Gretchen Guevara
Gretchen Guevara at Premier Subaru Middlebury
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Gretchen Guevara

Business Manager

Premier Subaru Middlebury

1660 Straits Turnpike
Middlebury, CT 06762

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4.8
130 Reviews
4.8

130 Reviews

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130 Reviews of Gretchen Guevara

April 10, 2025

Dealership Rating
Employee Rating

An excellent experience at this car dealership. I was truly amazed at how well everything went. I would highly recommend this dealership to my friends. Mike, the sales man was very patient and answ More

by Sbt51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 11, 2025

Premier Subaru Middlebury responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2025

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Employee Rating

Michael and Gretchen were incredibly helpful and patient! Carlos was also amazing! I will be back! More

by megangeddes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2025

Premier Subaru Middlebury responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru Middlebury! We hope you have a great day!

March 10, 2025

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Employee Rating

Premier Subaru Middlebury sets a high bar on how the transaction of buying a car should go. Madrid was highly professional and fun to work with especially given we showed up very late in the business da More

by Drivinghappy2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2025

Premier Subaru Middlebury responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

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Employee Rating

I had a great experience purchasing my car at Premier Subaru Middlebury. Everyone I dealt with, from the top down, was friendly, professional, knowledgeable, efficient and a pleasure to work with. My sa More

by Shelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2025

Premier Subaru Middlebury responded

Hi Shelly, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 14, 2024

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Love Premier Subaru Middlebury! Sales, service, management, and support staff are consistently exemplary. All are friendly, knowledgeable, efficient, patient, and professional. Hi More

by mec
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2024

Premier Subaru Middlebury responded

Hello Mec, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

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Employee Rating

All members at the dealership were professional, timely and caring. Went into great detail about product and future service and maintenance. More

by jeffhepp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Premier Subaru Middlebury responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 01, 2024

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Employee Rating

Enjoyed working with Madrid- he made the process and experience easy and I highly recommend him More

by Adelessio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madrid Ajro

July 27, 2024

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Employee Rating

Michael LaRovera is friendly and personable. He made the process so smooth on the selling side of things. He helped pick out the perfect crosstrek to first test drive and fall in love. Carlo More

by Shan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 29, 2024

Premier Subaru Middlebury responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2024

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Employee Rating

Everything seemed well at first and then all the lies and sneakiness came in. Beware! Guess who will not recommend anyone to this dealership or return again. Me! More

by perezej25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cassidy Vaughn

Jul 26, 2024

Premier Subaru Middlebury responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (860) 274-8866 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 22, 2024

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Employee Rating

Impeccable service and people supporting the Subaru brand. The buying experience was pleasant and quick. More

by Jerrycavaliere
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cassidy Vaughn, Carlos Batista

Jul 26, 2024

Premier Subaru Middlebury responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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