Gus Gertos
Gus Gertos at BMW of Orland Park
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Gus Gertos

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Gus Gertos

September 19, 2024

Dealership Rating
Employee Rating

Was told that it was going to take 2 hours to get done it took 3 hours to get done and that was much too long More

by THEBEEMSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski, Tony Scanlon

Sep 20, 2024

BMW of Orland Park responded

Thank you for your feedback. We apologize for the longer-than-expected wait time at BMW of Orland Park and appreciate your patience. We'll work on improving our efficiency to better serve you in the future!

August 29, 2024

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Employee Rating

He is absolutely wonderful! !! A real Asset to the dealership! Main reason we service there. More

by TSKL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski

Aug 29, 2024

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! Have a stellar day!

August 22, 2024

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Employee Rating

Tony did a nice job of explaining what needed to be taken care of, and the car is performing better as a result. Your technicians do a fine job of identifying potential issues with the vehicle. More

by PANMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Scanlon

Aug 22, 2024

BMW of Orland Park responded

We're glad to hear Tony and our technicians at BMW of Orland Park provided excellent service and improved your car's performance. Thanks for the positive feedback!

July 30, 2024

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I have purchased my last 5 BMWs from this location. Gus Gustoes is always super helpful and it all got started with Dan Bustamonte. More

by CTOOLEY
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2024

BMW of Orland Park responded

Thank you for your continued trust in BMW of Orland Park! We're delighted to hear that Gus and Dan have consistently provided excellent service. Enjoy your new ride!

July 28, 2024

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My experience with Gus exceeded my expectations. Gus made sure to take all my needs in mind and ended up finding the perfect suv for me that fit my budget. He was professional yet very personable an More

by galarzahomes22
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Vince Moreno

Jul 29, 2024

BMW of Orland Park responded

We're delighted to hear that Gus provided such a positive experience at BMW of Orland Park! It's great to know he found the perfect SUV for you and made the process smooth. Thanks for your kind words, we look forward to seeing you again!

July 06, 2024

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WONDERFUL! !!!!! Gus was awesome from start to finish. Would recommend him to anyone purchasing a BMW. More

by dcatuara
Recommend Dealer
Yes
Jul 08, 2024

BMW of Orland Park responded

Thank you for the enthusiastic review! We're delighted to hear that Gus provided excellent service at BMW of Orland Park. Enjoy your new ride!

June 11, 2024

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I was pleasantly surprised at the minimum pressure and high caliber service we received from the first phone call to driving off the lot. More

by CAKOSNICK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colleen Wright

Jun 11, 2024

BMW of Orland Park responded

We're delighted to hear you enjoyed the low-pressure and high-quality service at BMW of Orland Park. Thanks for sharing your experience!

June 06, 2024

Dealership Rating
Employee Rating

Everyone was very nice and helpful. Gus was aweso.e and answered all my questions. More

by maruiz07
Recommend Dealer
Yes

Other Employees Tagged: Gabe Jarquin

Jun 06, 2024

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review! We are glad that Gus was helpful.

April 25, 2024

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Employee Rating

Disappointed car wash not working and had to pay for one at nearby car wash which was no good. The one next to your dealership. Wait time was long. The only reason I’m rating good is person who took care of More

by YOUROWNWORLD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alvin Crowder

Apr 29, 2024

BMW of Orland Park responded

We're sorry to learn about your recent experience at BMW of Orland Park. We appreciate you bringing these issues to our attention and we'll work on improving them. It's great that our team member was able to assist you well, though! Thanks for sticking with us - we look forward to serving you better in the future.

April 25, 2024

Dealership Rating
Employee Rating

They gave me a better deal than other dealerships and the sales consultants were especially friendly. More

by minsoocheon
Recommend Dealer
Yes

Other Employees Tagged: Colleen Wright, Vince Moreno

Apr 26, 2024

BMW of Orland Park responded

We're glad to know you found our deal competitive and the sales consultants friendly at BMW of Orland Park. Thanks for sharing your experience!

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