Hans Batista Castro
Hans Batista Castro at Novak Motors NJ
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Hans Batista Castro

Finance Manager

Novak Motors NJ

1130 US-22
Lebanon, NJ 08833

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5.0
173 Reviews
5.0

173 Reviews

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173 Reviews of Hans Batista Castro

November 20, 2024

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Employee Rating

Was a pleasant experience all around they did everything we asked of them and were kind in the process More

by Fritz
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Amodei

Nov 21, 2024

Novak Motors NJ responded

Thank you for your kind words! We’re so glad to hear you had a pleasant experience and that our team could meet your needs. Your satisfaction means a lot to us!

November 15, 2024

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I cant speak highly enough about my experience with Joel and the folks at Novak Motors. We walked in off the street and happened to get Joel as our salesman. He was very honest and forthright and very knowl More

by Jta037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Lambert, Rick Domenichetti

Nov 16, 2024

Novak Motors NJ responded

Thank you for sharing your feedback! We're so glad to hear that your experience at Novak Motors was smooth and straightforward. Joel, Hans & our GM Rick take pride in providing clear and honest service, so it’s wonderful to know they made the process enjoyable for you. We appreciate your trust in us and hope you enjoy your new vehicle! Thank you for the referrals to family & friends, too!

November 11, 2024

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Purchasing a vehicle from Novak Motors was a very straightforward process! Joel and Hans were pleasant to work with and upfront about the information I needed to know. More

by Clara S.
Recommend Dealer
Yes

Other Employees Tagged: Joel Lambert

Nov 11, 2024

Novak Motors NJ responded

Thank you for sharing your feedback! We're so glad to hear that your experience at Novak Motors was smooth and straightforward. Joel and Hans take pride in providing clear and honest service, so it’s wonderful to know they made the process enjoyable for you. We appreciate your trust in us and hope you enjoy your new vehicle!

November 10, 2024

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Had a wonderful experience with the whole team at Novak. No run around, honest and superior customer service. More

by V.lombardo47
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Recommend Dealer
Yes
Nov 11, 2024

Novak Motors NJ responded

Thank you so much for sharing your experience! We're delighted to hear that our team provided you with honest and top-notch customer service without any hassle. We strive to make every visit straightforward and enjoyable, so it's wonderful to know we succeeded. We appreciate your trust in us and look forward to helping you again in the future!

November 03, 2024

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This was the second truck purchased from Novak. They have a nice selection of vehicles and they are great to work with. Exceptional service from start to finish of the car buying process. More

by Jenmagnus628
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joel Lambert

Nov 11, 2024

Novak Motors NJ responded

Thank you for choosing Novak again for your truck purchase! We're thrilled to hear that our selection and service met your expectations. Providing a smooth and enjoyable car-buying experience is always our goal, so we're glad to know you had another great experience with us. We look forward to working with you again in the future—enjoy your new truck!

October 27, 2024

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Best place ever ! !! Second Jeep purchase here and and the staff are top of the line !!!! More

by Williamhinrichs
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joel Lambert, Rick Domenichetti

Oct 28, 2024

Novak Motors NJ responded

Thank you for once again choosing us! We're thrilled you were the person for that incredible customized Gladiator! Enjoy the camping and off-roading experinces that vehicle is goig to give you. We want pictures!!!

October 17, 2024

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Joel is great! And all the staff we dealt with were too. Everyone made the car buying experience easy. More

by jplangston33
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Recommend Dealer
Yes

Other Employees Tagged: Joel Lambert, Rick Domenichetti , Jackie - Five stars

Oct 21, 2024

Novak Motors NJ responded

Thank you for your feedback! We're thrilled to hear that Joel and the entire staff made your car buying experience smooth and enjoyable. We strive to provide excellent service, and it's great to know that we could make the process easy for you. Enjoy your new car, and we hope to see you again in the future!

October 14, 2024

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Absolute pleasure to deal with them. Smoothest experience we ever had in dealing with a dealership. Joel was great and the whole staff was very friendly. More

by Jmunoz8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Lambert

Oct 14, 2024

Novak Motors NJ responded

Thank you for your wonderful feedback! We're delighted to hear that your experience was so smooth and that Joel, along with the rest of our team, made such a positive impression. It's our goal to provide friendly, hassle-free service, and we're so glad we could deliver that for you. We truly appreciate your kind words and look forward to serving you again in the future!

October 14, 2024

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Franco and Hans were the most help I’ve ever had at a car dealership. They were knowledgeable, professional, personable, and assisted/went out of their way to get me into the right vehicle in a more timely m More

by heather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco Cerullo

Oct 14, 2024

Novak Motors NJ responded

Thank you for choosing Novak again to find your vehicle, and thank you for the great review! We are proud of our team amd always strive top make sure everyone has a 5 star experience here! Enjoy that great Sahara!

October 09, 2024

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5 stars without a doubt. I called 2 minutes after the dealership opened on a Saturday and Joel picked up immediately. I purchased a Ram 1500 Laramie with Joel's assistance, t More

by Frank.P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Lambert

Oct 10, 2024

Novak Motors NJ responded

Thank you so much for the 5-star review! We’re thrilled to hear that Joel was able to assist you so promptly and that your purchase of the Ram 1500 Laramie went smoothly. We’re also glad Hans made the financing process straightforward and easy for you. Your feedback regarding the space in the finance office is appreciated, and we’ll certainly take it into consideration for future improvements. We strive to create the best possible experience for all of our customers, and your input helps us get there. Thanks again for choosing us, and enjoy your new truck!

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