HAROLD SOLANO | Page 9

Awaiting unexpected return of my truck I had my 100K mileage service last week, Jan 29, they recommended only 3 mechanical reairs. Greg Alexaner was great keeping me informed.(5 stars). The I had my 100K mileage service last week, Jan 29, they recommended only 3 mechanical reairs. Greg Alexaner was great keeping me informed.(5 stars). They wanted to keep the vehicle overnight; however I am from out of the area and with some movement incapabilities sooooo let me Shorten this ... They reschedule me for FEB 7, today as they needed all genuine GMC PARTS, cool😃 I drop it off to Diego Garcia, he notes my provided last week recommendation schedule for today service. I inform of the check engine light came on 2days ago while drive but it idle & it ran ruff. Shorter Yet... After returning to Gmc via their shuttle at no point did I receive a status or recommended change. Diego responded in the world to lobby, once seen for a diff. Client. He "would check on status. Final ... Asst Mgmnt, Preston, informed my vehicle is in pieces and may be ready tomorrow. They will provide me a loaner vehicle until the repair is complete. No information was provided an the status of the vehicle !9 estimate or discussion of any change in service being done. No news good news👍🏻status info provided at 5pm. The shuttled me to Enterprise for their paid loaner vehicle. They will call me once my truck is do everything. . A difficult process for a disabled female with an unexpected retaintion of my vehicle. While at a high pain threshold THEY TOOK OVER AT GETTING ME OUTTA THERE At 515 pm and home ASAP! Very appreciated decision making. I put my trust in their words after numerous requests for some paperwork that was not provide My Faith in them is a blessing 😍 More

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service and purchase i am very happy they always took care fo my problem when needed i got a ride home Daylen was very easy to work with good job i am very happy they always took care fo my problem when needed i got a ride home Daylen was very easy to work with good job More

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Vehicle Purchase Very down to earth people. We were happy with their help and our purchase. Harold, Marlin & Roque got us out quickly as requested. Would go back. Very down to earth people. We were happy with their help and our purchase. Harold, Marlin & Roque got us out quickly as requested. Would go back. More

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Everyone there were so kind.I came in upset and they Everyone there were so kind. I came in upset and they were willing to listen & help me. One guy up front had me sit down and called Keith Myers for Everyone there were so kind. I came in upset and they were willing to listen & help me. One guy up front had me sit down and called Keith Myers for me. He asked if I needed anything until Keith arrived. I don’t know his name but he was so nice... It meant a lot!! More

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AMAZING!!! We came in looking for a good and reliable vehicle for our family and Harold Solano was the one to talk to as we have family who recommended him. He d We came in looking for a good and reliable vehicle for our family and Harold Solano was the one to talk to as we have family who recommended him. He definitely exceeded every single one of our expectations! It was by far one of the easiest experiences and we are forever grateful to Harold for helping us out every step of the way!!! More

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Easy Experience This purchase was very easy. I had a 2015 Sierra Hd 2500 and wanted the 2020. I spoke with Dan and he got it ordered. The strike put a small delay on This purchase was very easy. I had a 2015 Sierra Hd 2500 and wanted the 2020. I spoke with Dan and he got it ordered. The strike put a small delay on my delivery date, but Dan kept me updated. Harold handled all the details. I didn’t decide until the day before i drove it home about trading in my old truck or keeping it. They were so nice and gave me plenty of time to decide. Harold was so thorough in explaining every button and option. I even learned some things about my 2019 Yukon Denali! They hooked me up with a great promotion through Costco too. This is my fifth GMC, the vehicles are amazing and so is the staff. More

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Easiest Buy I've bought several cars in my life time. This has got to go down as one of the easiest and quickest experiences I've ever had. I feel they gave me I've bought several cars in my life time. This has got to go down as one of the easiest and quickest experiences I've ever had. I feel they gave me good deal with the first price offer. I will be returning for sure for my next vehicle. Thanks Reno Buick GMC Cadillac Joe More

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Our vehicle purchasing experience was fast and hassle free! Our salesman Harold was very knowledgeable with all the features of our Escalade that we purchased. Harold even delivered our Escalade to our h free! Our salesman Harold was very knowledgeable with all the features of our Escalade that we purchased. Harold even delivered our Escalade to our home in Yerington! I highly recommend Reno Buick GMC to anyone looking to purchase a new vehicle! More

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Really Awesome Experience I have never had such a stress-free and pleasing vehicle buying experience. I would gladly recommend Reno Buick GMC Cadillac to others at any time. I have never had such a stress-free and pleasing vehicle buying experience. I would gladly recommend Reno Buick GMC Cadillac to others at any time. More

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Great communication and expeditious. The details were clearl The sales team worked well together. Josh Green was very helpful and was able to secure the necessary financing. The financing options and rates were The sales team worked well together. Josh Green was very helpful and was able to secure the necessary financing. The financing options and rates were excellent. Thank you! More

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