Hans Ehrlich
Hans Ehrlich at Royal Moore Subaru
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Hans Ehrlich

Customer Experience Manager

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Hans Ehrlich

November 20, 2024

Dealership Rating
Employee Rating

Nan was great, as was the whole team with Adam and Hans. Very satisfied with the experience as a whole, and happy with my new 2024 Forester Wilderness! Thanks to the team! More

by kyle.worel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Gates, Nanliz Velasquez

November 19, 2024

Dealership Rating
Employee Rating

Exceptional Service and Effortless Leasing Experience I recently had the pleasure of leasing a new 2024 Subaru Impreza from Royal Moore Subaru, and I couldn’t be more satisfied with the ent More

by Barrak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 01, 2024

Dealership Rating
Employee Rating

Excellent customer service! I was greatly impressed with the service I received, and I appreciate that everyone tries their best to accommodate their clients and strive to provi More

by Jessica
Recommend Dealer
Yes

Other Employees Tagged: Jovanni Olague, Zach Krause

Nov 12, 2024

Royal Moore Subaru responded

Jessica, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!

October 27, 2024

Dealership Rating
Employee Rating

It was great experience and helpful information provided. I liked how they checked all the mandatory information. Happy to be part of Subaru family. More

by Pavan Nakirikanti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause, Zander Spears

Nov 02, 2024

Royal Moore Subaru responded

Pavan Nakirikanti, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!

October 24, 2024

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Good atmosphere and great people to deal with. A little slow but so are most dealers. All around a good experience More

by Classicautosports
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ammerman

October 19, 2024

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Employee Rating

Great services, find what we were looking for. I do not have much to say More

by yamel.olivas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Roberts, JD Dowell

Oct 23, 2024

Royal Moore Subaru responded

Yamel.olivas, thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership!

October 17, 2024

Dealership Rating
Employee Rating

Josh is a solid dude. This dealership is good. They get the job done in a timely manner. More

by Jose Ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Turkington, John Ammerman

Oct 23, 2024

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Jose Ruiz. Thank you and we hope to see you again! We want all our customers to feel this way when leaving our dealership!

October 11, 2024

Dealership Rating
Employee Rating

John took great care of us, above and beyond excellent service. Highly recommend the whole Royal team. More

by kidcalling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2024

Royal Moore Subaru responded

Kidcalling, thanks for your great review, and for giving our dealership such a high star rating! Thank you again for the great review!

Oct 19, 2024

kidcalling responded

Jury is still out on whither dealership will keep that rating - inept service department could have killed us by not tightening lug nuts, all but 1 on passenger front sheared off after 300 miles!!!! Service manager already argued with mechanic about need for new brake pads with new rotors - so... ya, you best reimberse those invoices QUICKLY and without fuss when they arrive!!!!

October 07, 2024

Dealership Rating
Employee Rating

Thank you for all your help! Nan was amazing to work with! Love my new car! More

by Mary A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nanliz Velasquez

Oct 13, 2024

Royal Moore Subaru responded

Mary A, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!

October 03, 2024

Dealership Rating
Employee Rating

Andrew was amazing and low key and has a great sense of humor. It was the best car buying experience I have ever had! More

by ryan.brisbois
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Roberts

Oct 13, 2024

Royal Moore Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!

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