Gwen Livley
Gwen Livley at Capital Toyota, Inc.
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Gwen Livley

Appointment Coordinator

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Gwen Livley

November 23, 2024

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Employee Rating

We live in South Georgia right at the GA/FL line app. 30 minutes from Jacksonville and traveled to see my parents at Cloudland Canyon this week. About an hour away from our destination, we ran over somet More

by Kim Lamb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brody Stokes

November 07, 2024

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1st time dealing with capital. Scheduled with Gwen, she was great. Strategised maintenance with Scott. Scott was very personable and clear on status and need. In short, felt comfor More

by Thirdegree
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lundeen

Nov 13, 2024

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with us! We're thrilled to hear that your first visit with Capital Toyota was a positive one. Gwen and Scott are fantastic, and it’s wonderful to know they provided you with clear, personalized care for your Toyota. Making you feel comfortable and confident in our service is what we’re all about! We truly appreciate your trust and look forward to being here for all your future needs. Thank you again, and safe travels!

October 07, 2024

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Awesome customer service, like usual. Gwen and Chris are always a pleasure. I'll be back, Tim More

by timleeamy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Smith

Oct 07, 2024

Capital Toyota, Inc. responded

Thank you so much, Tim! We're thrilled to hear that Gwen and Chris have provided you with the awesome customer service you’ve come to expect. It’s always a pleasure to have you with us, and we truly appreciate your continued trust in our team. We’ll be sure to pass along your kind words to them! Looking forward to seeing you again soon!

May 02, 2024

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Friendly service department. Service Tech honors your appts and wait time is at a minimum.. More

by Susanbasham
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Levi, Sandy Leamon

May 07, 2024

Capital Toyota, Inc. responded

Thank you for sharing your experience with our service department! We're delighted to hear that you found our team to be friendly and that our service technician honored your appointments while keeping wait times to a minimum. Providing efficient and reliable service is a top priority for us at Capital Toyota. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again!

April 16, 2024

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Great customer service and they had my car done earlier than expected. Overall good experience. More

by M
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Recommend Dealer
Yes
Apr 16, 2024

Capital Toyota, Inc. responded

We're absolutely delighted to receive your fantastic review! Providing outstanding customer service and completing your car service ahead of schedule are our main goals here at Capital Toyota. It's wonderful to hear that we could not only meet but exceed your expectations. Thank you for sharing your experience, and we can't wait to welcome you back again soon!

April 11, 2024

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Service dept very friendly and helpful my car was done in less then hour. Would highly recommend Toyota vehicles and service dept. More

by Pandapazhome
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lundeen

Apr 15, 2024

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our service center at Capital Toyota. Providing quick and easy routine maintenance with great customer service is our priority, and we're thrilled that we could meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

March 21, 2024

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Awesome Svc! ! Always have a fast service and great customer service Thanks for taking care of my Toyota More

by ToyotaGirl2024
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon, Brody Stokes

Mar 25, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words and for choosing us to take care of your Toyota! We're delighted to hear that you always receive awesome service with us, and we're glad to know that our team provides fast service and excellent customer service. Your satisfaction is our priority, and we appreciate your trust in us. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to ensure your Toyota continues to receive top-notch care!

February 18, 2024

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Gwen always takes care of us every time we need her to. She goes sbove and beyond to make sure we get great service and keeps in contact with me. More

by j.keo24
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Recommend Dealer
Yes
Feb 20, 2024

Capital Toyota, Inc. responded

Thank you for taking the time to share your experience with Gwen! We're delighted to hear that she consistently goes above and beyond to ensure you receive great service. Gwen is indeed a valuable member of our team, and we're thrilled to know that she has made such a positive impact on your experience with us. Your feedback is greatly appreciated, and we look forward to continuing to serve you with the same level of excellence.

December 22, 2023

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Everybody in this dealership is great. From sales to service to the office staff. They are friendly and take care of my vehicle and me. More

by FOURUTFANS
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2023

Capital Toyota, Inc. responded

We truly appreciate your wonderful feedback! It's fantastic to hear that everyone at the dealership, from sales to service to the office staff, has been great. Providing friendly and attentive service is our priority, and we're thrilled to know that we've taken care of both you and your vehicle. If there's anything else you need or if you have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! 😊🚗🌟

November 22, 2023

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They do a great job in service of your vehicle. Are very friendly and aim to please More

by lthomas5938
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Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Ashley Foster

Nov 27, 2023

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Capital Toyota. Providing excellent service and aiming to please our customers is what we strive for. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Your satisfaction is our priority. Thank you for choosing Capital Toyota!

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