Hai Lam
Sales and Leasing Consultant
Herb Chambers Toyota of Auburn
809 Washington St, Rte. 20
Auburn, MA 01501
51 Reviews
Write a Review51 Reviews of Hai Lam
October 25, 2024
Exceptional service. Friendly, knowledgeable , and helpful without the pressure. A pleasure to do business with. Friendly, knowledgeable , and helpful without the pressure. A pleasure to do business with. More
Other Employees Tagged: Christopher Menard, Alex Montes, Victoria Andrews
October 23, 2024
Very helpful staff, I was able to complete purchase quickly. My car salesman Hai was kind and respectful. This made my experience a pleasant one as a first time car buyer at a dealership. quickly. My car salesman Hai was kind and respectful. This made my experience a pleasant one as a first time car buyer at a dealership. More
Other Employees Tagged: Shawn Merrick, Timothy Schoener, Kevin Kobel, Victoria Andrews
October 09, 2024
Just bought my 2024 Toyota Sienna. Kennedy was amazing! He helped with the trade in. He was very polite and assisted with the test drive. He showed me how to work a hybrid ( first hybr Kennedy was amazing! He helped with the trade in. He was very polite and assisted with the test drive. He showed me how to work a hybrid ( first hybrid and I had no idea it was so quiet. Great for the kids when they nap). He helped me set up Bluetooth, went over how to save my favorite radio stations, how to navigate foot tailgate sensor, how to set trunk height , how to set up memory seats, he helped me download the Toyota app and showed me how to do remote start from my phone and how to turn car on and off from phone. He went over the heated seats , dual AC , passenger moving third row ( super easy with car seats installed). After paperwork he was so kind to put the plates , clean the car, Simoniz it, pull it up and help transfer the car seats , my diaper bag and even showed me where to put my purse ( the new sienna had a mom compartment in the front seat and a hidden Xl cargo area in the trunk). He helped set up the tv so the kids can be calm for the drive home. He showed me how lame changing assist and cruise control worked. The drive home was smooth. Start to finish was fast and painless. He even went over the button under the mirror for setting up garage door. The best sales experience by far. Excited to come back and will continue to come back. More
Other Employees Tagged: Shawn Merrick, Andi Xhacka, Kennedy Lidonde, Samantha Horne, Monish Naicker, Chandler Horne, Christopher Menard, Nicholas Ferraro
September 26, 2024
Very one there is super nice and friendly. They make sure ur in safe car and affordable. They make sure ur in safe car and affordable. More
Other Employees Tagged: Shawn Merrick, Samantha Horne
August 07, 2024
I purchased my rav 4 at this dealership recently and my experience was 5 out of 5 stars. The Sales managers, sam and tj were amazing throughout the whole process and I couldn't be happier with my vehicle. experience was 5 out of 5 stars. The Sales managers, sam and tj were amazing throughout the whole process and I couldn't be happier with my vehicle. Hai was my sales person on the deal and he was very pleasant, good communication, and helped me to the best of his ability’s in finding the car i loved. Go to this dealership for your dream car! 5 ⭐️s More
Other Employees Tagged: Marque Hoenig, Andi Xhacka, Kennedy Lidonde, Samantha Horne, Monish Naicker, Alec Pacheco, Timothy Schoener, Christopher Menard , David Shea
March 29, 2024
I feel very please with the friendly staff members and the service provided at needed times. the service provided at needed times. More
Other Employees Tagged: Kevin Kobel
March 26, 2024
Hai was very helpful in helping me find the right vehicle for me. Hai made it a Smooth process, and guided me, step by step, throughout the whole process to make sure i found the right vehicle for me. Very i for me. Hai made it a Smooth process, and guided me, step by step, throughout the whole process to make sure i found the right vehicle for me. Very intellectual with EVERY vehicle i had to choose between. If anyone is searching for their next vehicle at Herb Chambers Toyota, i highly recommend anyone to see Hai ! More
March 23, 2024
Hai was great to work with! Very professional, knowledgeable, and responsive. Made the process of buying a new car so easy. I recommend Hai to everyone I know and cannot be anym Very professional, knowledgeable, and responsive. Made the process of buying a new car so easy. I recommend Hai to everyone I know and cannot be anymore happy with my purchase! More