Haliey Smith
Haliey Smith at Laird Noller Ford of Lawrence
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Haliey Smith

Service Advisor

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.3
159 Reviews
4.3

159 Reviews

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159 Reviews of Haliey Smith

April 21, 2025

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Employee Rating

These guys took care of a problem for me at no charge, that would have cost me hundreds of dollars at my local dealership. More

by dunton.m
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Proctor

April 20, 2025

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Courteous and quick! My car was kept clean during service and service was very efficient. More

by grmaof3
Service Price Transparency
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Recommend Dealer
Yes

April 16, 2025

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I recently purchased a vehicle and had the pleasure of working with Ashton at Noller. From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. Ashton was knowledgea More

by Jordancollie
Sales Price Transparency
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Recommend Dealer
Yes
Apr 19, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your kind words! We're thrilled to hear that Ashton made your experience so positive. His commitment to providing a smooth, stress-free, and transparent process is exactly what we strive for, and we're happy it showed. We’ll be sure to pass along your feedback to him. If you ever need anything else, don’t hesitate to reach out. Enjoy your new vehicle, and we truly appreciate your recommendation!

April 14, 2025

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Had a very good experience with the service dept. Took my Ranger in for an oil change, they had it in and out and did good work More

by edulin98
Recommend Dealer
Yes

April 04, 2025

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Staff friendly. Space clean. Lounge area clean and enjoyed the snacks. Work done on time. More

by robrie4
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2025

Laird Noller Ford of Lawrence responded

Thanks for the kind words! We’re glad you enjoyed the space and service. We’ll keep the snacks ready for next time!

April 03, 2025

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The technicians are extremely knowledgeable and true assets to a phenomenal experience, they emboldened my confidence in automotive repair, done right the first time. More

by JOE.C.KIT
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Recommend Dealer
Yes
Apr 07, 2025

Laird Noller Ford of Lawrence responded

Thank you for the fantastic feedback! We're proud of our technicians and glad they earned your confidence. We'll be here anytime you need us!

March 29, 2025

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Employee Rating

The lady that checked us in to get the truck looked at assumed that we put stop leak in our ac unit and then the ac guy would not look at our ac and just told us that we needed a whole new unit. We took i More

by bodie V
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Recommend Dealer
No
Apr 07, 2025

Laird Noller Ford of Lawrence responded

We apologize for the miscommunication. Our advisor was under the impression that he was directly told that top leak was used. Our machines are not compatible.

March 27, 2025

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Laird Noller's service people are all excellent. I have rarely taken my 2014 F150 King Ranch to a dealer, but when I needed a new motor/engine, there was no better place to go. The new engine deve More

by D.Lee.O
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katlyn

Mar 28, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for taking the time to leave such an excellent review. We are very glad you had such a great experience and look forward to assisting you in the future!

March 25, 2025

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Everyone was friendly and did their part. Work was completed on schedule and checkout was efficient. More

by aabel0
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Recommend Dealer
Yes
Mar 28, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for taking the time to leave such an excellent review. We are very glad you had such a great experience and look forward to assisting you in the future!

March 25, 2025

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Employee Rating

Had an appointment at 9. Was told that's not when the repairs start. And that it could take all day as it was Friday, mind you I setup the appointment 2 weeks beforehand. Was More

by SOWERS.122
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 28, 2025

Laird Noller Ford of Lawrence responded

We are sorry to hear we didn’t fully meet your expectations. If we can be of further assistance please reach out to us at customerconcerns@lairdnoller.com thank you

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