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Harold Dean
Harold Dean at Orr Chevrolet of Fort Smith
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Harold Dean

Chevrolet Service Advisor

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

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4.8
158 Reviews
4.8

158 Reviews

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158 Reviews of Harold Dean

March 01, 2025

Dealership Rating
Employee Rating

Very professional and fast very good customer service and very friendly staff will repeat again More

by PSERGENT
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Recommend Dealer
Yes

Other Employees Tagged: Lizzie Herd, Joel Ferrier

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February 25, 2025

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Employee Rating

I dropped my car off and Harold Dean took over. ...he was very friendly to me. More

by SHARRISON1
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Recommend Dealer
Yes
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February 24, 2025

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The people were on time and very efficient. Kept me up-to-date on everything. More

by randy_scott
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Recommend Dealer
Yes
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February 23, 2025

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The people were on time and very efficient. Kept me up-to-date on everything. More

by t.earnhart1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

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February 17, 2025

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Inefficient, preformed the wrong service instead of the recall work I was there for. Paperwork was mixed up and waited additional HOURS for the correct job to be done. More

by bettsnate82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mary McClain, Jason Isclaw

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Feb 17, 2025

Orr Chevrolet of Fort Smith responded

We are sad to hear that your visit to the dealership was less than satisfactory. We apologize for the inconvenience and we hope to have the opportunity to make it right in the future. Thank you for taking the time to let us know how we can improve.

February 15, 2025

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Employee Rating

Harold Dean is the best. He always gets my vehicle in and out service quickly More

by BRENDASMITH59
Recommend Dealer
Yes
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Feb 17, 2025

Orr Chevrolet of Fort Smith responded

We agree - Harold Dean IS THE BEST! We are lucky to have him as a part of our team! Thanks for the great review and we look forward to servicing your vehicle again in the future!

February 13, 2025

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by Edavw66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary McClain, Ed Flaherty, Jason Isclaw, Lizzie Herd

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Feb 17, 2025

Orr Chevrolet of Fort Smith responded

Thanks for the review!! :) We appreciate the four stars!

January 05, 2025

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Employee Rating

Harold was great! I was fortunate enough to get in fast that day. They found the issue and got Me fixed and back on the road in just a few hours!! More

by CANDACe
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 27, 2025

Orr Chevrolet of Fort Smith responded

Harold is the best and we are lucky to have him! Thanks for letting us know how your visit went with our service department. We hope to be your choice for dealership again in the future.

December 28, 2024

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Employee Rating

Didn’t have one of parts needed took2 days to get after several times still have not fixed issue with my information panel More

by JANA548
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2024

Orr Chevrolet of Fort Smith responded

We are sorry to hear that the issue you are having still hasn't been fixed. Please know we do everything in our power to get your vehicle fixed in a timely fashion and we are sorry this has been an inconvenience. Thank you for letting us know about your experience, we will pass along this information to our management team.

December 25, 2024

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Employee Rating

Service is top notch. Wouldn’t go anywhere else. Service and Sales staff take care of you More

by markschuman886
Recommend Dealer
Yes

Other Employees Tagged: Mary McClain, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier , Eric Keddie

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Dec 26, 2024

Orr Chevrolet of Fort Smith responded

Thank you for the five star review! We are glad to hear you had an exceptional visit and look forward to working with you again in the future!

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