Hannah Goines | Page 8

After careful consideration I would like to give them a better rating. Matthew helped finding me the right car. better rating. Matthew helped finding me the right car. More

Print

You guys sell lemons that are unsafe to drive, you rush people into financing and are incredibly dishonest. I bought a car, made it to the interstate and then had to have it towed home. Tried to contact th people into financing and are incredibly dishonest. I bought a car, made it to the interstate and then had to have it towed home. Tried to contact the dealer for help and got nowhere and still haven’t heard from them. I will never buy another car from Phil long and won’t refer anyone else to either More

by lebost3 Verified Customer Verified Customer

Print

Straightforward, honest, professional and compassionate. Take time to get to know you, and really listen to what you’re looking for. Take time to get to know you, and really listen to what you’re looking for. More

by kir.nelson9 Verified Customer Verified Customer

Print

Great on having the car we wanted on site. Great on sales. Why did it take 6 hrs to get out of there? Yikes! The car depreciated twice while we waited! Oi! Great on sales. Why did it take 6 hrs to get out of there? Yikes! The car depreciated twice while we waited! Oi! More

by MTJIMZ Verified Customer Verified Customer

Print

Great dealership been going here for years. I really loved the personalized service I received from Andrea and the rest of the team. I really loved the personalized service I received from Andrea and the rest of the team. More

by Bear Verified Customer Verified Customer

Print

This dealership I have nothing but the best things to say about them. They are always super welcoming, they made the process of buying a car so easy. Steve and Paoe helped to get me a great deal on the car a about them. They are always super welcoming, they made the process of buying a car so easy. Steve and Paoe helped to get me a great deal on the car and Hannah helped me with the financing, really explaining the benefits of all the add ons and helping me get an extended all around warranty. Honorable mention to Kevin as he wasn’t actively in my deal but he is also super friendly and awesome to talk to. All I can say if you’re in great hands coming here! More

by isabellaroberts1221 Verified Customer Verified Customer

Print

Very very customer orientated always willing to be of assistance very knowledgeable make the customer comfortable and at ease with the experience. assistance very knowledgeable make the customer comfortable and at ease with the experience. More

by Jeff kaschnigg Verified Customer Verified Customer

Print

Our sales guy Paoe, was outstanding, as was everyone else. Knowledgeable. Kind. And no pressure. else. Knowledgeable. Kind. And no pressure. More

by Warren Epstein Verified Customer Verified Customer

Print

Entire puchase was a painful process. Required features were not installed prior to vehicle delivery. Vehicle came from another dealer and was not fully inspected or prepped prior to deli Required features were not installed prior to vehicle delivery. Vehicle came from another dealer and was not fully inspected or prepped prior to delivery. Required paperwork and contracts were given to us piecemeal, out of any logical order, and in a complete mess. Took me 2 hours at home to sort and collate warranty documents and contract paperwork. Dealership did not install/supply required services. WE had to point out the lack of purchased Pulse Brakes and Secure Mark sevices. My wife and I had to make four separate 50 mile round trips from Monument to get all features installed and accessories delivered. Dealer made everything right in the end but we certainly did not enjoy the experience. If I had it to do over, I would have purchased from another dealer in Denver. By the way, I realize there was construction ongoing but, parking at Phil Long Motor City is a dangerous and often frightening adventure. This is the 3rd Hyundai we have owned. Our last Santa Fe was purchased at Watermark Hyundai in Marion Il. I can’t say enough about the prioessionalism of the Illinos dealer or how much we have enjoyed our previous Hyundai vehicles purchases/experiences. Wish this purchase could have been half as good. On a brighter note, we love our new Tucson Hybrid. More

by mario.diprimo Verified Customer Verified Customer

Print

This is a classic bait-and-switch dealership trying to take advantage of people. DO NOT GO HERE. I regret having leased my car through here, but I was in a time crunch as my lease was coming to an end and take advantage of people. DO NOT GO HERE. I regret having leased my car through here, but I was in a time crunch as my lease was coming to an end and I previously had no issues with Hyundai or any other Hyundai dealer (I have leased a Hyundai for the last 6 years). This dealer acts in bad faith, and I should have went elsewhere after having to leave the first time. For a dealer that prides themselves on customer service, they do not have your best interest at heart - only their pocketbook. The salesperson also told me that he does not make commission on his car sales, but only on the surveys - a complete lie! What is the point of saying that except to guilt you into leaving a good survey review? Clearly that is their corporate push so they get incentives from Hyundai corporate. Again, that is a bad faith move. There's a reason people have taken the time to share their negative experiences here - this dealer takes no action to write the wrongs that have been done (publicly responding to people's negative reviews and saying they will do something is as far as it goes). Do your research and lease/buy a car elsewhere. More

Print