asked of them at the agreed to price! The runs great. More

by bill.knoch
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Recommend Dealer
Yes

Other Employees Tagged: Andrew

Dec 18, 2024

Ciocca Toyota of Williamsport responded

Thank you for your review! We're thrilled to hear that we met your expectations and that your vehicle is running great. We always strive to provide quality service at the agreed-upon price, and we're glad everything worked out for you. We appreciate your trust in us and look forward to helping you again in the future!

Dec 20, 2024

Ciocca Toyota of Williamsport responded

Bill, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

December 11, 2024

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Great service friendly staff and appointment kept on time Thanks very much Ciocca Toyota! A pleasure! More

by CHYBEAR7
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Recommend Dealer
Yes
Dec 20, 2024

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!

December 08, 2024

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Service coordinator made sure I was kept informed and knew when my car would be ready. More

by TOMBIKE44
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Recommend Dealer
Yes
Dec 09, 2024

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to share your positive experience. It's our goal to keep our customers informed and satisfied. Thank you for choosing Ciocca Toyota of Williamsport.

December 07, 2024

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Employee Rating

Service was very good and quick. Service writer was excellent and very friendly work performed was excellent Ok More

by STOMPKINS1940
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Service Time
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Recommend Dealer
Yes
Dec 09, 2024

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to share your positive experience. It's our goal to provide quick and efficient service. We'll be sure to share your kind words with our service writer. Thank you for choosing Ciocca Toyota of Williamsport.

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