Hans Gartner
Hans Gartner at Mercedes-Benz of Portland
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Hans Gartner

Service Technician

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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3.7
12 Reviews
3.7

12 Reviews

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12 Reviews of Hans Gartner

December 03, 2024

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Employee Rating

I hope to find an authorized Mercedes service center before my next service. I’m not likely to return after poor service two years in a row. More

by NOEMAIL_6669421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2024

Mercedes-Benz of Portland responded

It's disappointing to hear about your experience with our service, and we sincerely apologize for any inconvenience caused. We strive to provide top-notch care, so it's concerning that we've fallen short of expectations. If you're open to discussing this further or have any questions, please feel free to reach out. Thank you, Eric Trueblood - Service Manager - 503-228-8351

June 06, 2024

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Employee Rating

I took my car in she said she would need it till a certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complime More

by Kinseybud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 25, 2023

Dealership Rating
Employee Rating

Big shoutout to the folks at Mercedes-Benz of Portland! This place seriously rocks. You're not just the best in the Pacific NW, but you've set the bar sky-high for dealerships everywhere. The team over More

by Lovebenzforlife
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Aaron Avanzado, Andy Acevedo , Mark Tower, Mekonnen Wossene

Jun 26, 2023

Mercedes-Benz of Portland responded

Our team at Mercedes-Benz of Portland is thrilled to have your business! We appreciate your kind and thorough review, and thank you for your compliments. It is our pleasure to provide helpful, knowledgeable, and friendly service that lifts the hassle of visiting a dealership. Come again soon, friend. We will be ready for you with that same five-star service!

May 31, 2023

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Employee Rating

Excellent customer service. . will highly recommend The were prompt and did exceptional work on my car More

by nyamekye77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Araujo Suarez, Aaron Avanzado, Joseph Davis, Kyle Dike, Andy Acevedo , Daniel Demeulle, Arthur Dimalanta, Brandon Godbey, Pavlo Kovalik

Jun 01, 2023

Mercedes-Benz of Portland responded

Your willingness to recommend our team is highly appreciated, and we look forward to providing those you recommend with the same excellent care that we provided you. Until then, safe travels!

April 13, 2023

Dealership Rating
Employee Rating

Good service clean place Easy access traffic Helpful Coffee with snack like it Tv screen make busy. Thank you for your service. More

by maharjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mekonnen Wossene

Apr 28, 2023

Mercedes-Benz of Portland responded

Thank you for taking the time to list the aspects of your visit that you valued most! Our team appreciated having the opportunity to earn your business, and we hope to be seeing you back here at Mercedes-Benz of Portland for any future needs.

March 31, 2023

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Employee Rating

Great service department to work with. Always very honest and clear with any vehicle issues More

by MD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Araujo Suarez, Aaron Avanzado, Joseph Davis, Kyle Dike, Andy Acevedo , Daniel Demeulle, Arthur Dimalanta, Brandon Godbey, Pavlo Kovalik

Apr 03, 2023

Mercedes-Benz of Portland responded

Thank you for trusting our team at Mercedes-Benz of Portland to provide your vehicle with proper and quality care. As always, we are happy to have remained transparent, and look forward to working with you again in the future.

January 28, 2023

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Employee Rating

Excellent job very professional and very helpful to make my 450 GL flac fixed and all the maintenance More

by ORITZWOODCARPENTRYLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Araujo Suarez, Aaron Avanzado, Joseph Davis, Kyle Dike, Jesus Soria, Andy Acevedo , Daniel Demeulle, Arthur Dimalanta, Rod Soprito

Jan 31, 2023

Mercedes-Benz of Portland responded

Hello! Our service team is very thankful that you took the time to appreciate their efforts! Thank you so much for leaving such a kind review and for also trusting that your car will be in good hands over here at MINI of Ramsey! Until next time, we wish you safe travels!

July 29, 2022

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Employee Rating

Quick and efficient as always. My go to place for servicing my car. Well done. More

by GRLDLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachery Lee , Mo Abujamous, Ryan Power

Jul 30, 2022

Mercedes-Benz of Portland responded

We're so glad to receive your kind review. In order to deliver the best experience possible to all of our customers, we always try to set high standards for ourselves here at Mercedes-Benz of Portland. We appreciate you being our loyal customer and trusting our dealership with your automotive services.

July 11, 2022

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Employee Rating

The service is great but very expensive. Usually I try and go to a certified Mercedes mechanic not associated with a dealer because of the expense, but this time I had to use the dealer as More

by PWX99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Mercedes-Benz of Portland responded

Thank you for your honest feedback. While I'm sorry to learn you feel this way in regards to pricing, I'm pleased to see our team performed the necessary maintenance well. Should you have any questions, please feel free to reach out.

June 20, 2022

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Employee Rating

Really great service with welcoming hospitality. I enjoyed my experience greatly, highly recommend this service location. More

by Susie Ni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Mercedes-Benz of Portland responded

We strive to provide our customers with welcoming hospitality and great experiences here at Mercedes-Benz of Portland! We appreciate your recommendation of our Service Team and look forward to servicing your vehicle again.

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