Gwen Moss

Everyone there is very professional and they go out of their way to help you but you never feel pressured in making decisions their way to help you but you never feel pressured in making decisions More

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I enjoy having a new car but the process of working with sales consultants stresses me out. The nature of the process tends to be confrontational (albeit below the surface) and I perceive it more so than it sales consultants stresses me out. The nature of the process tends to be confrontational (albeit below the surface) and I perceive it more so than it really is. This all changed last week when we had an incredible experience working with Ms. Gwen Moss at Mercedes-Benz RBM Alpharetta! From start to finish, she made the car buying process easy, enjoyable, and even fun—which is no small feat. Her professionalism, expertise, and genuine thoughtfulness truly set her apart. Gwen took the time to understand what we were looking for, answered every question with patience and insight, and guided us through each step with ease. I felt she was my advocate when it was necessary to speak with higher management. We can’t thank her enough for making this such a smooth and memorable experience. Highly recommend working with Ms. Gwen Moss, if you’re looking for a top-tier experience! More

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I just purchased my GL300 from Gwen Moss. I absolutely love my first Mercedes and was grateful for not only an outstanding product but also a fabulous car buying experience with Gwen! High r I absolutely love my first Mercedes and was grateful for not only an outstanding product but also a fabulous car buying experience with Gwen! High recommend for future car purchases. Thank you Gwen! You knew your products and could relate to my needs and provided even further insight for me to consider. Fantastic!! More

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Took my 2020 Mercedes in for service and ended up trading in for a new one. Gwen Moss, the sales person, was terrific! All the RBM staff were friendly and helpful. I was impressed with the ease of negotiat in for a new one. Gwen Moss, the sales person, was terrific! All the RBM staff were friendly and helpful. I was impressed with the ease of negotiations and very satisfied with the "deal." All-in-all it was a five-star experience. Thanks. More

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I’ve been working with Gwen for several years, and she consistently delivers exceptional service. Most recently, she helped me get into a brand-new EQE Sedan the day before Christmas, making the process s consistently delivers exceptional service. Most recently, she helped me get into a brand-new EQE Sedan the day before Christmas, making the process smooth and stress-free. Gwen goes above and beyond for her clients, always ensuring they are satisfied and confident in their purchase. Her professionalism, kindness, and attention to detail make her an absolute pleasure to work with. If you’re looking for a knowledgeable and trustworthy sales rep, I highly recommend Gwen—she’s the best! More

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Gwen is extremely knowledgeable and is sensitive to the needs of her clients. She leads with empathy and gives advice based on what's best for the client, not her commission. needs of her clients. She leads with empathy and gives advice based on what's best for the client, not her commission. More

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I’ve been Mercedes Benz customer since 2009, I meet Gwen last time . She is absolutely skillful and professional in her profession. I’m grateful for her kindness and senses of humor. last time . She is absolutely skillful and professional in her profession. I’m grateful for her kindness and senses of humor. More

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Recently purchased a 2023 Lexus LX600 ultra luxury. As an out of state customer, I assumed the purchase would be rigorous but I was wrong. Gwen was my sales consultant and she made the transaction proc As an out of state customer, I assumed the purchase would be rigorous but I was wrong. Gwen was my sales consultant and she made the transaction process seamless. Thank you Gwen and RBM of Alpharetta. I would do it all over again. Francis More

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“I had an exceptional experience purchasing my car! Ms. Gwen was knowledgeable, friendly, very patient, and genuinely cared about helping me find the perfect vehicle. Ms. Gwen took the time to answer a Ms. Gwen was knowledgeable, friendly, very patient, and genuinely cared about helping me find the perfect vehicle. Ms. Gwen took the time to answer all my questions, explaining every feature in detail, and made the entire process smooth and stress-free. I never felt pressured, and her transparency was truly refreshing. Ms. Gwen professionalism and dedication to customer satisfaction exceeded my expectations. I absolutely recommend Ms. Gwen to anyone looking for a trustworthy and hassle-free car-buying experience!” More

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Those at RBM Alpharetta could not have been more fantastic in every single way. Firstly, the vehicle was very much in keeping with the photos and videos on line. Secondly, they were very much availa fantastic in every single way. Firstly, the vehicle was very much in keeping with the photos and videos on line. Secondly, they were very much available whenever I had to call. My job can make it difficult for me to reach and my circumstance in this regard meant a delayed buying process. However, they could not have been more patient and courteous with me. Gwen Moss in particular was amazing in working with me - she was attentive, patient and able to answer almost all my questions. The finance team were also great, and made the buying process seamless. It really did feel like a smooth, luxurious process with them. I could not have been happier and would very easily recommend them to anyone looking to purchase a new Mercedes. It’s worth mentioning they do have experience with out of state clients which I was, and this helped me significantly. More

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