Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Haciel Caro
Haciel Caro at Downey Hyundai

Haciel Caro

Sales BDC

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

Contact Me
4.8
27 Reviews
4.8

27 Reviews

Write a Review

27 Reviews of Haciel Caro

November 08, 2025

Dealership Rating
Employee Rating

Great service Very great service provided by Haciel Caro I would recommend it to anyone who has a Hyundai vehicle More

by Mahmoud S.
Recommend Dealer
Yes

Other Employees Tagged: Haciel Caro

Report | Print
Nov 09, 2025

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 03, 2025

Dealership Rating
Employee Rating

Dealership was courteous very helpful in helping me get the car that I want it and not just trying to sell me any old car. They show me all the futures of the vehicle and a test drive was excellent. More

by downingshakir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josselin Alas, Dan Foulad, Hamza Farhat, Carlos Campo, Norma Alvarez, Samantha Aifan, Norman Johnston, Mickey Flores, Jazmin Barajas

Report | Print
Nov 03, 2025

Downey Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 31, 2025

Dealership Rating
Employee Rating

The check in team was very courteous and informed me of everything. Service was quick and the waiting room was nice and clean. More

by Selisia82
Recommend Dealer
Yes

Other Employees Tagged: Haciel Caro

Report | Print
Nov 01, 2025

Downey Hyundai responded

Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 29, 2025

Dealership Rating
Employee Rating

Quick and professional Informative, quick and professional Informative, quick and professional. And also reasonable price. More

by WWBJWON
Recommend Dealer
Yes

Other Employees Tagged: Haciel Caro

Report | Print
Oct 29, 2025

Downey Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 12, 2025

Dealership Rating
Employee Rating

Service is fine. Feel like they never actually save changes to my account. Chairs in waiting room are uncomfortable for customers who choose to wait for service to be More

by VANNESSCONTRERAS
Recommend Dealer
Yes

Other Employees Tagged: Haciel Caro

Report | Print
Oct 13, 2025

Downey Hyundai responded

Hi Vanness: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 08, 2025

Dealership Rating
Employee Rating

Very good, very quick, clean punctual great quality service The work is there coordinated with each other and very helpful. All smell good accommodations hello More

by Goodlovermary267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Machado

Report | Print
Oct 08, 2025

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 08, 2025

Dealership Rating
Employee Rating

I was greeted right away at the service center when I parked. A review of job items was reviewed. Any additional services were discussed clearly. More

by nawledge101
Recommend Dealer
Yes

Other Employees Tagged: Haciel Caro

Report | Print
Oct 09, 2025

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 04, 2025

Dealership Rating
Employee Rating

Great experience overall, the salesmen are very helpful with any questions and provide great service. The purchase of the car was all very smooth! More

by juvntt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 05, 2025

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 01, 2025

Dealership Rating
Employee Rating

Problem to setup my bluelink app, everything I go no body has time to help me, it was so diferent when I went to buy it More

by Arnoldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Downey Hyundai responded

Arnoldo, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 24, 2025

Dealership Rating
Employee Rating

I gave three stars because my Ioniq 9 SE lease costs $1621 monthly, which feels too high. If pricing was closer to $1000, I would rate five stars. The dealership itself is excellent, staff are helpful, More

by Artur Bikulov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Malhotra, Josselin Alas, Dan Foulad, Hamza Farhat, Carlos Campo, Norma Alvarez, Samantha Aifan, Mickey Flores, Jazmin Barajas

Report | Print
Sep 24, 2025

Downey Hyundai responded

Artur, we're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

1
2
3

Dealership Inventory (943 Vehicles)

2025 Hyundai TUCSON Hybrid
new
Amazon Gray exterior
Automatic
All-wheel Drive
$40,554
View Details
2025 Hyundai TUCSON Hybrid
new
Deep Sea exterior
Automatic
All-wheel Drive
$35,845
View Details
2025 Hyundai ELANTRA N
new
Atlas White exterior
Manual
Front-wheel Drive
$35,665
View Details
2025 Hyundai Tucson
new
Rockwood Green exterior
Automatic
All-wheel Drive
$34,170
View Details
2026 Hyundai Sonata
new
Serenity White exterior
Automatic
Front-wheel Drive
$31,355
View Details
2026 Hyundai Santa Fe
new
Hampton Gray exterior
Automatic
All-wheel Drive
$49,640
View Details
View All Inventory