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Harold Dean

Overview Reviews (151) Inventory (229)

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Harold Dean

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Harold Dean

Chevrolet Service Advisor

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

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4.8

151 Reviews

Overview Reviews (151) Inventory (229)

4.8

151 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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151 Reviews of Harold Dean

January 05, 2025

Dealership Rating

Employee Rating

Harold was great! I was fortunate enough to get in fast that day. They found the issue and got Me fixed and back on the road in just a few hours!! I was fortunate enough to get in fast that day. They found the issue and got Me fixed and back on the road in just a few hours!! More

by CANDACe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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December 28, 2024

Dealership Rating

Employee Rating

Didn’t have one of parts needed took2 days to get after several times still have not fixed issue with my information panel several times still have not fixed issue with my information panel More

by JANA548

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 31, 2024 -

Orr Chevrolet of Fort Smith responded

We are sorry to hear that the issue you are having still hasn't been fixed. Please know we do everything in our power to get your vehicle fixed in a timely fashion and we are sorry this has been an inconvenience. Thank you for letting us know about your experience, we will pass along this information to our management team.

December 25, 2024

Dealership Rating

Employee Rating

Service is top notch. Wouldn’t go anywhere else. Service and Sales staff take care of you Wouldn’t go anywhere else. Service and Sales staff take care of you More

by markschuman886

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mary McClain, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier , Eric Keddie

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Dec 26, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for the five star review! We are glad to hear you had an exceptional visit and look forward to working with you again in the future!

November 02, 2024

Dealership Rating

Employee Rating

What can I say? Everything was perfect and all the people are they were great individuals. Everything was perfect and all the people are they were great individuals. More

by phillip5515

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Don Corbit

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Nov 07, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for the kind words Phillip! We appreciate you taking the time to share a few words about our dealership! We look forward to working with you again in the future!

October 30, 2024

Dealership Rating

Employee Rating

Service was great,a nd i didn't have to wait too long. Customer service was very friendly. Customer service was very friendly. More

by DREA2004

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

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October 27, 2024

Dealership Rating

Employee Rating

I was taken care of quickly and Mr. Dean answered a couple of questions that I had about my truck. Dean answered a couple of questions that I had about my truck. More

by jsmith

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Woman cashier

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Oct 29, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to let us know how your visit went. We appreciate your business and look forward to working with you again in the future!

October 27, 2024

Dealership Rating

Employee Rating

I've always had a great experience with ORR. Thay are very easy to work with and courteous. Thay are very easy to work with and courteous. More

by alx7white

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ike Borges, Mary McClain, Don Corbit, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier, Joel Ferrier

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Oct 29, 2024 -

Orr Chevrolet of Fort Smith responded

We are so thankful for your kind words. We appreciate your business and look forward to continuing to earn your business in the future.

October 16, 2024

Dealership Rating

Employee Rating

The service guy was very professional. He did not make promise he could not keep. Truck was repaired in the time that was given to me. Excellent service. He did not make promise he could not keep. Truck was repaired in the time that was given to me. Excellent service. More

by stone898scso

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 17, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how your service visit went. We appreciate your business and look forward to working with you again in the future.

October 13, 2024

Dealership Rating

Employee Rating

Thanks so much. We were serviced very quickly. Everyone was so nice. Showed us a filter that needed changed. Nice! We were serviced very quickly. Everyone was so nice. Showed us a filter that needed changed. Nice! More

by SKYBLAZER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

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Oct 14, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you received quick and transparent service! Thank you for choosing us and we look forward to working with you again in the future!

October 12, 2024

Dealership Rating

Employee Rating

Nice people, always friendly. Clean customer lounge with water and coffee. Always keep you updated on the progress of your vehicle. Clean customer lounge with water and coffee. Always keep you updated on the progress of your vehicle. More

by IT Guy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary McClain , David Weyrick

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Oct 14, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and look forward to working with you again in the future!

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Harold Dean

Chevrolet Service Advisor

Orr Chevrolet of Fort Smith

151 Reviews of Harold Dean

Dealership Inventory (229 Vehicles)

Had a great experience?Spread the word.

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