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Harold Dean
Harold Dean at Orr Chevrolet of Fort Smith
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Harold Dean

Chevrolet Service Advisor

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

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4.8
150 Reviews
4.8

150 Reviews

Write a Review

150 Reviews of Harold Dean

December 28, 2024

Dealership Rating
Employee Rating

Didn’t have one of parts needed took2 days to get after several times still have not fixed issue with my information panel More

by JANA548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2024

Orr Chevrolet of Fort Smith responded

We are sorry to hear that the issue you are having still hasn't been fixed. Please know we do everything in our power to get your vehicle fixed in a timely fashion and we are sorry this has been an inconvenience. Thank you for letting us know about your experience, we will pass along this information to our management team.

December 25, 2024

Dealership Rating
Employee Rating

Service is top notch. Wouldn’t go anywhere else. Service and Sales staff take care of you More

by markschuman886
Recommend Dealer
Yes

Other Employees Tagged: Mary McClain, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier , Eric Keddie

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Dec 26, 2024

Orr Chevrolet of Fort Smith responded

Thank you for the five star review! We are glad to hear you had an exceptional visit and look forward to working with you again in the future!

November 02, 2024

Dealership Rating
Employee Rating

What can I say? Everything was perfect and all the people are they were great individuals. More

by phillip5515
Recommend Dealer
Yes

Other Employees Tagged: Don Corbit

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Nov 07, 2024

Orr Chevrolet of Fort Smith responded

Thank you so much for the kind words Phillip! We appreciate you taking the time to share a few words about our dealership! We look forward to working with you again in the future!

October 30, 2024

Dealership Rating
Employee Rating

Service was great,a nd i didn't have to wait too long. Customer service was very friendly. More

by DREA2004
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

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October 27, 2024

Dealership Rating
Employee Rating

I was taken care of quickly and Mr. Dean answered a couple of questions that I had about my truck. More

by jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Woman cashier

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Oct 29, 2024

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to let us know how your visit went. We appreciate your business and look forward to working with you again in the future!

October 27, 2024

Dealership Rating
Employee Rating

I've always had a great experience with ORR. Thay are very easy to work with and courteous. More

by alx7white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ike Borges, Mary McClain, Don Corbit, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier, Joel Ferrier

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Oct 29, 2024

Orr Chevrolet of Fort Smith responded

We are so thankful for your kind words. We appreciate your business and look forward to continuing to earn your business in the future.

October 16, 2024

Dealership Rating
Employee Rating

The service guy was very professional. He did not make promise he could not keep. Truck was repaired in the time that was given to me. Excellent service. More

by stone898scso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 17, 2024

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how your service visit went. We appreciate your business and look forward to working with you again in the future.

October 13, 2024

Dealership Rating
Employee Rating

Thanks so much. We were serviced very quickly. Everyone was so nice. Showed us a filter that needed changed. Nice! More

by SKYBLAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

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Oct 14, 2024

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you received quick and transparent service! Thank you for choosing us and we look forward to working with you again in the future!

October 12, 2024

Dealership Rating
Employee Rating

Nice people, always friendly. Clean customer lounge with water and coffee. Always keep you updated on the progress of your vehicle. More

by IT Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary McClain , David Weyrick

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Oct 14, 2024

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and look forward to working with you again in the future!

October 06, 2024

Dealership Rating
Employee Rating

Great service quick only thing I didn't like is when I used my gm credit card I got charged 3 % fee for using that card. Not even worth having the card More

by lesismore30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 07, 2024

Orr Chevrolet of Fort Smith responded

We are glad to hear that you had a quick service performed on your vehicle. Unfortunately, with the rising prices of supplies, parts, and fees associated with credit cards, we had to implement a surcharge fee on credit cards. We chose this route because it does still give the consumer the option to save if they pay with cash, debit card, or check. We appreciate your business and look forward to working with you again in the future.

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