76 Reviews
Write a Review76 Reviews of Hank Ung
January 20, 2024
My experience buying a car at Woburn Toyota was great. This was my first time buying a car and Raphael T helped ease my anxiety and he answered all of my questions in a professional manner. 5/5 This was my first time buying a car and Raphael T helped ease my anxiety and he answered all of my questions in a professional manner. 5/5 More
Other Employees Tagged: Raphael Teixeira
June 30, 2023
No communication, month later after sale- no title. Can’t drive new car 4th of July weekend. Contacted Sergio, Gavin Russo, Hank Ung. You have to call and call again and again to get anyone. They will Can’t drive new car 4th of July weekend. Contacted Sergio, Gavin Russo, Hank Ung. You have to call and call again and again to get anyone. They will never proactively follow up or call you. Paid over 50k for this vehicle. And a month later it’s not registered. Every week more excuses. Outright liars, never checked the title, have no details on the vehicle and no help. Now we are arguing over getting me a lease vehicle I can drive this weekend instead. Don’t believe anything they say to you unless it is in front of you and In Writing. Take your money and business and questions to a more reputable dealership. Avoid this place. More
Other Employees Tagged: Sergio
February 18, 2023
Samantha Clark has to be the best, most likable, most helpful (and very knowledgeable) car salesperson we have ever dealt with over a LONG period of buying automobiles, and we are sending our son, who wi helpful (and very knowledgeable) car salesperson we have ever dealt with over a LONG period of buying automobiles, and we are sending our son, who will be graduating from college in June, straight to Woburn Toyota to buy his first car from her. Thank you, Samantha, for all of your help! More
December 30, 2021
Hank was very polite and fascinated at his job. He make us feel comfortable understanding the process of leasing a car. He made our paper work so easy and we get out quickly. us feel comfortable understanding the process of leasing a car. He made our paper work so easy and we get out quickly. More
November 06, 2019
Fullfilling Experience Nice atmosphere. My salesman Alex Therrien was knowledgeable and professional throughout the transaction. I will recommend this dealership to my frien Nice atmosphere. My salesman Alex Therrien was knowledgeable and professional throughout the transaction. I will recommend this dealership to my friends. I'll be back. More
Other Employees Tagged: Alex Therrien, Bobby in Delivery.
October 20, 2019
Great team of professionals From the time we entered the showroom we were met with top notch service. Our salesman Julio Bencid was warm and friendly and very knowledgeable about From the time we entered the showroom we were met with top notch service. Our salesman Julio Bencid was warm and friendly and very knowledgeable about the Toyota cars and options. He wasn’t pushy and gave us a genuine feeling that he would do everything he could to get us the best price and trade in price for our trade in. Julio worked with Mr Moraites and we came up with a deal that was fair to us and the dealership. They got us a couple of rebates and discounts that made the deal even sweeter. Picking up the car was just as impressive. Scott Hoffman was phenomenal in guiding us through our new car service appointment website, and the guys who work with him were fantastic. Mr Ung was very nice and made the paperwork side of the deal a breeze. Woburn Toyota is a top notch outfit and we look forward to having them take care of our cars maintenance. More
Other Employees Tagged: Scott Hoffman, John Moraites, Julio Rivera
August 18, 2019
Amazing experience leasing a new car! Woburn Toyota is hands down the place to go. Wether you are buying or having you vehicle serviced you get great customer service all around. Woburn To Woburn Toyota is hands down the place to go. Wether you are buying or having you vehicle serviced you get great customer service all around. Woburn Toyota has an amazing staff and Hany is hands down the best salesman ever, he was respectful and professional and extremely helpful! I purchased a 2015 Jeep Wrangler from Hany 3 months ago and now I just leased my 2019 RAV4 XLE. The experience is wonderful and smooth. The sales manager I got to work with was very efficient and very friendly. They matched a price that I can afford and work with. Very happy with everything and cannot wait to take delivery. More
Other Employees Tagged: Hany Fares , Donna Armstrong, Ray Beasley, Destiny Lane
August 07, 2019
Awesome! Cj was terrific He was very helpful in selling the car and also making sure that my car was turned in and my new plates were put one Cj was terrific He was very helpful in selling the car and also making sure that my car was turned in and my new plates were put one More
Other Employees Tagged: CJ Gagnon
August 01, 2019
Pre-Owned 2017 RAV$ Hybrid These guys are the best! I've been using Woburn Toyota to service my Camry Hybrid for years, but I listened to my friends and went elsewhere when I w These guys are the best! I've been using Woburn Toyota to service my Camry Hybrid for years, but I listened to my friends and went elsewhere when I was shopping for a newer vehicle -- big mistake! I was treated very poorly, ended up walking out and delaying my purchase for months. I should have come straight to Woburn in the first place -- everyone I spoke to was eager to help me get what I wanted quickly and at a great price. I don't plan to ever shop anywhere else again! More
Other Employees Tagged: Scott Hoffman