19 Reviews of Hank Gaylor
April 10, 2024
I went into Classic Chevy the end of 2023 ready to order and purchase a new 2024 Chevrolet Blazer Premier. The salesman that I meet there was putting a Christmas Ribbon on a new car that he had sold and ask and purchase a new 2024 Chevrolet Blazer Premier. The salesman that I meet there was putting a Christmas Ribbon on a new car that he had sold and ask my girlfriend and I to wait in the lounge area and he would come back and get us. After more than a half hour, we went back up to his desk and he was walking up with new potential customers that he was trying to sell a car to. He completely forgot about us making us feel like a complete xxx for being there. I gave him both my cell phone number and E-Mail and asked him to please let me know information regarding the Towing Package. He never bothered ever contacting me. So after 2 weeks, I called and asked to speak to a Sales Manager and spoke with Mr. Hank Gaylor. Hank was very happy to work with me and order this new Blazer Premier. Since Hank could not take credit for the sales, he turned it over to Mr. Frank Rebolloso, who allowed me to test drive my new car and show me all of the functionally of my new purchase. I give both Hank and Frank 5 Stars. More
July 08, 2023
Alex is our guy! He is amazing customer service.we recommend him always! He's great He is amazing customer service.we recommend him always! He's great More
Other Employees Tagged: Joni Aviles, Richie Lopez, Alan Garza, Courtney Dickerson, Marca Vandergriff, Jesse Rodriguez
June 27, 2023
This dealership is a disaster to deal with. The sales person was rude, pushy and couldn't provide accurate information. Financing was upset because I wanted to use my credit union instead of th The sales person was rude, pushy and couldn't provide accurate information. Financing was upset because I wanted to use my credit union instead of their financing options and tried to push me to accept a higher interest rate. After numerous issues being brought up to their sales manager Hank, we came to a deal, then he text me back saying the vehicle was no longer available, after promising to hold it for me to get my financing information back from my credit union - all within 10 minutes. Buying a car is stressful enough, but then to work with a dealership like this made it even worse. Save yourself the headache and problems - find a different dealership! More
Other Employees Tagged: Frank Rebolloso, Roger Langley
June 19, 2023
Great experience. 2nd vehicle we purchased from Classic. Doug brought my Tahoe to me as the detailing wasn't quite finished when we .went the first time. Love my n 2nd vehicle we purchased from Classic. Doug brought my Tahoe to me as the detailing wasn't quite finished when we .went the first time. Love my new truck! Thanks to all who participated in the sale. More
Other Employees Tagged: Doug Swinney
June 18, 2023
Every step of the way I was cared for. Everyone was patient and considerate, and they always are! This is at least our fourth vehicle purchased from Classic Chevrolet and there’s another o Everyone was patient and considerate, and they always are! This is at least our fourth vehicle purchased from Classic Chevrolet and there’s another one on order! Thank you all! More
Other Employees Tagged: Ken Knezek
June 15, 2023
This was not the first purchase or will it be the last - ALWAYS GREAT SERVICE! ALWAYS GREAT SERVICE! More
Other Employees Tagged: Doug Swinney
June 07, 2023
Juan was helpful & great! Very patient! Thank you! You’re doing great! Keep it up! Very patient! Thank you! You’re doing great! Keep it up! More
Other Employees Tagged: Juan Castaneda, Richie Lopez
June 01, 2023
Excellent customer service! Very pleased with my experience and everyone's willingness to help. Will always highly recommend referrals to the Classic Chevrolet Team! Very pleased with my experience and everyone's willingness to help. Will always highly recommend referrals to the Classic Chevrolet Team! More
Other Employees Tagged: Alex Rivera, Ryan Palmour, Roger Langley, Trevor Johnson
May 31, 2023
Our salesman was the best that I have had dealings with in long time, very professional, and I appreciate his knowledge and all of his help. in long time, very professional, and I appreciate his knowledge and all of his help. More
Other Employees Tagged: Andy Garza
May 30, 2023
Awesome experience with a great team! Will happily recommend them to friends and family for future purchases. Will happily recommend them to friends and family for future purchases. More
Other Employees Tagged: Juan Castaneda