

491 Reviews
Write a Review491 Reviews of Hanzel Fraguere
March 07, 2025
Great dealership. Would definitely recommend going there. Would go again to this dealership. Thank you Would definitely recommend going there. Would go again to this dealership. Thank you More
Other Employees Tagged: Robert Jefferson
March 05, 2025
The staff was very attentive to all my auto needs. Above and beyond customer service. Above and beyond customer service. More
Other Employees Tagged: Ryan Ozaki, Cyrus Banzil
March 04, 2025
I had a very pleasant experience here when I was helping my elderly mother get into a new-to-her car. Jonathan Martinez was a great salesman. He wasn’t pushy, he was patient, and he made my mom feel super c my elderly mother get into a new-to-her car. Jonathan Martinez was a great salesman. He wasn’t pushy, he was patient, and he made my mom feel super comfortable. He had another newer salesman shadowing him (sorry I don’t remember his name), and he was also super polite, and respectful. Even the manager who came over to talk numbers was pleasant. He wasn’t super pushy and didn’t get annoyed when we left to discuss, even though we came back. The three of them were awesome and I’m grateful my mom and I had such a good experience. More
Other Employees Tagged: Jonathan Martinez
February 23, 2025
Cyrus was exceptionally kind and knowledgeable. He knew a lot about the car and was very genuine and sincere. The same with Hansel. We had a great experience He was very nice, smart and We felt ve He knew a lot about the car and was very genuine and sincere. The same with Hansel. We had a great experience He was very nice, smart and We felt very comfortable with him More
Other Employees Tagged: Cyrus Banzil
February 19, 2025
Very helpful as and kept their word ey happy with my new car best experience ever with a desler car best experience ever with a desler More
Other Employees Tagged: Robert Jefferson, Cyrus Banzil, Steve Chang, Bryan Gonzalez, Harley Kim, Larry Dee, Carlos Buendia
February 17, 2025
Take us to the bank, help us return rental car. Very patient in the rainy day Very patient in the rainy day More
Other Employees Tagged: James Park
January 31, 2025
I came in for a service appointment. I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minut I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minutes I come to find that they haven't even touched my car and they told me that it takes at least 2 hours. This is ridiculous. I had a dentist appointment to go to and the dentist took only 45 minutes to clean my teeth. Check me in. Take care of everything. I can change my oil myself in 15 minutes. We're sitting there waiting for a car and I can see so many working there. Why can't you guys hire more technicians that does the actual work of changing the oil speed things up? My name is Tom and my phone number is is 626-757-9700. I hope this message gets out to the people who runs this place and changes are made. Thanks I like to add that the time prior when I came in for service I had an oil change and a checkup. Whoever service my car failed to put the cap back onto the coolant reservoir after about a month of driving around with the no cap on the coolant reservoir. All the coolant fluid came out and the reservoir was nearly empty. The car was making some odd sounds and was overheating. Luckily the cap was right next to it and didn't fall out and into the streets. I went to the Hyundai dealership near my house to buy a giant bottle of coolant and filled it up and recap the coolant reservoir. Very disappointing and a waste of time and also putting my family safety in danger and possibly destroying my car engine More
Other Employees Tagged: Mike Lee, Alen Zheng, Larry Dee, Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
January 31, 2025
My sales person Jr was great. Everyone treated me well and were very straight forward and easy to work with. Everyone treated me well and were very straight forward and easy to work with. More
Other Employees Tagged: Ryan Ozaki, Sonny Lam , Junior Gutierrez 5 stars
January 31, 2025
The entire crew were nice, knowledgeable and they made the car buying experience hassle free. I will recommend them to my family and friends. Thank you Robert, Ahmed, Sunny and Hanzel for your assistanc the car buying experience hassle free. I will recommend them to my family and friends. Thank you Robert, Ahmed, Sunny and Hanzel for your assistance. Samir Esmili More
Other Employees Tagged: Sonny Lam, Robert Jefferson , Hanzel

