Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 39

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
392 Reviews

Dealership Experience

32 yrs, 6 mos

Industry Experience

32 yrs, 6 mos

Specialties & Trainings

parts and service

4.9

392 Reviews

Write a Review

392 Reviews of Guillermo Hernandez

July 30, 2025

Dealership Rating
Employee Rating

Anthony was very attentive very customer service-oriented and let me know as soon as my car was ready More

by Maria
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Precision Honda responded

Maria, thank you so much for your feedback and for taking the time to leave us a review! We're thrilled to hear that Anthony provided attentive and customer-focused service. Keeping our customers informed and comfortable throughout the process is a top priority, and it's great to know Anthony delivered on that. -Dennis Alejo GSM

July 29, 2025

Dealership Rating
Employee Rating

I always have a great experience at this location great service the personal is excellent and very helpful. More

by reyno8484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran, Robert Pastor

Jul 30, 2025

Precision Honda responded

reyno8484, thank you for your rating. I am glad to hear about your great customer service experience you received from Anthony Robert and Guillermo ! Dennis Alejo GSM

July 29, 2025

Dealership Rating
Employee Rating

Guillermo has been my service person for 20 years. He also services 4 other girls in my office. He is the BEST. I do not know why he is not the Manager. Oscar was my service before Guillermo. More

by pkdorsett2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2025

Dealership Rating
Employee Rating

I like the repair department. I especially like Guillermo, he is friendly, dependable and fair. He is a great person and the best adviser. More

by Marie
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Precision Honda responded

Marie , Thank you for your rating. I am glad to hear about the friendly dependable and fair experience Guillermo was able to provide you ! Dennis Alejo GSM

July 29, 2025

Dealership Rating
Employee Rating

Guillermo communicates well, coordinates the repair, listens to the customer, and keeps u informed regarding progress of repair More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Machado

Jul 29, 2025

Precision Honda responded

Mike, Thank you for your rating. I am glad to hear about the great experience your received from Guillermo and Alex ! Dennis Alejo GS

July 28, 2025

Dealership Rating
Employee Rating

Always great service! Reasonable prices for quality work every time. Would recommend always bring your car to Honda Downey. More

by ricardoaraujo81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pastor , Gihan Gutierrez

Jul 29, 2025

Precision Honda responded

Ricardo , Thank you for your rating. I am glad to hear about the reasonable prices and quality of work you received from out staff Gihan Robert and Guillermo ! Dennis Alejo GS

July 28, 2025

Dealership Rating
Employee Rating

I am a very long time customer. I have purchased several cars from Honda World and have all of my service done there. It has been the service advisors that kept me coming back. I wo More

by Princess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran

Jul 29, 2025

Precision Honda responded

Princess, Thank you for your rating. I am glad to hear about the awesome customer service you received from Alex and Guillermo ! Dennis Alejo GS

July 28, 2025

Dealership Rating
Employee Rating

El servicio de honda no me gustó por qué me entregan m control sin llave los trabajadores son muy irresponsables el trato que tienen con los clientes la persona que de verdad es profesional es Guillermo e More

by Letty282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 26, 2025

Dealership Rating
Employee Rating

Best service advisor. I am always completely happy with the service I received. My car is always ready on time. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Precision Honda responded

Teresa, Thank you for your rating. I am glad to hear about the awesome customer service you received from Guillermo !Dennis Alejo GSM

July 26, 2025

Dealership Rating
Employee Rating

First and foremost the main reason i come to Honda World service is Guillermo Hernandez my service advisor hes the best 👍also quality workmanship and great mechanics More

by bobbylard69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Precision Honda responded

bobbylard69, Thank you for your rating. I am glad to hear about the awesome customer service you received from Guillermo !Dennis Alejo GSM

...
39

Dealership Inventory (794 Vehicles)

new 2027 Honda HR-V car, priced at $32,577
2027 Honda HR-V
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $35,567
2026 Honda Accord Hybrid
new
Urban Gray Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $35,567
2026 Honda Accord Hybrid
new
Urban Gray Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Passport car, priced at $50,522
2026 Honda Passport
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $36,812
2026 Honda Accord Hybrid
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda CR-V car, priced at $36,222
2026 Honda CR-V
new
Solar Silver Metallic exterior
Automatic
All-wheel Drive