Guillermo Faria

Attentive, courteous and professional is how I would describe the agents who dealt with me. Carlos de Jesus listened and advised me on what my best options would be on choosing a car. I am very happy wi describe the agents who dealt with me. Carlos de Jesus listened and advised me on what my best options would be on choosing a car. I am very happy with my choice. More

by SYLVIAWILLIAMS1 Verified Customer Verified Customer

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Our sales person Andres was on time, attentive and knowledgeable. He did a very good job going over the features of our new Santa Fe and he helped us set everything up for operation. He even followe knowledgeable. He did a very good job going over the features of our new Santa Fe and he helped us set everything up for operation. He even followed up with a phone call a few days after we bought the car to see if we had any questions. More

by Phildmyers Verified Customer Verified Customer

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Professional atmosphere very courteous staff, and they worked hard to get everything squared away for me would highly recommend worked hard to get everything squared away for me would highly recommend More

by ralphfabiani Verified Customer Verified Customer

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Excelente servicio, gran variedad, excelente preparacion, excelente equipo de trabajo, disposición y amenidad, perfecto y completo excelente equipo de trabajo, disposición y amenidad, perfecto y completo More

by DAVID camacho Verified Customer Verified Customer

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Everyone I dealt with was great. Starting with my first interaction, with Matt Sanchez who was professional and a pleasure to deal with throughout, to Guillermo Faria who offered a Starting with my first interaction, with Matt Sanchez who was professional and a pleasure to deal with throughout, to Guillermo Faria who offered a rock-solid deal without haggling, to Ramces Rivera whose personality and attention to detail made the mountain of lease paperwork less painful. Looking back, I'm so glad I contacted them. As an indication of how good the experience was, I drove *four hours each way* to pick up the car, and it was totally worth it. Matt Sanchez noticed the keychain ring on one of the fobs was broken and went through all of the hoops to, behind the scenes, get the situation resolved without me having to raise a stink. They do not play games like other dealerships. Them being centrally-located (in Orlando), no matter where you are in Florida, I would highly recommend you contact them if you are in the market for a Genesis, Hyundai, or Nissan. If more dealerships start doing business like them, car salesmen might start to have a good reputation! ;-) More

by Ryan Carpenter Verified Customer Verified Customer

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There was a definite lack of transparencey and integrity in the deal. I will not purchase another vehicle from this dealership and do not recommend anyone else do either. in the deal. I will not purchase another vehicle from this dealership and do not recommend anyone else do either. More

by kevinjohnson Verified Customer Verified Customer

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All right My experience with the dealership was great. Great customer service. Friendly. Not rushing, salesperson took his time with the process Great customer service. Friendly. Not rushing, salesperson took his time with the process More

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Treated me kindly and listened to our situation and provided reasonable options that would fit our situation provided reasonable options that would fit our situation More

by Steven32714 Verified Customer Verified Customer

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Quick, simple and precise. Everything was perfect Nissan made my experience perfect, excellent customer service and kindness Everything was perfect Nissan made my experience perfect, excellent customer service and kindness More

by kylemccarthy3682 Verified Customer Verified Customer

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Terrible experience. I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car tha I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car that is totally unusable. The Santa Fe Sport is awful. I bought it with about 30,000 miles and certified thinking that it would be a good car and I have had nothing but problems and no one ever helped me with anything as far as issues with the car. The catalytic converter and muffler blew up on the car twice, very scary with my nephew in a car seat over where it blew up. I had to replace that twice. The air conditioning went out twice, and I've been without air for a year because I can't afford that and a payment. The paint is falling off the car, it's never been in an accident. The electric seats work when they want to. I am 5'3" my husband is 6'1", not helpful. I've been wanting to get rid of the car since about a year after I bought it. Certified Preowned means nothing to them, they say that nothing is covered by the warranty ever, they want to charge you hundreds of dollars to just look at it. Now to top it all off, the car started sputtering on the highway and the engine light came on and the engine has no power, so I went to Tuffy, and they said that the car is in really bad shape. The oil exploded all over the engine, the spark plugs, coils, pistons, they told me to take it to the dealer because there is a recall on some engine parts. When I called them, they said that there is no recall for what they would attribute to that problem, they told me to call Hyundai Corporate which in turn blamed the dealer. Shocking. All of you are scandalous and I will never being doing business with either of you ever again. I'm sorry that you think this is worth your reputation. My review is less than one star. You also have people saying they are management and aren't. I put a one for all the Management department because obviously they have no idea what's going on in their own company. More

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