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Gretchen Cross
Gretchen Cross at Bocker Auto Group
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Gretchen Cross

Collision Center Office Manager

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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6 Reviews
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6 Reviews

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6 Reviews of Gretchen Cross

February 13, 2025

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Employee Rating

Always fast friendly service. Courtesy car dropped me off and picked me up from a medical appointment while my truck was being serviced..!!! More

by gtremble6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy

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Feb 13, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast and friendly service at Bocker Chevrolet GMC. It’s great to know our courtesy car made your visit even more convenient while your truck was being serviced. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

January 23, 2025

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Body Shop did an excellent job and timely. Very accommodating to make this a successful repair. Nice job! More

by serafini77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our Body Shop at Bocker Chevrolet GMC. Our team strives to provide timely and accommodating service for all repairs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

January 14, 2019

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Best Oil Change in town!!! Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't ma More

by colleen.groves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Dean Obert, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy , Mike Haffele, Chuck Hays

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October 30, 2018

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Excellent Service and Sales!!! They are an amazing group of people. I would recommend Bocker Auto to anyone in need of servicing a car, or purchasing a car. The loaner car was a dre More

by cook1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker, April Fyock, Brad Leverton, Wayne McCarthy , Caitlyn Flanagan, Melissa Meinders, Kyle Sieffert, Rich Wallace

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Nov 03, 2018

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are pleased to hear that you were satisfied with the loaner car we provided and the helpful service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, -Bocker Chevrolet Buick GMC Team

October 27, 2018

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Employee Rating

Professional, Fast. Sales and service has always been everything I have needed. The dealership has been a great experience for me in the purchase and service of my now si More

by maher.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Brad Leverton, Wayne McCarthy

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Nov 03, 2018

Bocker Auto Group responded

Thank you so much for your loyalty and this wonderful review! We believe in efficient and professional customer service and we are glad that our team has always made such a great impression on you. Best, -Bocker Chevrolet Buick GMC Team

September 17, 2018

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Employee Rating

Excellent sales people. Everybody was eager to help with all of our questions. The sales force has great comeratery. Finance officer went above and beyond his duties for us. More

by dbmat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haffele, John Wollny

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Oct 04, 2018

Bocker Auto Group responded

Thank you for taking the time to write this review. I am pleased to hear that our team was able to provide an efficient and overall positive experience. -Bocker Chevrolet Buick GMC Team

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