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Gus Rozos
Gus Rozos at Patrick Hyundai

Gus Rozos | Page 7

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.8
117 Reviews

Specialties & Trainings

Hyundai Certified Service

4.8

117 Reviews

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117 Reviews of Gus Rozos

March 20, 2026

Dealership Rating
Employee Rating

Greeted right away. Service was quick Friendly service and my car was washed Nice employees More

by ANNEVODO
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Mar 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that the team was friendly and nice! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 16, 2026

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Employee Rating

I am happy with the sales and service at Patrick Hyundai. So there ya go. More

by ERICLWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Vanhoosier

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Mar 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad your visit went great, and that you were happy with the sales and service at our dealership! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 15, 2026

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Employee Rating

It started out with Daniella she confirmed my service was complimentary, as we live in Tn. Now. She was great. I arrived early and Gus took care of me and an hour later I was visiting my kids !! See you at 2 More

by Cancun4620
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Mar 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad your visit went great, that the staff was helpful! Thank you so much for choosing Patrick and have yourself a phenomenal day as well! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 14, 2026

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Employee Rating

Always professional, trustworthy and prompt. I'd take my car there even if it was not new. Best in class More

by KGURT1970
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Mar 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad your service visit went great, and that the staff is always professional, trustworthy and prompt! Our goal is to ensure customer satisfaction, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 14, 2026

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Employee Rating

they were polite and courteous And on time the work was done in a professional manner. More

by EMILY-GOEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad your visit went well, that the staff were polite and courteous and that the work was done in a timely, professional manner. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 14, 2026

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Employee Rating

The service was very good, everything was on time, and the staff were very friendly More

by MOREENAFRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Mike Vanhoosier

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Mar 20, 2026

Patrick Hyundai responded

Thank you for your review! We are glad your visit went great, that everything was on time and that the staff was very friendly! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 06, 2026

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Employee Rating

Was told I need spark plugs this last visit. Had them replaced 6 months ago in July 2025 at 105,000 miles. It is.now February 2026 and I only have 110,000 miles. I feel I'm being hoodwinked by t More

by RICK.ARAUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Vanhoosier, Tyler Schulz

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Mar 13, 2026

Patrick Hyundai responded

Thank you for your review and for your honest feedback. We understand your frustration and your concerns are valid-especially when it comes to a repeating issue on your vehicle. We want you to know we take these concerns seriously, so please feel free to reach out to us at customerservice@patrickcars.com so that we may learn more about your visit. - Patrick Dealer Group Customer Relations Team

March 05, 2026

Dealership Rating
Employee Rating

Went in for service and waited for vehicle. Dealership was clean and everyone was very professional More

by MARYBIDDLE19
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your service visit was great, that the dealership was clean and that everyone was professional! Our goal is to provide top notch service, and we're so glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 27, 2026

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Employee Rating

Always helpful and thorough Friendly , helpful answering questions Sincere ,genuine , and honest ! More

by WYLEYMURRAY3
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 27, 2026

WYLEYMURRAY3 responded

Thank you and Gus Rozos for helping me to to keep my Hyundia 2018 Tucson in tip top shape !

February 27, 2026

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Employee Rating

Great customer service! They were very helpful and accommodating while not taking too long with the service provided. Will return again once I need to come in for checkups. More

by mtepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the customer service was great, and that the team was helpful and accommodating! Our goal is to provide excellent service, and do what's in our customers best interest-we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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