Hank Ung
Hank Ung at Woburn Toyota
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Hank Ung

Finance Manager

Woburn Toyota

394 Washington St
Woburn, MA 01801

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76 Reviews
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76 Reviews

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76 Reviews of Hank Ung

January 20, 2024

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Employee Rating

My experience buying a car at Woburn Toyota was great. This was my first time buying a car and Raphael T helped ease my anxiety and he answered all of my questions in a professional manner. 5/5 More

by RDJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raphael Teixeira

Jan 21, 2024

Woburn Toyota responded

Thanks for sharing your thoughts about your experience with Woburn Toyota. We appreciate your business and hope to see you again soon!

June 30, 2023

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Employee Rating

No communication, month later after sale- no title. Can’t drive new car 4th of July weekend. Contacted Sergio, Gavin Russo, Hank Ung. You have to call and call again and again to get anyone. They will More

by Don’t buy at woburn Toyota.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sergio

Jul 06, 2023

Woburn Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 18, 2023

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Samantha Clark has to be the best, most likable, most helpful (and very knowledgeable) car salesperson we have ever dealt with over a LONG period of buying automobiles, and we are sending our son, who wi More

by jmichaeldonovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2023

Woburn Toyota responded

J. Michael, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Samantha can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 30, 2021

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Employee Rating

Hank was very polite and fascinated at his job. He make us feel comfortable understanding the process of leasing a car. He made our paper work so easy and we get out quickly. More

by Nyankiir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Woburn Toyota responded

Thank you for your review and kind words for Hank! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Woburn Toyota.

November 30, 2021

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Employee Rating

Great and fast service! Thankful for Hank and Barry for all their help and how easy they made the car buying process! More

by nc98
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Caine

Dec 01, 2021

Woburn Toyota responded

It's fantastic to hear that Hank and Barry provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Woburn Toyota!

November 06, 2019

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Employee Rating

Fullfilling Experience Nice atmosphere. My salesman Alex Therrien was knowledgeable and professional throughout the transaction. I will recommend this dealership to my frien More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Therrien, Bobby in Delivery.

Nov 06, 2019

Woburn Toyota responded

Thank you for the great review, Jim! It was our pleasure to work with you, and We look forward to taking care of any of your auto needs in the future.

October 20, 2019

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Employee Rating

Great team of professionals From the time we entered the showroom we were met with top notch service. Our salesman Julio Bencid was warm and friendly and very knowledgeable about More

by Angela and Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Hoffman, John Moraites, Julio Rivera

Oct 20, 2019

Woburn Toyota responded

Thank you for giving us the chance to meet your needs and, hopefully, earn your future business. Congratulations on your new vehicle. Be sure to let us know if you have any future questions or needs. We would be glad to help. Have a wonderful day.

August 18, 2019

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Employee Rating

Amazing experience leasing a new car! Woburn Toyota is hands down the place to go. Wether you are buying or having you vehicle serviced you get great customer service all around. Woburn To More

by Shannon B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hany Fares , Donna Armstrong, Ray Beasley, Destiny Lane

Aug 19, 2019

Woburn Toyota responded

Thank you for sharing your experience. We are thrilled to hear that you had such a pleasant experience with our team! Come back and see us anytime.

August 07, 2019

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Employee Rating

Awesome! Cj was terrific He was very helpful in selling the car and also making sure that my car was turned in and my new plates were put one More

by Tmccarron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CJ Gagnon

Aug 08, 2019

Woburn Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new vehicle and look forward to seeing you again!

August 01, 2019

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Employee Rating

Pre-Owned 2017 RAV$ Hybrid These guys are the best! I've been using Woburn Toyota to service my Camry Hybrid for years, but I listened to my friends and went elsewhere when I w More

by Liz in Melrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Hoffman

Aug 02, 2019

Woburn Toyota responded

Hey Liz, Thank you so much for the great review! We are so happy to have helped you with your vehicle services. It was a pleasure working with you. We hope to see you in the future.

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