Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gretchen Cross
Gretchen Cross at Bocker Auto Group
Refer Me

Gretchen Cross

Collision Center Office Manager

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
not yet
rated
7 Reviews
not yet
rated

7 Reviews

Write a Review

7 Reviews of Gretchen Cross

April 03, 2025

Dealership Rating
Employee Rating

Very kind and professional. Answered any questions I had and always kept in contact throughout the process. More

by HMARIEHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton

Report | Print
Apr 04, 2025

Bocker Auto Group responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Bocker Chevrolet GMC. Our team strives to provide excellent service and clear communication, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 13, 2025

Dealership Rating
Employee Rating

Always fast friendly service. Courtesy car dropped me off and picked me up from a medical appointment while my truck was being serviced..!!! More

by gtremble6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy

Report | Print
Feb 13, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast and friendly service at Bocker Chevrolet GMC. It’s great to know our courtesy car made your visit even more convenient while your truck was being serviced. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

January 23, 2025

Dealership Rating
Employee Rating

Body Shop did an excellent job and timely. Very accommodating to make this a successful repair. Nice job! More

by serafini77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 24, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our Body Shop at Bocker Chevrolet GMC. Our team strives to provide timely and accommodating service for all repairs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

January 14, 2019

Dealership Rating
Employee Rating

Best Oil Change in town!!! Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't ma More

by colleen.groves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Dean Obert, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy , Mike Haffele, Chuck Hays

Report | Print

October 30, 2018

Dealership Rating
Employee Rating

Excellent Service and Sales!!! They are an amazing group of people. I would recommend Bocker Auto to anyone in need of servicing a car, or purchasing a car. The loaner car was a dre More

by cook1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker, April Fyock, Brad Leverton, Wayne McCarthy , Caitlyn Flanagan, Melissa Meinders, Kyle Sieffert, Rich Wallace

Report | Print
Nov 03, 2018

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are pleased to hear that you were satisfied with the loaner car we provided and the helpful service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, -Bocker Chevrolet Buick GMC Team

October 27, 2018

Dealership Rating
Employee Rating

Professional, Fast. Sales and service has always been everything I have needed. The dealership has been a great experience for me in the purchase and service of my now si More

by maher.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Brad Leverton, Wayne McCarthy

Report | Print
Nov 03, 2018

Bocker Auto Group responded

Thank you so much for your loyalty and this wonderful review! We believe in efficient and professional customer service and we are glad that our team has always made such a great impression on you. Best, -Bocker Chevrolet Buick GMC Team

September 17, 2018

Dealership Rating
Employee Rating

Excellent sales people. Everybody was eager to help with all of our questions. The sales force has great comeratery. Finance officer went above and beyond his duties for us. More

by dbmat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haffele, John Wollny

Report | Print
Oct 04, 2018

Bocker Auto Group responded

Thank you for taking the time to write this review. I am pleased to hear that our team was able to provide an efficient and overall positive experience. -Bocker Chevrolet Buick GMC Team

Dealership Inventory (141 Vehicles)

used 2019 Honda Odyssey car, priced at $31,500
2019 Honda Odyssey
used
Deep Scarlet Pearl exterior
Automatic
Front-wheel Drive
$31,500
View Details
new 2025 Chevrolet Silverado 3500 car, priced at $54,146
2025 Chevrolet Silverado 3500
new
Red Hot exterior
Automatic
Four-wheel Drive
$54,146
View Details
used 2019 Ford F-150 car, priced at $33,493
2019 Ford F-150
used
Magma Red Metallic exterior
Automatic
Four-wheel Drive
$33,493
View Details
used 2023 GMC Yukon car, priced at $65,900
2023 GMC Yukon
used
Frosted Pine Metallic exterior
Unknown
Four-wheel Drive
$65,900
View Details
used 2019 Ford F-150 car, priced at $32,900
2019 Ford F-150
used
White Platinum Clearcoat Metallic exterior
Automatic
Four-wheel Drive
$32,900
View Details
new 2025 GMC Sierra 1500 car, priced at $69,960
2025 GMC Sierra 1500
new
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive
$69,960
View Details
View All Inventory