Haley Brackett
Haley Brackett at Ford of Galesburg
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Haley Brackett

Service and Sales Liaison

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

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4.8
86 Reviews

Hello, I'm Haley, an experienced and dedicated Customer Care Liaison with a passion for providing exceptional support and fostering positive relationships between customers and businesses. My role involves actively listening to customer inquiries, addressing concerns, and finding effective solutions to meet their needs. I pride myself on my ability to empathize with customers while maintaining a professional demeanor. Through my strong attention to detail and commitment to continuous improvement, I contribute to enhancing customer satisfaction and loyalty. My goal is to ensure every customer interaction is positive and productive, fostering strong relationships between clients and businesses.

Dealership Experience

1 yr, 4 mos

Industry Experience

1 yr, 4 mos

Languages Spoken

English English

4.8

86 Reviews

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86 Reviews of Haley Brackett

November 14, 2024

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First time dealing with this dealership. Very pleased with everyone that I was in contact with. More

by Sundance62750
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Recommend Dealer
Yes

November 09, 2024

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Everyone at Ford of Galesburg were so friendly and welcoming. Work was done very fast. More

by kathleencardinal
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Recommend Dealer
Yes

November 08, 2024

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Stopped by with a warning message showing on my truck. They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! More

by marta tucker
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Erick Lopez

November 08, 2024

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Can't get any better than a free oil change. Fast and courteous service too. Thank you. More

by mawgaw9
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Erick Lopez

October 31, 2024

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Haley was very helpful and friendly. The lady in the cashier office was rude and threatened us with an attorney More

by coachjim24
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Recommend Dealer
No

October 22, 2024

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I had trouble with Ford pickup went to Ford Galesburg Illinois Erick and Haley took over my problem and team put together a plan to solve my situation! Great job I will be dealing with Ford with the prob More

by Pilot74pilot
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Recommend Dealer
Yes

Other Employees Tagged: Erick Lopez

Oct 22, 2024

Ford of Galesburg responded

We love hearing from our customers that we have met the expectation of us as a store. So happy to hear that your experience was everything you needed. Hope to see you in future visits. Thank you Amy Kelso

October 19, 2024

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I experienced quality service with pleasant employees who efficient and quick. I definitely recommend them to my family and friends. More

by ADRIENNEDUCKROW
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Recommend Dealer
Yes
Oct 21, 2024

Ford of Galesburg responded

Thank you so much for the 5-star review we do truly love hearing our customers having a great experience. Thank you Amy Kelso

October 17, 2024

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Outstanding service. What sets the dealership apart is their commitment to the customer and their friendly attitude. They really care about the customer. In my specific s More

by 250 owner
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman , Aly Stevens

Oct 17, 2024

Ford of Galesburg responded

We always love to hear that a customer leaves happy and satisfied. I am glad as a team you were pleased and that we were able to meet your expectations. Thank you Amy Kelso

October 15, 2024

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We live 20 plus miles from Ford and appreciated 2 people coming to us to get our truck repair it and then return it to us. That was worth a great deal. Thanks! More

by JANICEMEYER7285
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Erick Lopez

Oct 15, 2024

Ford of Galesburg responded

We love the ability to offer this service especially as the weather gets cooler. We are so happy you were pleased with the service. We hope to continue to meet your needs. Thanks Amy Kelso

October 10, 2024

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Great customer service. They were very helpful with all our questions and what we needed! More

by Susie & Tony
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Burgos

Oct 10, 2024

Ford of Galesburg responded

Thank you so much for taking the time to give us a 5-star review. We are so happy to hear we met your expectations. We hope to see you on future vists. Thank you Amy Kelso

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