They were honest and professional Helpful every step of
the way. Got me prepared beforehand so the day of transaction was simple and easy
the way. Got me prepared beforehand so the day of transaction was simple and easy
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by ryan.griffin94
I had one of the best purchasing experiences of my life!
My salesperson made me feel special.
My salesperson made me feel special.
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by mcalonanjl
Friendly and helpful staff.
Would definitely recommend this dealership. Great location too, easy to get to
Would definitely recommend this dealership. Great location too, easy to get to
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by Amyjeska
Oct 25, 2024 -
Royal Oak Ford responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
Heather the salesperson was awesome she took the time
with me to make sure I was happy with car. I will come back to her. Thank you so much for taking the time and being patient with me.
with me to make sure I was happy with car. I will come back to her. Thank you so much for taking the time and being patient with me.
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by dlwalaszek
Aug 14, 2024 -
Royal Oak Ford responded
Dlwalaszek, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!
Very courteous and patience helpful making sure you
understood helpful in knowing how car works
understood helpful in knowing how car works
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by raymond7636
Jul 26, 2024 -
Royal Oak Ford responded
Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Heather Miller reached out to me and let me know there
was a great deal for anew lease. I was going to go to another dealership closer but she did fantastic for me ❤️❤️❤️
was a great deal for anew lease. I was going to go to another dealership closer but she did fantastic for me ❤️❤️❤️
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by spsjpyles
Other Employees Tagged:
James in finance.
Jul 25, 2024 -
Royal Oak Ford responded
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Royal Oak Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Extremely professional, courteous, good energy vibes,
eager to listen to and satisfy the automobile needs of each customer, reliable over the past 3 years,
eager to listen to and satisfy the automobile needs of each customer, reliable over the past 3 years,
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by brenda.babbs
Jul 02, 2024 -
brenda.babbs responded
Royal Oak Ford is a place where all of the staff make customers feel welcomed the moment they enter the showroom. Great experience there.
Jul 02, 2024 -
brenda.babbs responded
Heather Miller went above and beyond my expectations. I received the exact same thing from Heather 3 years ago. She makes customers feel appreciated. She is extremely patient with seniors. Hearher was thorough with her explanations and in no rush to skip over any needed information.
Heather is very professional.
She know what she is doing and makes it easy on the customer. I love my new Maverick
She know what she is doing and makes it easy on the customer. I love my new Maverick
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by Joe McNamara
Other Employees Tagged:
Steve Simon
Apr 04, 2024 -
Royal Oak Ford responded
Hello Joe, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Royal Oak Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
I always have a great experience at Royal oak Ford.
Great work staff. Clean environment. I will always lease for ROF.
Great work staff. Clean environment. I will always lease for ROF.
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by mckfam1966
Dec 16, 2023 -
Royal Oak Ford responded
Hi, your wonderful feedback and rating mean a lot to us. Safe travels!
Heather Miller was the best!
!! She is very knowledgeable and patient and wanted to make sure we were happy with the car we chose. We would highly recommend her to family and frie
!! She is very knowledgeable and patient and wanted to make sure we were happy with the car we chose. We would highly recommend her to family and friends
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by karensclary
Other Employees Tagged:
Steve Simon
Nov 30, 2023 -
Royal Oak Ford responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!