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Harold Stone
Harold Stone at Ciocca Toyota of Williamsport
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Harold Stone

Service Manager

Ciocca Toyota of Williamsport

203 Lycoming Mall Dr
Muncy, PA 17756

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4.6
352 Reviews
4.6

352 Reviews

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352 Reviews of Harold Stone

January 27, 2025

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Employee Rating

Andrew Strange is great, but every time my car goes in for a simple job it turns into a disaster. More

by ZFORKER
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Recommend Dealer
No
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January 27, 2025

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Very accommodating and professional at time of service. I was not contacted when part came in. More

by dubandem
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Recommend Dealer
Yes
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January 24, 2025

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Quick service and pleasant service people. Helped me with information I needed. Thank you for your help. More

by DT00LEY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Strange

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January 22, 2025

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They are very cordial every time I go for service inform me of things that should be tended to if I so choose to do so More

by MYBOWER1775
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Holmes

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Jan 24, 2025

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We're so glad to hear that you've had positive experiences with our team and that we’ve been able to keep you informed about your vehicle’s needs. We truly appreciate your trust and look forward to continuing to provide you with great service!

January 20, 2025

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Courteous thorough professional knowledgeable kind comfortable walking free coffee snacks and water,nice chairs open spaces 🤤 More

by John Young
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Holmes

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Jan 24, 2025

Ciocca Toyota of Williamsport responded

Thank you for the awesome review, John! We're so glad to hear that you had a positive experience with us and enjoyed the comfortable environment. We strive to create a welcoming space with great service, and it’s wonderful to know you appreciated the little extras like the coffee, snacks, and water. We look forward to welcoming you back soon!

January 19, 2025

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Service department completed Oil change and State inspection. No issues found and wait time was acceptable. More

by gregorywilliams8
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Workmanship
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Recommend Dealer
Yes
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Jan 24, 2025

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, Gregory! Please let us know if we can do anything else to help!

January 18, 2025

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I am pleased with the service and customer care that I had with the service department. More

by P.DOAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We’re so glad to hear that you’re pleased with the service and customer care you received. We truly appreciate your trust in us and look forward to assisting you again in the future!

January 17, 2025

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Employee Rating

Exceptional service with a very short wait time. Staff did their best to accommodate my needs in a friendly and efficient manner More

by kpedwards10
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Workmanship
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Recommend Dealer
Yes
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Jan 24, 2025

Ciocca Toyota of Williamsport responded

Thank you for the great review! We're thrilled to hear that you had an exceptional experience with short wait times and that our staff was able to accommodate your needs in such a friendly and efficient way. We appreciate your feedback and look forward to serving you again!

January 16, 2025

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They accommodated all my needs with no issue, and were very prompt and courteous. Excellent service! More

by Lsimon40
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Strange

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Jan 24, 2025

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review! We're so happy to hear that your needs were met promptly and courteously. We strive to provide excellent service, and it’s great to know we delivered on that for you. We truly appreciate your feedback!

January 13, 2025

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Employee Rating

The deal was very friendly and interactive. He was helpful and informative without being overbearing. Thank you More

by KSHENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kory Eck

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Jan 13, 2025

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We’re glad to hear your experience was friendly, interactive, and informative without feeling pressured. Your satisfaction is our priority—thank you for choosing us!

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