Haley Valila

I found everyone that I was in contact with , very friendly, understanding and very knowledgeable of their job! friendly, understanding and very knowledgeable of their job! More

by BOYEROFOCALA Verified Customer Verified Customer

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In the past 34 months my family have purchased 5 new cars from Jenkins. Even though there were a few bumps along the way, we will continue to do business with Jenkins. The main issues we have is it taking 4- from Jenkins. Even though there were a few bumps along the way, we will continue to do business with Jenkins. The main issues we have is it taking 4-5 hours to complete a deal and even when you have a scheduled appointment for maintenance it takes 2-4 hours to get your car back. More

by T_TIPTON2058 Verified Customer Verified Customer

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When I go in and know what car I want and the financing is approved, I should not take an additonal 4 hours to have everything done. When having routine maintenance done, it should not take 3 hours to do is approved, I should not take an additonal 4 hours to have everything done. When having routine maintenance done, it should not take 3 hours to do an oil change and multipoint inspection. More

by CATHERINETIPTON Verified Customer Verified Customer

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I like working with Carl and his wife. They are helpful and listen to what I say They are helpful and listen to what I say More

by TBARNIEB Verified Customer Verified Customer

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Excellent communication. Fast and easy financing. Courteous and knowledgeable staff. No long wait and they put me in a top of the line vehicle. Fast and easy financing. Courteous and knowledgeable staff. No long wait and they put me in a top of the line vehicle. More

by JOHNSONDR26 Verified Customer Verified Customer

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The entire team was fabulous! Michael is patient, knowledgeable and professional. He made the experience of buying a vehicle exciting, not stressful. The Team worked really well t Michael is patient, knowledgeable and professional. He made the experience of buying a vehicle exciting, not stressful. The Team worked really well together- such a great vibe from the moment I walked in the door. I appreciate everyone there for assisting me with my new Santa Fe- I ABSOLUTELY LOVE IT!! Couldn’t be happier:) More

by STEPHBABCOCK4 Verified Customer Verified Customer

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This is the second Tucson I have bought at Jenkin’s and service this time was fast and efficient. They met all my needs and wants in my new vehicle. Your dealership is doing a great job! Keep it up! service this time was fast and efficient. They met all my needs and wants in my new vehicle. Your dealership is doing a great job! Keep it up! More

by SUSIVROMAN Verified Customer Verified Customer

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Friendly service and we were able to get what we wanted without pressure and it didn’t take all day without pressure and it didn’t take all day More

by SHERRIKING65 Verified Customer Verified Customer

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We found what we wanted online. Used the chat and were answered immediately with a call from Sergey and made an an appointment for 1 1/2 hours later same day.. When we arrived and h Used the chat and were answered immediately with a call from Sergey and made an an appointment for 1 1/2 hours later same day.. When we arrived and he was still busy, he walked us to another salesman. Our experience was a very pleasant one. More

by PLUNZ Verified Customer Verified Customer

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So far we are happy with the Hyundai that we bought. Not so happy with the sales process. We feel that the sales dept. was very pushy. I told Nelson many times that we were not ready to buy a car that d Not so happy with the sales process. We feel that the sales dept. was very pushy. I told Nelson many times that we were not ready to buy a car that day. He just was not listening to me and kept going back to his mgr. to try to get a better price on our trade. He just kept asking me "you like the car, don't you?" There is more to it than that. I also asked Nelson Carrero for the MSRP window sticker because we never got one for our brand new car. He said they tore it in taking it off the car. He said he would try to get one, but I never received it. So I did get one myself, but I had to pay for it. We needed to know what options are on the car. I understand that sales job is to make a sale. But they also have to listen to what their customers are telling them. Otherwise they will not have a happy customer. That's basically where we are at. More

by KAKELLER327 Verified Customer Verified Customer

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