Hal Marks

STAY AWAY! If I could give this dealership ZERO stars I would. They would not stand by their sale and for their customer. Purchased a CERTIFIED 2016 Accord Spor If I could give this dealership ZERO stars I would. They would not stand by their sale and for their customer. Purchased a CERTIFIED 2016 Accord Sport manual transmission from them and in less than 4 months and 4 thousand miles later the clutch needs replacing! Despite the fact that EVERYONE from Honda admits that this it not normal "wear and tear" (I have had 4 other accords (manual)l and have never replaced the clutch before 110k mi on any of them), no one is willing to fix it. Even though the transmission is covered under Honda Certified warranty, they excluded the clutch (its considered a normal wear and tear item). Quote to repair is $3,000 and this is on a car with 37,000 miles! Everyone at Honda (corporate, Certified pre-owned, and Mt Kisco) has passed the buck on this. Mt Kisco signed off on the inspection and yet won't do anything to make it right. I will not be buying another Honda. Avoid this dealership. Look elsewhere and save yourself the trouble. More

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Honest and straightforward dealership Usually car sales is a synonym of cheating, misleading prices, lack of information, selling pressure and unpleasant surprises. Mt Kisco Honda is the e Usually car sales is a synonym of cheating, misleading prices, lack of information, selling pressure and unpleasant surprises. Mt Kisco Honda is the exception from these rules demonstrating openness and transparency in their communications with clients, abcense of cheating and fair approach to its customers. This was my second Honda I purchased from the dealership in the span of six months. In both cases I received fair assessment of my trade-ins and very competitive prices for new vehicles. I dealt with Toni-Marie, their internet manager, and Hal, who was the salesman. Both were very efficient in their work. Toni communicated the prices over email that was very convenient for me. She was also very kind answering some after sales questions I had in both cases. During both transactions I felt very comfortable knowing that I was not being cheated. When I need to replace my cars I will check Mt Kisco Honda first. More

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1918 Honda Fit Helpful, honest, & prompt! My experience at Mt. Kisco Honda was very positive. That is probably why I have purchased two new vehicles there in the la Helpful, honest, & prompt! My experience at Mt. Kisco Honda was very positive. That is probably why I have purchased two new vehicles there in the last two years! More

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Excellent quick service. Problem solved efficiently! Needed a whell lock removed that was overtorqued by Tire Warehouse in Belfast Maine. Mt.Kisco Honda tech managed fo remove it wthout having to cut it Needed a whell lock removed that was overtorqued by Tire Warehouse in Belfast Maine. Mt.Kisco Honda tech managed fo remove it wthout having to cut it or damage wheel! More

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Buying a New Car is Scary Nick and Hal made the experience a wonderful experience. I had a lot of trepidation about buying a new car having previous experiences that were no Nick and Hal made the experience a wonderful experience. I had a lot of trepidation about buying a new car having previous experiences that were not the most pleasant . These two gentlemen made me feel very important without any pressure whatsoever. They let me take my time, they were knowledgeable about the different models available and freely offered the pros and cons of the different models and what fits my present needs. I would recommend them without hesitation. I feel if I encounter any problems I could go back and speak with either gentlemen. The gentlemen who explained the options of the vehicle was also very knowledgeable and helpful! I am sorry I don’t know his name . More

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Repeat customer Overall good experience with buying and servicing vehicles at Mt Kisco Honda. Just leased my second car from them in two years. Service dept is custom Overall good experience with buying and servicing vehicles at Mt Kisco Honda. Just leased my second car from them in two years. Service dept is customer friendly and pricing is fair and reasonable. More

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Great customer service . Very helpful making purchasing a vehicle easy. Friendly staff that answered all questions with accuracy. Showed me all the details customer service . Very helpful making purchasing a vehicle easy. Friendly staff that answered all questions with accuracy. Showed me all the details of my vehicle with me. More

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Smooth and easy We had to turn in our leased CRV and lease a new one - the process was easy and simple. An inspector came to our house, wrote up a report, Mt Kisco Ho We had to turn in our leased CRV and lease a new one - the process was easy and simple. An inspector came to our house, wrote up a report, Mt Kisco Honda took it, took the keys and it was done. For our new CRV they matched a price I found online and again, the process was easy and simple. Nick Gizzo was excellent. More

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Certified Used 2012 Honda Accord EX-L Bought my Certified Used Accord at a different dealer. However, decided to try MT. Kisco Service Dept. HIGHLY RECOMMEND Mt. Kisco Service Department Bought my Certified Used Accord at a different dealer. However, decided to try MT. Kisco Service Dept. HIGHLY RECOMMEND Mt. Kisco Service Department. A++. Was treated like a King! Technician rode with me, Diagnosed the problem, and immediately brought into service to fix it. Also, had a great experience when I bought a different used Honda, a year ago. It was car buying made easy! More

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Great customer service Hal Marks listened and he got the transaction done. He is efficient and experienced. He works well with the finance guy and together they make a ver Hal Marks listened and he got the transaction done. He is efficient and experienced. He works well with the finance guy and together they make a very nice team. Made it a pleasure to purchase a new car. Go Honda! More

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