Gwen Livley
Gwen Livley at Capital Toyota, Inc.

Gwen Livley

Appointment Coordinator

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Gwen Livley

September 18, 2025

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Employee Rating

Great place, snacks could be better. Maybe some mini Oreos or muffins. Chips would be cool, maybe some yogurt parfait. Wouldn’t be too much to set out a fruit tray, or charcuterie board More

by Camrygirl
Recommend Dealer
Yes
Oct 02, 2025

Capital Toyota, Inc. responded

Thank you for your feedback! We’re thrilled you enjoyed your visit to Capital Toyota and truly appreciate your creative snack suggestions. We love hearing ideas to make our guests feel even more comfortable, and we’ll definitely take your thoughts into consideration as we continue improving our service experience. We look forward to welcoming you back soon!

September 17, 2025

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Everything was fine was out of the dealership in about an hour will be back again More

by jaceana53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Capital Toyota, Inc. responded

Thank you for your feedback! We’re glad to hear your visit was quick and smooth, and we look forward to seeing you again at Capital Toyota!

July 28, 2025

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Personnel are friendly and courteous. The service check in is very efficient and the service team itself is quite knowledgeable and quick. More

by Denise
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonah Johnson

Aug 08, 2025

Capital Toyota, Inc. responded

Denise, thank you for your kind words! We’re thrilled to hear our friendly team and efficient service check-in made your visit smooth and enjoyable. Our knowledgeable service team works hard to provide quick, quality care every time. We look forward to serving you again soon!

April 19, 2025

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Very professional and courteous dealership. Everytime I go there I know I’m in good hands. More

by russharwood
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Capital Toyota, Inc. responded

Thank you so much for your kind words and continued trust! 🙏 It means the world to us to know you feel in good hands every time you visit. Providing professional, courteous care is at the heart of everything we do—and it’s guests like you who make it all worthwhile. We truly appreciate you being part of the Capital Toyota family and look forward to serving you for many years to come!

March 24, 2025

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Bought a brand new LAND CRUISER and the dealer left bolts missing or loose. I will not be back here More

by Hayden purcell
Sales Price Transparency
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Finance Experience
Recommend Dealer
No
Mar 31, 2025

Capital Toyota, Inc. responded

Thank you for your feedback. We truly value your business and are sorry to hear about your experience. Our goal is always to provide exceptional service, and we’d love the opportunity to make things right. Please reach out to our Service Manager at your earliest convenience so we can address your concerns. We look forward to speaking with you and finding a resolution 423-892-0661

March 13, 2025

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I went in to Capital Toyota on 2/26/25 for an oil change and tire rotation to my 2018 Toyota CAMRY. I was greeted by the service staff immediately after arriving at the dealership. Brody was very profession More

by TaJuana Mitchell
Sales Price Transparency
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Recommend Dealer
Yes
Mar 15, 2025

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We're so happy to hear that Brody and Sarah provided you with such professional and thoughtful service. It's wonderful that we could make your visit as smooth and quick as possible, especially taking care of your 88-year-old mother. We truly appreciate your kind words, and we're grateful for your trust in Capital Toyota. If you ever need anything else, we're always here for you!

December 30, 2024

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I have been doing business with Capital Toyota for several years, and this is my 3rd vehicle from them. They always shoot straight with me when I’m buying from/trading in vehicles with them. Service v More

by dawnmaynez
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Recommend Dealer
Yes

Other Employees Tagged: Richard Levi, Chris Smith , Ashley Foster, Jonah Johnson

Jan 02, 2025

Capital Toyota, Inc. responded

Dear Dawn, Wow, thank you so much for your incredible loyalty and kind words! We’re truly honored to have had the opportunity to assist you with three vehicles over the years. Knowing that you trust us to provide honest and straightforward service means the world to us. We’re also delighted to hear about your great experiences with our maintenance team and how they’ve met your expectations with efficiency and care. And yes, Curry is an absolute gem! We’re thrilled that his honesty and expertise have made such a positive impression. Your continued trust and support inspire us to keep delivering the exceptional service you deserve. We look forward to seeing you again for all your Toyota needs!

December 21, 2024

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Curry went above and beyond, patiently helping us work through options and find what my wife was looking for. It's experiences like this that make future car buying easy, because we don't have to look aro More

by jclobo
Sales Price Transparency
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Recommend Dealer
Yes

November 23, 2024

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We live in South Georgia right at the GA/FL line app. 30 minutes from Jacksonville and traveled to see my parents at Cloudland Canyon this week. About an hour away from our destination, we ran over somet More

by Kim Lamb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brody Stokes

Dec 09, 2024

Capital Toyota, Inc. responded

Kim, thank you so much for sharing your experience! We're so happy that Gwen and Brody were able to turn a stressful situation into a positive one for you. It’s truly heartwarming to hear that they made you feel like family and helped you get back on the road safely. We pride ourselves on our compassionate and friendly service, and we’re glad it showed when you needed it most. We’ll be sure to pass along your kind words to both Gwen and Brody—they’ll be so thrilled to know they made a difference. Thank you again for choosing Capital Toyota, and we look forward to serving you in the future. Safe travels and take care!

November 07, 2024

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1st time dealing with capital. Scheduled with Gwen, she was great. Strategised maintenance with Scott. Scott was very personable and clear on status and need. In short, felt comfor More

by Thirdegree
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lundeen

Nov 13, 2024

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with us! We're thrilled to hear that your first visit with Capital Toyota was a positive one. Gwen and Scott are fantastic, and it’s wonderful to know they provided you with clear, personalized care for your Toyota. Making you feel comfortable and confident in our service is what we’re all about! We truly appreciate your trust and look forward to being here for all your future needs. Thank you again, and safe travels!

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