Gregg Smith | Page 13

Every staff member was friendly, knowledgeable, and respectful. Lorri & Gregg were both very patient and professional. I will without reservation recommend Lorri for sales and Gregg for finances. respectful. Lorri & Gregg were both very patient and professional. I will without reservation recommend Lorri for sales and Gregg for finances. More

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My lease was up in my 2018 Honda Pilot and last week I went to the original dealer that I got it from to see what deal they could give me to lease a new 2021 Pilot. After a lot of back and forth with the went to the original dealer that I got it from to see what deal they could give me to lease a new 2021 Pilot. After a lot of back and forth with the Salesman and the Sales Manager, they told me their “best deal”, but I left the dealer without a new Pilot because they didn’t have the color I wanted. They said that they were going to try to find it. Thank God they didn't have it, as I thought that they could have offered me a better deal. Then, the next day I went to Honda of Westminster because they had the color that I wanted in their inventory and I wanted to see if they could give me a better deal. When I got there, I was received by one of the Sales Manager and he introduced me to Ken Mercer. I have never felt more comfortable with a Sales Associate at a dealership. His professionalism, honesty, and empathy were exceptional! He was able to work the deal out with the General Manager and they gave me a much better deal than the one I had at the other dealership and I got a wonderful 2021 Honda Pilot in the color that I wanted. If you are looking for the best Sales Associate there is out there to buy a Honda, look no further, Ken Mercer will be your best option. And if you are looking for the best Honda dealership with the best deal and the best personnel, you have to visit Honda of Westminster. You will not be disappointed! Other personnel that were part of the transaction, Robert Lee (General Manager) Keith O’Connor (General Sales Manager), Joan Figuereo (Sales Manager), and Gregg Smith (Financial Manager) were awesome too. They will be my dealership for life. Thanks so much for a great service! More

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Had a wonderful time finding a new car here. We weren't positive if if it was the right fit but after talking with the salesman and checking it out we knew we had to go home with it. They went above and be positive if if it was the right fit but after talking with the salesman and checking it out we knew we had to go home with it. They went above and beyond to get us in our new car and we can't be anymore grateful. No headaches just ease. Highly recommend ! More

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Jared is Amazing and his energy is unmatched ! He as well as the others were very supportive and accommodating to my needs. This was my Third purchase from Heriatge Honda . I am proud to have a car buying f as the others were very supportive and accommodating to my needs. This was my Third purchase from Heriatge Honda . I am proud to have a car buying family that I can always turn to , when purchasing my vehicles. He also made sure to be the person to place my hard tags on . I love and appreciate so much Jared for his great business ! I have been truly blessed, thank you Heritage Honda of Westminster! More

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Jerod is the best! This was #4 and #5 cars we have been blessed to have bought from him. Could not have done it without him and Greg! blessed to have bought from him. Could not have done it without him and Greg! More

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David was great to work with. He provided a no pressure experience while sharing how knowledgeable he was about the vehicle I was purchasing. He was very patient with me and answered all of my questions. K experience while sharing how knowledgeable he was about the vehicle I was purchasing. He was very patient with me and answered all of my questions. Keith was also very low key and didn’t provide pressure. Gregg in finance was easy to work with, was very knowledgeable and efficient throughout the process. More

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Making a huge purchase is scary. But at Heritage Honda they know this and work with you. So glade I came here to buy and ill definitely be back for my next vehicle. thanks again guys! they know this and work with you. So glade I came here to buy and ill definitely be back for my next vehicle. thanks again guys! More

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Ken was best salesman I've ever worked with. And more importantly he's a great person, it was a pleasure getting to know him. importantly he's a great person, it was a pleasure getting to know him. More

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I can surely tell that Heritage Honda is providing the best deal in Maryland. They provide a quality assurance to the customers and with a solid discount. Mr Robert Mason from the sales dept. actually hel best deal in Maryland. They provide a quality assurance to the customers and with a solid discount. Mr Robert Mason from the sales dept. actually helped us to get our car. We bought Honda Accord Sports Sedan it was just like a new and the color is white no spot at all. We apprised Honda Heritage Westminister for their support. The financial department and Management Dept both helped us a lot. In fact for us they were opened upto 12 at night. Best of luck and you guys well deserved such reviews. More

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I recently purchased a used car from Heritage Honda and my sales person was Mr. Ernie who was great and professional. I very much enjoyed my experience with him. He was very easy to deal with and explained my sales person was Mr. Ernie who was great and professional. I very much enjoyed my experience with him. He was very easy to deal with and explained everything well and I loved his follow ups after the purchase. highly recommend Mr. Ernie for everyone and for sure will be recommending him to my circle. In fairness the whole crew were great starting from receiving an email from Robert, then a follow up by Chris, who is also amazing, and later met Joan the other manager, and finally by Craig of the finance department. More

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