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![Harold Dean at Orr Chevrolet of Fort Smith](https://cdn-user.dealerrater.com/images/dealer/111773/employees/0dfa22cd7f67.jpg)
Harold Dean
Chevrolet Service Advisor
Orr Chevrolet of Fort Smith
6500 Autopark Dr
Fort Smith, AR 72908
112 Reviews
Write a Review112 Reviews of Harold Dean
June 20, 2024
I always receive prompt, knowledgeable and friendly service. Their service center and sales department is always the bests! service. Their service center and sales department is always the bests! More
Other Employees Tagged: Mary McClain, Jason Isclaw
June 16, 2024
Outstanding service! The team efficiently handled my brakes, oil change, tire replacement, and rotation. Friendly staff and competitive prices. Highly recommend this car The team efficiently handled my brakes, oil change, tire replacement, and rotation. Friendly staff and competitive prices. Highly recommend this car dealership for maintenance needs! More
June 12, 2024
Least, efficient, convenient, and the work is done right… with no mess. Car wash afterwards to boot! with no mess. Car wash afterwards to boot! More
Other Employees Tagged: Mary McClain, Jason Isclaw
June 07, 2024
Wonderful experience look forward to them taking care of my service needs. They were very accommodating my service needs. They were very accommodating More
Other Employees Tagged: Mary McClain, Jason Isclaw
June 03, 2024
The service department at Orr is fantastic! Harold and the other members of his team listen and then do everything possible to figure out what the issue is. In the past I have had many differ Harold and the other members of his team listen and then do everything possible to figure out what the issue is. In the past I have had many different vehicles from Range Rovers to Mercedes, and the service department at Orr is second to none of them!! More
Other Employees Tagged: Don Corbit
May 18, 2024
The team at Orr is exceptional. This is our second vehicle we have purchased from them and have very much enjoyed the process! This is our second vehicle we have purchased from them and have very much enjoyed the process! More
Other Employees Tagged: Ike Borges, Mary McClain, Don Corbit, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier, Joel Ferrier
May 07, 2024
Several issues with tires, they wouldn't listen, and argumentative at points. End result is a bad alignment that they failed to see. Marking tire as have 5 on tread depth, when it was not. My wife went argumentative at points. End result is a bad alignment that they failed to see. Marking tire as have 5 on tread depth, when it was not. My wife went to talk to them about it. They told my wife it's a sports car "2021 camaro ss" and rear tires will wear more, which they do specifically drive tire, but this was a front passenger tire. I went and talked to them which is how I found out the tire was out of alignment. A week later got a knot on the side wall and was told there is zero on tread depth I told him it was out of alignment, but there is still tread on the inside of the tire. He insisted that it is bald and I was feeling wires. I didn't argue with him said ok, thank you, and left. We have the extra warranty on tires and rims, but because they don't want to do there job according to our records of service and there's this tire went from 5 tread depth to 0 in about 500 miles, which can't happen I also have pictures with dates and everything. Sadly I love chevy specifically camaros but will not buy another vehicle from this location. More
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